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Allée de l'Impérial, 74000 Annecy, France – Show map
Excellent location — rated 9.4/10! (score from 666 reviews)
Rated by guests after their stay at Impérial Palace.
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56 properties in Annecy
Including hotels, apartments, villas and more.
669 verified reviews
They speak your language!
Impérial Palace's staff speak: French, English
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Skiing, Windsurfing, Canoeing, Hiking, Cycling, Diving, Mini golf, Sauna, Fitness centre, Spa and wellness centre, Casino, Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Snack bar
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Shuttle service (surcharge), 24-hour front desk, Currency exchange, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop, Bridal suite
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout
From 16:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 666 reviews
Value for money
Show reviews from:
This Best Western is situated at the entrance of Annecy, 2 km from Annecy Lake and city centre. It offers a restaurant and drinks in Le Jazz, the hotel’s bar. It is 500 metres from the train station.
Score from 1092 reviews Good
Located in Annecy City Centre, this elegant hotel is a 7-minute walk from Annecy Chateau. It has a 24-hour reception and offers air-conditioned rooms with satellite TV and free Wi-Fi access.
Score from 1834 reviews Very good
This Best Western is located in central Annecy, just outside the medieval town. It offers soundproofed, air-conditioned guest rooms, with a TV and free Wi-Fi access.
Score from 687 reviews Good
Facing the lake and its gardens, our hotel is located in the town centre of Annecy, a couple of paces of the old town and the shopping streets.
Score from 523 reviews Fabulous
Location Lake view Nice staff Food
-Separated lavatory -Big trees in front of hotel obstructing the nice lake view - none comfortable beds ( very soft)
Friendly staff and comfortable high spec room.
All was OK.
Menu for 2014-15 New Year, the most expensive one, was below satisfactory. Average presentation, common taste, common wine. They need a real Chef, not a newbie cook!
Connecting rooms are very comfortable
location, equipment and most things since we only paid 120 euros for a night...
Location. Staff. Facilities
The room service menu. The climate control
Most of the staff were very friendly, in particular the personnel at check in and also Nicholas with his charming smile and wonderful personality, always very pleasant. The hotel is beautiful, perfect location idealic decor and we had a wonderful stay.
Lack of exercise equipment in the gym, Breakfast hot food such as potatoes, bacon and sausages on the buffet was always cold, however we could get a fresh omelette cooked on order.by a charming chef, Two of the personnel at breakfast ,one guys and one lady were very unfriendly never smiling .. we managed to get a smile from the lady on our 5th morning. The Christmas eve dinner could have been very nice if hot, but the service was awful,and very slow. We requested extra bread at least 5 times but never got served while the table next to us was getting fresh rolls throughout the meal . The couple with us did not even have a bread plate For such a fancy hotel we expected a table cloth and a Christmas decoration on the table.for Christmas eve.... that was very dissapointing. .
Staff were very friendly and helpful at all times. Breakfast buffet very good.
Room too cold on arrival. After staff adjusted heating, room temperature was "only just adequate". Hot water in bathroom - arrival day, not hot - tepid. A little better next morning. Strong, bad smell from drains in bathroom during night and morning.
Food was excellent
The service was very poor, staff far too inattentive. There is a staffing issue both in terms of number and training.
The location, the friendly concierge
The room was spacious, the bathroom was big and clean and it was very easy to locate. It's across the lake from the old town which is 15 minutes walk. Killer view of the lake from the bedroom (if you ask for it)
Nothing i can recall.
It's hostirecal palace and well modified to a hotel. View was super, location too.
Tv was very small and the bed was queen size.
Beautiful location.. Spacious rooms.
Room service food was mediocre Staff unfriendly
Loved Loved Loved the bath towels
When we first arrived the valet did not open our car door, although they opened the door of the car just before us. We waited a few minutes, they just stood at the door of the hotel and still never opened our door.
Value for money excellent location palace like ambience cleanliness friendly staff
very costly dinner and lunch
Room was very well equipted Comfortable bed Amazing view Very helpful staff
The pool was being renovated
1- the services of luggages porters was excellent
1- there was no drinking water in the room when we arrived at 3:30 pm. when I contacted the reception he advised me either to order water from room service or drink from the sink!!.. 2- the room furniture was old and not clean. 3- the balcony was looking to the lake but we couldn't enjoy it as a lot of bugs entered the room when we opened it. 4- there was a crack in the toilet..
Small T.V. Only. 20"
Great location. Great views. Previous hotels we stayed at, Powers Court Dublin. La Grand Bastide, St Paul de Vance.
Pretentious staff front of house. Hot dishes were cold at breakfast.Limited variety. Poor maintenance outside hotel. Blocked bathroom drains. Hotel deck chairs were open to the public! No offer of parking.No "did you enjoy your stay" from staff.
The terrace for breakfast was really nice. The reception and front door staff could not have been more helpful.
It was a pity the hotel bar closed so early and we had to go to the casino for a drink.
The lake view The location near the city center
The Wi-Fi is very poor you have to stay near the door to get signal.
Felt like the royal couple, great view, wonderful location, clean and inviting!
Would like to have been able to eat at hotel, but food was extremely high priced
Relaxing atmosphere, 5 Star decor & fittings, comfortable matress on bed, sensational views to Lake Annecy, beautiful grounds to walk in. Friendly staff that spoke good English (we are Australian and do not speak fluent French) Just a nice stroll to the centre of Annecy.
Casino is dark and dingy. At least there was no noise from it during the night up in our rooms.
The view from balcony
Very bad service from the hotel Resturant. Servant attitude was so rude!! Breakfast was to expensive, 3 times more than any normal Resturant near by. Also there is not enough food variety. For such high price (25€) per person, we expected to get better service and variety of breakfast food. No English movies, no pay TV movies.
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