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Free WiFi

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Moët et Chandon House (0.2 miles)
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Newest reviews for Hotel Jean Moët & SPA

  • Benjamin
      United Kingdom
    August 26, 2014

    Wonderful staff, lovely hotel. Breakfast was great, (hot and continental). Can not fault the place - especially the welcoming staff.

    If I had to desperately find a fault it was that the WiFI was at times unreliable, so if you're people who are heavy users when travelling it might occasionally bother you, but for us it was all we needed!

    10

  • Alison
      United Kingdom
    August 24, 2014

    The location , the atmosphere and the friendliness of the staff.

    Nothing

    10

  • Yvette
      Belgium
    August 17, 2014

    Location was excellent. Helpful staff.

    The Spa was very limited. TINY sauna, small pool & the hot tub was not on. Wouldn't bother. In addition the cooked breakfast was extremely disappointing.. Baked beans, frankfurter sausages & scrambled eggs.

    7.5

  • Doug
      United Kingdom
    August 14, 2014

    Friendly staff, good location.

    Room a bit small, bathroom cramped. Breakfast poor value, very DIY.

    7.1

  • Mike
      Australia
    August 13, 2014

    The location & facilities are great.

    9.6

  • Diane
      United States of America
    August 8, 2014

    This boutique hotel included all of the amenities and professional/friendly staffing to make my stay the most enjoyable. The close location to the train station and Avenue de Champagne was an added benefit. The best room in the hotel is the Salmanazar (42). It overlooks the front enclosed patio/dining area and has 3 windows that open to a gorgeous view and sunrise.

    The air conditioning did not work due to a power outage in the area. The weather was usually hot during our stay but the staff overly accommodated with electric fans in our room and room rate discount.

    10

  • Matthew
      United Kingdom
    August 7, 2014

    Very enthusiastic, professional and attentive staff.

    Creaky floorboards upstairs.

    7.9

  • Anonymous
      United Kingdom
    August 4, 2014

    Staff very helpful Location Local advice

    The awful air freshener in atrium

    8.3

  • Anonymous
      United States of America
    August 1, 2014

    Staff

    Air conditioning was broken.

    10

  • Anonymous
      United States of America
    July 31, 2014

    Location

    The TV didn't work The AC "broke last week" Bathroom unbelievably small Completely misrepresented the hotel on booking.com; lacked truth in advertising. Overall the worst night's stay of 14 fabulous nights in France.

    5.4

  • Tim
      United Kingdom
    July 27, 2014

    Fabulous location, the manager could not have been more welcoming and helpful. A wonderful stop over. We will be back

    Only criticism was lack of hotel parking, but its excellent location and comfort made up for that

    9.6

  • Mike
      United Kingdom
    July 17, 2014

    location

    too hot (a/c broke 2 weeks ago!)wi fi did not work for first day/spa is a joke!

    5.5

  • Ian
      United Kingdom
    July 3, 2014

    Location and ease of use no problem with any questions. Always happy to help.

    We had no air con but there had been a fire in the road so effected the street.

    9.6

  • Helen
      United Kingdom
    June 29, 2014

    Good breakfast. Comfortable bed. Helpful staff

    Should provide shampoo etc in the room.

    7.5

  • Laurent
      Belgium
    June 22, 2014

    Beautiful hotel in a very nice French town. Overall elegant.

    The only issue is that the floorboards creak (a lot)

    10

  • Bruce
      United States of America
    June 19, 2014

    Air conditioner was broken so it was hot on the top floor

    8.8

  • Elizabeth
      United Kingdom
    June 16, 2014

    The electricity was off in the street so they found another hotel for us which was not charged for

    Nothing

    9.6

  • Karin
      Netherlands
    June 10, 2014

    The location is perfect. The champagne bar downstairs is a nice extra. The room is very nice decorated and well equipped

    a bit overpriced. Noise coming from airco or lift - every 1 1/2 minute.

    7.5

  • Jeff
      United States of America
    May 18, 2014

    Perfect central location. Short stroll to Champagne houses. Friendly, attentive staff

    9.6

  • Kathy
      United Kingdom
    May 15, 2014

    Very central. Lovely staff

    Breakfast a bit sparse and expensive

    9.6

  • Rodrigo
      United States of America
    May 13, 2014

    this is a wonderful quaint hotel that is walking distance from the train. The staff was extremely accommodating and pleasant. We loved our room and all its amenities. We had a wonderful 2 nite stay and would return next time we are in epernay

    10

  • Nicole
      South Africa
    May 6, 2014

    Staff were very friendly and obliging willing to help whenever we needed

    9.6

  • David
      Germany
    April 28, 2014

    The champagne bar was excellent

    nothing

    10

  • Anonymous
      Germany
    April 27, 2014

    The staff & facility was nice

    Kind of expensive

    7.9

  • Anonymous
      Portugal
    April 23, 2014

    great location

    bathroom to small, most of the time without Wi-Fi

    6.7

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