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Allée de l'Impérial, 74000 Annecy, France – Show map
Excellent location — rated 9.4/10! (score from 623 reviews)
Rated by guests after their stay at Impérial Palace.
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55 properties in Annecy
Including hotels, apartments, villas and more.
623 verified reviews
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Impérial Palace's staff speak: French, English
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Skiing, Windsurfing, Canoeing, Hiking, Cycling, Diving, Mini golf, Sauna, Fitness centre, Spa and wellness centre, Casino, Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Snack bar
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Shuttle service (surcharge), 24-hour front desk, Currency exchange, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop, Bridal suite
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout
From 16:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 623 reviews
Value for money
Show reviews from:
Facing the lake and its gardens, our hotel is located in the town centre of Annecy, a couple of paces of the old town and the shopping streets.
Score from 548 reviews Fabulous
This Best Western is located in central Annecy, just outside the medieval town. It offers soundproofed, air-conditioned guest rooms, with a TV and free Wi-Fi access.
Score from 646 reviews Good
The hotel features 60 rooms and 5 suites. Most rooms and suites look out onto the lake and they all offer refined and comfortable accommodation.
Score from 427 reviews Very good
Located in Annecy City Centre, this elegant hotel is a 7-minute walk from Annecy Chateau. It has a 24-hour reception and offers air-conditioned rooms with satellite TV and free Wi-Fi access.
Score from 1816 reviews Very good
The room was spacious, the bathroom was big and clean and it was very easy to locate. It's across the lake from the old town which is 15 minutes walk. Killer view of the lake from the bedroom (if you ask for it)
Nothing i can recall.
It's hostirecal palace and well modified to a hotel. View was super, location too.
Tv was very small and the bed was queen size.
Beautiful location.. Spacious rooms.
Room service food was mediocre Staff unfriendly
Loved Loved Loved the bath towels
When we first arrived the valet did not open our car door, although they opened the door of the car just before us. We waited a few minutes, they just stood at the door of the hotel and still never opened our door.
Value for money excellent location palace like ambience cleanliness friendly staff
very costly dinner and lunch
Room was very well equipted Comfortable bed Amazing view Very helpful staff
The pool was being renovated
1- the services of luggages porters was excellent
1- there was no drinking water in the room when we arrived at 3:30 pm. when I contacted the reception he advised me either to order water from room service or drink from the sink!!.. 2- the room furniture was old and not clean. 3- the balcony was looking to the lake but we couldn't enjoy it as a lot of bugs entered the room when we opened it. 4- there was a crack in the toilet..
Small T.V. Only. 20"
Great location. Great views. Previous hotels we stayed at, Powers Court Dublin. La Grand Bastide, St Paul de Vance.
Pretentious staff front of house. Hot dishes were cold at breakfast.Limited variety. Poor maintenance outside hotel. Blocked bathroom drains. Hotel deck chairs were open to the public! No offer of parking.No "did you enjoy your stay" from staff.
The terrace for breakfast was really nice. The reception and front door staff could not have been more helpful.
It was a pity the hotel bar closed so early and we had to go to the casino for a drink.
The lake view The location near the city center
The Wi-Fi is very poor you have to stay near the door to get signal.
Felt like the royal couple, great view, wonderful location, clean and inviting!
Would like to have been able to eat at hotel, but food was extremely high priced
Relaxing atmosphere, 5 Star decor & fittings, comfortable matress on bed, sensational views to Lake Annecy, beautiful grounds to walk in. Friendly staff that spoke good English (we are Australian and do not speak fluent French) Just a nice stroll to the centre of Annecy.
Casino is dark and dingy. At least there was no noise from it during the night up in our rooms.
The view from balcony
Very bad service from the hotel Resturant. Servant attitude was so rude!! Breakfast was to expensive, 3 times more than any normal Resturant near by. Also there is not enough food variety. For such high price (25€) per person, we expected to get better service and variety of breakfast food. No English movies, no pay TV movies.
- Super location - Friendly staff - Great room (renovated) - Great comfort sleep - Parking easy and available - Good breakfast
-cleanliness -beds are very bad -TV was not working -car paking service is not available every time
Great view location High ceilings Fairly easy access to city center Quiet, sedate locale Gardens
Some peculiar design elements Inconsistent housekeeping cleaning Sent underwear for laundr they charged rate for fashion "T-shirt" more than cost of the undershirt to launder !! No other hotel had been so avaricious or unwilling to respect good customer relation!
Great hotel with wonderful views.
The location and the beautiful verandah areas. The grounds and the comfortable beds. Such a fantastic place to relax while travelling. Front desk service was excellent.
Service was atrocious in the bar area, waited 20 mins for a drink and the bar person just stared at us, we walked out. The breakfast was very poor for 25 euro, if I was a chef I would be ashamed to send the hot food out.
Every thing was perfect .
When you book a hotel like this in a premier position , you expect it to be up to expectation. We were not disappointed. From beginning to end the staff were super friendly in all areas. Always a smile, even the resident falcon.
Did not have breakfast as found it a bit expensive. But after having dinner at the bistro a few times found we were not hungry enough for breakfast anyway.
small room No flexibility for extension of stay even at executive suites ??
The location was excellent..
The staff was annoying and not helpful
Location superb and surroundings excellent. View from our room was brilliant. Housekeeping could have been marginally better for the quality of the hotel (but was resolved).
Cost of breakfast. €25 per person was steep (so we didn't bother) as we only usually have a coffee and croissant.
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