L'Impérial Palace  

The view. In the main, friendly efficient staff. Complimentary soft drinks mini bar and free secure parking. Large wardrobe space. Free wi- fi. Generally clean but see comments about bathrooms. Liked the art deco touches but it needs a bit of pizazz. Its all grey,cream,browns and whites and needs splashes of colour in both public areas and bedrooms.A Few bright cushions would be a start.

We had booked for 7 nights. This is a 4 star hotel, with 3 star food and 2 star bathrooms.Our first room had plaster peeling off the walls in the bathroom. It was poorly laid out and had no shelf space to speak of. Example; lift the toilet lid and it rests against the hand towel hung on the wall behind it. Not very hygenic! Bedroom oddly arranged too. A swinging side table on the bed blocked the bathroom door when pushed to one side. Staff moved us the next day to a slightly better room, but the bathrooms are well out of date. Reception advised there are no walk-in showers throughout the hotel - poor. Showers over the bath feel cramped as the base of the bath is narrow and balance is an issue. Food in the restaurant was ok, but value for money it was not; we used it once. Breakfast is 25 euro pp - ridiculous. One day, room not serviced by 3pm - housekeeper was very rude when we asked for it to be done straight away. Reception had to intervene on our behalf. Due to poor weather had to use taxis a few times. Hotel arranged them. Metered taxi the cheapest but still 10 euro to go into town - about a mile at best. One company didn't have meters and charged between 12 & 15 euro. No area to lie on sunbeds. Gardens can be accessed by the public .All in all our stay was disappointing as we thought this was Annecy's jewel in the crown. It is a Grand Dame well dressed on the outside with faded skirts underneath. We've stayed at other hotels in Annecy previously and always admired this hotel, so we decided to try it this time. Unless refurbished we won't be staying here again.

It is a beautiful friendly place, where you feel comfortable and close to all wonderful places around. Lovely view of mountains and the lake.

The location is perefect and the view to tha lake was amazing

The resturant stuff some they dont speak english, Going to the lake side need to go out of the hotel , but they can do an interance and exit from the hotel.

Room eas small and overpriced

Very nice situation and views, nice rooms

Typicall Big Hotel in decadent situationm poor service, poor services....

It's beautiful.

It's a very nice place. Splendid location. Friendly personnel. Great breakfast and large room. Looks a bit weared down, but nice. Teapot in the room feels very welcomming too.

Price is a bit too high, not to the level of service and room.

Cost of breakfast 25 euros for very poor selection

The location was without doubt the main attraction. However, we did not eat breakfast or dinner at the Hotel as it was way too expensive. Take a twenty minute walk to the old town and you will find excellent restaurants for half the price of the Hotel. How the Hotel can justify charging 25euro for breakfast (30 euro if you want meat) is beyond me.

This hotel standind on the lakeside looks impressive but is not a holiday hotel more of a buisness hotel in a fantastic location. Would not use again,

Fantastic loction but not friendly and hotel staff new little of the local area 3rd time in Anercy last time in this hotel

We were upgraded free of charge because we were on our honeymoon. The location was amazing, and the staff Were great.

lake and mountaines view