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Allée de l'Impérial, 74000 Annecy – Show map
Excellent location — rated 9.4/10! (score from 537 reviews)
Rated by guests after their stay at Impérial Palace.
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56 properties in Annecy
Including hotels, apartments, villas and more.
537 verified reviews
They speak your language
Impérial Palace's staff speak: French, English
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Skiing, Billiards, Windsurfing, Canoeing, Hiking, Cycling, Diving, Mini golf, Sauna, Fitness centre, Spa and wellness centre, Casino, Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Snack bar
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Shuttle service (surcharge), 24-hour front desk, Currency exchange, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop, Bridal suite
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout
From 16:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 537 reviews
Value for money
Show reviews from:
This Best Western is situated at the entrance of Annecy, 2 km from Annecy Lake and city centre. It offers a restaurant and drinks in Le Jazz, the hotel’s bar. It is 500 metres from the train station.
Score from 652 reviews Good
This Best Western is located in central Annecy, just outside the medieval town. It offers soundproofed, air-conditioned guest rooms, with a TV and free Wi-Fi access.
Score from 596 reviews Good
Located in Annecy City Centre, this elegant hotel is a 7-minute walk from Annecy Chateau. It has a 24-hour reception and offers air-conditioned rooms with satellite TV and free Wi-Fi access.
Score from 1692 reviews Very good
Located in central Annecy, this 4-star residence features modern accommodation and offers a sauna and fitness centre. It is 1.5 km from Lake Annecy and has a 24-hour reception.
Score from 769 reviews Good
Great hotel with wonderful views.
Every thing was perfect .
When you book a hotel like this in a premier position , you expect it to be up to expectation. We were not disappointed. From beginning to end the staff were super friendly in all areas. Always a smile, even the resident falcon.
Did not have breakfast as found it a bit expensive. But after having dinner at the bistro a few times found we were not hungry enough for breakfast anyway.
small room No flexibility for extension of stay even at executive suites ??
The location was excellent..
The staff was annoying and not helpful
Location superb and surroundings excellent. View from our room was brilliant. Housekeeping could have been marginally better for the quality of the hotel (but was resolved).
Cost of breakfast. €25 per person was steep (so we didn't bother) as we only usually have a coffee and croissant.
Location, room, bathroom and shower.
No-one said breakfast had a time limit - when we arrived coincidentally at exactly 10.30 were told the buffet had finished - we are just clearing away. No chance? - 'no'! I said how can we get food then - can we order somewhere? Oh if you want to order you can have the a la carte breakfast menu! How difficult was that! Service at dinner was incredibly slow - also suffered from private party in adjoining lounge area. No screens or partitions so dinner was punctuated with speeches, cheers and shouts from open area. I complained at reception and to M'd but to no avail. I lodged as formal complaint but no-one ever responded. When checking out receptionist didn't ask how my stay had been. Basic error. Also breakfast on terrace destroyed with sparrow type birds hopping everywhere - on trays, chairs, tables - they are a major health hazard as a carrier of disease - totally unacceptable. Hôtel blissfully unaware of any problem. Would have failed basic H&H test in the UK.
Location and view from rooms is wonderful The bed is really comfortable Dinner at the Brasserie - delicious food and pleasant service
Breakfast was appalling - very limited choice and service non existent. Noise outside the hotel at night with youths singing PSG songs till 2am - it is a public park directly outside the hotel Check out - too slow
Lovely room with great view of the lake
Incredibly poor service. On arrival, receptionist not very welcoming. Went into bar where approx. 25% of tables were in use. All other tables were covered in dirty dishes and glasses. Sat down, cleared table as best we could, waited 15 minutes to get served and gave up! We therefore ate in the town and tried bar when we got back. Tidier and quicker then, but staff didn't know what one particular drink was, even though they had a bottle of it and its commonly drunk, same the next night. Casino is an amusement arcade. Absolutely no info in rooms about the hotel, when asked I was told that there were a lot of changes going on, so it was not possible to give information. Not impressed at all.
the location, the room, the view was amazing, we like to visit the hotel again and again
the breakfast was very poor !!!!!!!!!!
comfortable room , good view from balcony over the lake , nice breakfast ,friendly staff, 10min walk from old town centre
Breakfast should have been more than the basic
Lovely position overlooking the lake
The safe in the room never worked and although we complained it was never fixed.
Location is perfect
Breakfast choices is limited as expected in europe hotels
i liked everything. so, i decided to stay one more night!
Fabulous location on lake Annecy, attentive and helpful staff.
excellent !!!!!!! Good value
the weather !
Location,the room size was big compared to European standards.The staff were friendly and helpful
Breakfast spread was not much.
Kind and helpful staff Wonderful view of the kake Good foid at the brasserie
Very bad wifi in the room and generally in the hotel. We had 2 single-bed joined together instead of one queen or king size bed the cause of less confort for a couple.
The location of the hotel is breathtaking, the view onto lake and the surrounding mountains are just amazingly beautiful. The hotel has a lot of historic charm, at least from the outside view. The rooms are modern with a spacious bath and separate shower (lake view). Breakfast was also very good for french
the gym was very poorly equipped and some of the machines were even broken.
The staff went out of their way to be helpful. The bed was very comfortable with beautiful duvet and linen and fluffy towels. The decor in the main areas was unusual but nice with restful colour scheme.
I wasn't very keen on the newly renovated room we were first given. Although it was very well appointed , I didn't like the colour scheme and the minimalism and harshness of the decor. However when I asked if we could be moved they were most helpful and moved us to a room which was older but more traditional and more to our liking.
Location and views of the lake. Renovated 6th floor Huge and beautifully appointed rooms
Very busy and noisy place around the Hotel. The hotel, service and comfort is excellent...
The hotel is in a very good location and you can see best view of Annecy Lake. Specially for the breakfast, it is a tramandous feeling. 地方很棒，景色无敌！特别是吃早餐的地方，真是一种享受。
The bed is little bit small for two persons. 双人床有点小。
Great location, great food and awesome service
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