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Newest reviews for Jiva Hill Resort

  • Anonymous
      Switzerland
    August 25, 2014

    location, location, location:-) and views

    restaurant - menu could be extended and service improved

    9.2

  • Salem
      United Arab Emirates
    August 24, 2014

    View and location

    More care on the customers request such as room service and housekeeping

    8.8

  • Fahad
      Saudi Arabia
    August 19, 2014

    Every thing was amazing, ilike the view and the quit there. Resorts is much bitter than hotels

    Only wi fi little poor

    10

  • Anonymous
      United Kingdom
    August 17, 2014

    For a relais and chateaux and 5 star rating the property is understaffed so service is very slow although the staff are themselves very nice

    6.7

  • Anonymous
      Lebanon
    August 11, 2014

    Location, serinity

    No complimentary water!

    8.3

  • Dorian
      United Kingdom
    June 25, 2014

    All good

    9.6

  • Anonymous
      Switzerland
    June 25, 2014

    Room wasn't ready when I arrived Some of the staff couldn't keep their eyes to themselves ...

    8.8

  • Rayan
      Saudi Arabia
    June 7, 2014

    Perfect , I recommend it ...

    Nothing at all ...

    9.6

  • Anonymous
      France
    June 3, 2014

    The view, gym and spa

    Service at the restaurant

    7.5

  • Tanuj
      Germany
    June 2, 2014

    Excellent staff.! Very nice food and breakfast in the hotel.

    Very less food options in the close vicinity, of course the food in the Hotel is awesome.

    9.2

  • James
      France
    May 24, 2014

    Excellent and helpful staff. Cleanliness good. Corridors smelt musty. Restauran OK but somewhat overpriced for the quality on offer. Overall an agreeable stay

    We are professional art and interior advisors with 40 years global experience. The decor was, on a scale of 1 to 10, 0. That remains our only criticism. The architectural aspect was interesting altho' more upkeep is required as wood warps in such a climate and on our balcony had become detached underneath the roof overhang. This in turn was a breeding place for wasps and hornets so it needs attention - Room 201.

    7.5

  • Ahmed
      Oman
    May 6, 2014

    Every thing

    9.6

  • Ahmed
      United Arab Emirates
    May 6, 2014

    Nothing

    The staff they don't have enough experience they don't know how they deal with customers I booked sweat with view when I reached there they gave me very bad room with no view ( car parking view) when I complain they agreed to change the room but unfortunately they gave me room with with car parking room so they didn't resolve the problem , I believe the management they should bring new staff with enough experience to respect the customers

    2.9

  • Jorge
      France
    May 2, 2014

    Facilities, Food and Spa. The massages are exceptional.

    Room service needs to be a bit better organized.

    9.2

  • Hassan
      Canada
    April 12, 2014

    Fantastic. Within 15 minutes of central Ganiva. Excellent golf resort and a fantastic place to go back to after a long day working. Staff was excellent and very responsive to a medical emergency that we encountered during our stay. Highly recommended.

    10

  • Anonymous
      Switzerland
    April 7, 2014

    Wonderful place in the middle of the golf fields and view on Jura mountains. Very modern and newly made comfort rooms with stunning views. Pool and other wellness area are very clean and all well thought. It was our anniversary and we spend a wonderful weekend. The staff made us feel very special over entire weekend, personal during the dinner (our waiter Adrian & wine specialist) and room service. Thank you for such special attention!

    We loved all. May be for a little exception the restaurant manager was a little bit snob, at least we had this feeling.. But otherwise all was excellent.

    9.2

  • Abdullah
      Saudi Arabia
    March 11, 2014

    It was so romantic and luxury stay. The resturant was amazing(foods and service). the staff was very kind and their responding was very high.

    10

  • Abdullah
      Saudi Arabia
    March 11, 2014

    Everything was perfect. lovely room, great location, good facilities and very polite and kind staff. it is the best for romantic vacation.

    10

  • Petia
      Bulgaria
    March 7, 2014

    Great location and accomodation. Staff was very polite. Food is great as well.

    Poor wifi in the suit.

    9.6

  • Anonymous
      Lebanon
    November 26, 2013

    I like the view and the food in the restaurant.

    6.3

  • Georgiy
      Russia
    September 25, 2013

    Relaxed and quiet retreat. Friendly stuff, speaking good English. Comfortable, well designed rooms. Beautiful mountain view.

    10

  • Anas
      Saudi Arabia
    September 3, 2013

    Every thing is good

    10

  • Ali
      France
    August 28, 2013

    Decoure of the hotel very nice

    Restaurant for breakfast need managment improvement

    8.3

  • Andrei
      Russia
    August 16, 2013

    We like everything !!!

    Our vacation finished(((

    10

  • Wing
      Hong Kong
    August 14, 2013

    The golf course is 9-hole only with artificial grass green, booking confirmed at 7:30 by hotel but actually no staff is working, I was shouted by hotel staff when trying to get trolley. the golfer at 8:00 was rushing me. you can find two very good golf courses with 5 to 15 min of driving. expensive restaurant 100 Euro per head, but only with average quality, just drive one min along the road, you have a very good restarunt. I expect to spend a lot for quality services, but end up spending elsewhere. I will be most happy if not booking 5 nights in this hotel because I trust the unreal high marks in the feedback, beware of duration of booking if you want to book this hotel as you can't cancel the booking.

    3.8

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