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Property Highlights

Places of Interest:

Grande Place (0.2 miles) Printemps Gallery (0.2 miles)
Show map Hotel Kanaï

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Newest reviews for Hotel Kanaï

  • Fj
      Belgium
    August 24, 2014

    Location Price

    Tiny room No elevator, 3rd floor

    7.9

  • Stephen
      United Kingdom
    August 24, 2014

    All of it, a lovely hotel. Great breakfast selection.

    9.6

  • Johan
      Belgium
    August 19, 2014

    - Central location, right in the city centre, close to the train station - Clean and well equiped rooms - Ok Breakfast - Friendly staff

    - No elevator (no problem for us, but can imagine it would be for other people) - Rooms are small

    8.8

  • Darren
      United Kingdom
    August 16, 2014

    Staff and position

    Very noisy during the night only managed a few hours sleep

    8.3

  • Nicola
      United Kingdom
    August 12, 2014

    Excellent pedestrianised street location for sightseeing & shops/restaurants. Very friendly, helpful staff, nice clean room & shower room. Nice toiletries & towels. Air Con good.Coffee machine a nice idea (if you like it black).

    Superior double room a bit small and looked out over other rooms and the double bed is 2 twin mattresses pushed together, but the next grade room looked nicer.

    8.8

  • Anonymous
      United Kingdom
    August 12, 2014

    Lovely young, helpful girl on reception! Standard hotel, okay for a quick 1 night stay! Location is great, right in the centre!

    Room was very small, the first floor toilet was unclean!

    5.4

  • Jodi-ann
      United Kingdom
    August 5, 2014

    The staff were friendly and very helpful. The hotel location is excellent, and not once during my stay did I need to catch a metro or cab (bar to and from the airport).

    The hotel was a lot smaller than I had anticipated; the room was basically just large enough to fit a double bed and desk. I was travelling on my own, and struggled on my own in terms of space. However if you will be mainly out exploring Lille, then this is fine. Cleanliness was average, although the cleaners did not replace my toilet paper, so things like that I had to ask them to do. There is no lift either, which was fine for me, however this is something to be mindful of if you are travelling with heavy or large luggage.

    6.3

  • C.
      Netherlands
    July 30, 2014

    perfecte locatie

    7.5

  • Anonymous
      Netherlands
    July 30, 2014

    Complete inventory, good shower, good location, close to parking garage. Many restaurants and shops nearby.

    Small rooms.

    7.9

  • Gabrielle
      United Kingdom
    July 22, 2014

    Central location in pedestrianised area, proximity to restaurants, shops and Vieux Lille, friendly helpful staff, amazing standard for price, good bathroom with power showers, quiet aircon that you could switch off and choose to open windows.

    What's not to like?

    9.6

  • Katarzyna
      Ireland
    July 9, 2014

    Great and convenient location, friendly staff.

    Cleanliness of our room was very disappointing: carpet looked like it wasn't hoovered for ages, little table with the kettle stained, sticky and dirty, toilet not done (not flushed, someone's urine still there, yuck!). We got the impression that after previous occupants the only thing done was the bed linen and fresh towels, and all the rest of cleaning process got completely forgotten. We didn't make a complain, but the state of the room really put us off.

    7.1

  • Yen
      Singapore
    July 6, 2014

    Excellent! Will stay here again.

    10

  • Tracey
      United Kingdom
    July 2, 2014

    Location was great !

    Too many stairs, room wasn't ready when I'd already had confirmation it would be ready for an early check-in

    7.5

  • John
      United Kingdom
    June 26, 2014

    We have visited this hotel twice now and on both occasions the staff were absolutely delightful. Breakfast is well worth the money and there is plenty of choice with vegetarians more than adequately catered for. The location couldn't be better as it is very central and easy to find. The hotel provides a bar facility for a late night drink, or you can have a bottle of wine delivered to your room. This is going to be our regular place to stay on our monthly trips to Lille.

    One rather minor detail but a hand towel for each guest would be welcome addition.

    8.8

  • Robert
      United Kingdom
    June 23, 2014

    Staff nice and very helpful with a good location

    Distinctly average, small room, average cleanliness, looked much better on website, way overpriced for the quality

    5.4

  • Anonymous
      United Kingdom
    June 22, 2014

    thanks, I had a nice stay.

    9.6

  • Mikel
      Luxembourg
    June 16, 2014

    Excellent location. Very friendly and helpful staff. Great value for the money. They gave us a Privilege Double Room instead of a standard double room. The room was spacious with a great view.

    In the morning the cleaning ladies were too noisy and had an endless discussion outside our room.

    10

  • Catherine
      United Kingdom
    May 28, 2014

    Very helpful staff who explained the local sights, tge rooms were spacious and the view was over the shops and local bakery.

    It got noisy at night from outside but it wasn't thqt bad or kept us from sleep.

    9.6

  • Mark
      Netherlands
    May 27, 2014

    Very nice and helpfull staff

    Airconditioning was not working. Fortunately outside temperature was ok so we just opened the window.

    8.3

  • William
      United Kingdom
    May 23, 2014

    the bed was comfortable and clean.

    did'nt lilke the hotel contacting booking.com re .our c.card secure reservation as they said they could not process this and our booking could have been cancelled. we read the email on the day after we arrived home and were not very happy as we could not see a problem with this card, as it happens we decided to pay by debit card and we got there just before the deadline and our room would have been cancelled otherwise.Why should this have happened this was not mentioned to us when we arrived ot the hotel, do not understand this as our bookings in Bordeaux were fine no problems.

    6.3

  • Filipe
      Monaco
    May 22, 2014

    It's a nice small hotel for a night in Lille.

    I was in room 200 right next to a passage with a door that separates most of the rooms on the floor with the stears: each time someone passed by it sounded like they were knocking on my door, which lasted the entire morning. After a night working, didn't almost sleep at all! Also, the receptionist calling me at 11:53 to tell me that check-out was at 12, I found not very classy. Also, no question on my stay, just received the key card upon departure.

    6.3

  • Reyhan
      Turkey
    May 19, 2014

    Hotel is middle of shops I liked breakfast We felt at home

    There is No lift This is only negatife comment ı can make, Everyrhing else was ok

    8.3

  • Philip
      United Kingdom
    May 13, 2014

    The hotel location and general level. With one major exception, the staff were very good. Would stay again but opt for a much later (after 09.00) checkout

    Early checkout on the Sunday morning was a nightmare. The obviously 'over night' chap had no idea what he was doing and resorted to calculating the bill with a pencil and paper - all this took some 20 minutes at a time when we had to leave to get the shuttle at Calais. Even then we were overcharged some 50 Euros.

    7.1

  • Aileen
      United Kingdom
    May 8, 2014

    Easy no fuss very quiet

    no parking except in the garage at £15 per day

    10

  • Alex
      United Kingdom
    April 28, 2014

    Excellent location, clean room, friendly staff, free wifi.

    Breakfast quite expensive for a modest selection.

    8.3

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