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Show map Best Western Premier Opéra Faubourg (Ex Hotel Jules)

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Newest reviews for Best Western Premier Opéra Faubourg (Ex Hotel Jules)

  • Anonymous
      Georgia
    August 4, 2014

    Very friendly staff with problem solving approach. Hotel is under renovation and they tried to did their best to find a room with no paint smell. Good location, 1 minute walk distance to metro.

    Street side and lobby is under renovation. Wi-Fi is slow-speed and every 24h new password is required. Standard rooms are very small. Not suitable for a 4* ranking.

    6.3

  • Abdel-salam
      Egypt
    July 29, 2014

    Location Staff

    Internet

    8.3

  • Anonymous
      Switzerland
    July 25, 2014

    Sera certainement très bien quand les travaux seront finis... Will be good with the renovation will be completed...

    L'hôtel est en travaux, recouvert par un échafaudage, avec les vibrations des marteaux dès le matin.

    7.5

  • Anonymous
      United States of America
    July 23, 2014

    Felt safe and had a helpful staff.

    Hotel was being renovated so that was inconvenient. Hotel should be discounted during renovation. My friend bought 9 tickets to the Louvre at the front desk and they didn't tell her kids 16 and under get in free. The kids were standing with her and 5 of them should have been free. The desk attendant knew she was buying them for the kids. The hotel is very close to the train station and doesn't provide transportation. They offered a taxi for $90 to go about a mile to the train station.

    7.5

  • Anonymous
      China
    July 23, 2014

    Junior suite we stayed is spacious with unique decoration and staffs are friendly.

    The hotel was under renovation during our stay. Bad smell in the lobby and some of the rooms due to the paint. Anyway,this problem shouldn't exist after renovation is done. The lift gave me a 'shock' each time it stop.

    6.7

  • Binkui
      China
    July 18, 2014

    The location is Ok.

    Wifi is so so so slow.

    5

  • Mohammad
      Malaysia
    July 11, 2014

    Nothing about it was nice

    Room smell of paint and bed is soft and saggy. Bad hotel

    3.8

  • Joannes
      Netherlands
    July 10, 2014

    Nothing

    Very poor and small room hotel is in renovation and lost of noice early morning lobby is old and ugly pics on booking.com do not represent real status

    4.6

  • Oyinda
      Nigeria
    July 6, 2014

    It's been over a month and the credit card I used to book still hasn't been refunded. The credit card got charged twice as well

    4.6

  • Christie
      China
    July 6, 2014

    Nice location, friendly staff, clean and comfortable room with good facilities. We are quite happy with the stay.

    The internet kept on dropping.

    7.5

  • Anonymous
      United Kingdom
    July 3, 2014

    Nice front desk staff

    Slow response time on an easy to resolve issue. Facilities were under refurbishment which I was not advised. This made my stay uncomfortable

    6.7

  • Ligia
      Romania
    July 1, 2014

    The location is verry good,the metro station is near by.The hotel is in a renovation process,so it will be better.Now is ok

    The motif that I gave only fair to the staff is because of the skiny young blond recepcionist, who tried to fool us with a superior room than what we have reserved for,at the same price he said,room which appear to be blind,windows covered with paper because of the renovation work.That was ugly and we felt discriminated.The situation was restored by another recepcionist verry nice,who give us a verry nice room.So be carefull..

    7.9

  • Anonymous
      United States of America
    June 24, 2014

    Location, new design, comfortable room. Staff was welcoming and helpful.

    Slow Wifi (4th floor).

    10

  • Shi
      France
    June 21, 2014

    OK

    OK

    7.5

  • William
      France
    June 20, 2014

    The desk staff were great and most obliging.

    Wifi was very slow Should be more than one lift too slow during busy periods

    7.1

  • Anonymous
      United Kingdom
    June 17, 2014

    good location, room was fine

    hotel was under restoration so rather dismal

    6.3

  • Lindsey
      United Kingdom
    June 15, 2014

    Breakfast tasted good.

    The hotel was under complete renovation, our veranda was caked in inches of dust and dirt from works going on outside and we couldn't open the windows. There were construction workers constantly walking by our window along the scaffolding so we couldn't open the curtain. We had to keep the curtains closed the entire time, which meant no fresh light. The hallways smelled of fresh paint which is terrible for an asthmatic like myself, there were no signs up for emergency exits or for the lift. There we people working on the hallways and next door rooms, so constant banging, drilling, stapling, hammering, it was a terrible stay. This hotel is under complete renovation and should not be open for bookings.

    3.3

  • Paola
      Ecuador
    June 12, 2014

    The staff was really nice and helpful! We enjoy it!

    8.8

  • Heidi
      United Kingdom
    June 9, 2014

    The location is good.

    The hotel is under refurbishment. No carpets on the corredor, walls to be painted, builders working with guest. Lots of dust and noise. I don't recommend the hotel for anybody. Staff said that if they advice the guest about the refurbishment nobody will go. That's it! Beakfast is poor and bread can finish before breakfast ends . If you eat lucky you, if you don't they are sorry.

    3.8

  • Remedios
      Norway
    June 7, 2014

    Very close to everything !

    I dont like that time we are there and then the hotel is under renovation ,coz i dont like the noise and the smell from the paint .

    7.5

  • Yong
      China
    June 7, 2014

    The service provided by their staffs are excellent.

    Facility is so so and now under decoration there are lots of strange smell and I am pretty sure not good for health.

    6.7

  • Ricardo
      Brazil
    June 3, 2014

    Staff was amazing

    Don't Go to this place. It is under construction and as such full of dust and specially noise. Construction started at 8AM preventing anyone to sleep. Wifi connection was terrible and you had to reconect very often. I dont understand how Best Western allow this hotel to work under its brand.

    5

  • Samia
      United Kingdom
    May 27, 2014

    Everything except one thing!

    The hotel was being refurbished - which I wasnt aware of before booking. no signs of wet paint and I ended up with a massive black mark on my mulberry bag. :'(

    7.9

  • Matthew
      United Kingdom
    May 20, 2014

    Great location, excellent staff.

    I wasn't told the hotel was being refurbished. The first floor was like a building site. My things got covered in dust. I was woken with two workmen right outside the window with power tools. I couldn't hear myself and had to check out early.

    5.4

  • Ken
      Canada
    May 10, 2014

    The staff(especially Stephan) were more than helpful setting us up with tours and also were very polite. This made our stay very enjoyable. The room was clean, bed was very comfortable and location was very good only 100 m from the metro.

    We thought the breakfast was pricy.

    9.6

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