Kyriad Hotel Béthune  

the location was the only reason for us to stay there and in that respect was perfect. the room was absolutely fine for a couple of nights the bed was one of the most comfortable hotel bed I have slept in.

it was a surprise to find tea and coffee making facility in the room, but thin plastic cups were not really suitable for hot liquids, also there was not enough milk for any more than 1 person to have a drink. the pillows were rather small and very hard for the money I thought the breakfast was a bit poor, the bread was not not cooked in the middle

We were traveling from geneva to calais and it was a perfect distance to stop overnight before getting the tunnel at 10.25 the next morning. There were 3 of us, not much spare room in the room but fine, it was clean, and perfectly adequate. The location for restaurants was ideal, and the security gate into the car park was reassuring as we had left larger pieces of luggage in the car. I would stay again, good value for money.

Not really a complaint but the beds were very hard,

The carpark. The location - although on a leisure park this was perfect for us as we arrived late from Calais and could still get some dinner at around 10pm.

In-room tea and coffee cups were inadequate.

The beer was foul,,, the hotel was average,,,the room was described asextra comfort but was rediculous the toilet was off the living room a particularly stupid piece of design,,,,wont stay there again

If you want somewhere near a bowling alley, cinema and a few restaurants this would suit you.

The room was shabby. The toilet had one button missing so one had to press a plunger for the short flush. For the longer flush you had to pull the button back out to stop the water running. The pillows were minute and not supportive About 30cm x 15 cm. Nothing like the photo they have in reception with two big pillows each and a bolster! The bedspread had holes in it, very tatty. Tiny towels were provided. Breakfast was served in a dark area behind reception. So very basic and we found it a depressing experience, not what we wanted to kick off a weekend away.

Staff were helpful, although we didnt realise our rooms were interlinked until after our stay! Clean and good value for money.

Difficult to find as the sat nav did not pick up the street location

We were very impressed by the spacious rooms (2) and how clean they were...thank you very much!

Convenient stopover close to Calais for travelling through France and the near continent

Hotel is based on a leisure complex with many shopping outlets and a cinema complex. As such it can be noisy into the early hours.

The hotel is ideal as a stop off pont on route to another part of France, in our case the Alps. Its clean and comfortable.

There was a bad smell from one of the bathrooms. Breakfast is quite expensive so we didn't use it.

the hotel was clean and tidy

Bad sewage smell in the rooms we were given, however they did change the rooms eventually after translating.

Personnel incompétent, il fallait attendre 15 minutes avant que quelqu'un vienne à la réception, réservation booking mal enregistrée 1 nuit au lieu de 2, pas de chauffage dans les chambres (13°c) ils prêtaient des chauffages électriques !!!! Très bruyant le week end avec le bowling à coté, les fenêtres ne sont plus étanches le froid s'engouffre dans les chambres !!, petit déjeuner très moyen par rapport à d'autres hôtels de même catégorie

La salle de bain a mal vieilli et les réparations n'ont pas toujours été faites. La connexion wi-fi ne fonctionne pas. Chauffage en panne remplacer par un radiateur indépendant.