Kyriad Dunkerque Sud - Loon Plage  

The staf was friendly.

The room was cold, I could not adjust the heating. A lot of road noise. Stuff left in the room from recent guest. There is no restaurant.

1. Near to Dunquerque ferry terminal 2. Security of parking 3. Short walk to Campanile for dinner 4. The welcome from the receptionist on our arrival. She also wanted to practice her English. This was the only welcome that we received.

1. The other two receptionists were too offhand. One of them was more interested in her telephone conversations. I would not employ them. 2. The room was far too small for twin beds. There was only 12 inches space on one side and 15 inches on the other. Every thing was cramped. 3. There were cardboard cups for the tea and coffee I would expect china cups. 4. On the last morning, we went down for breakfast at 8.30 am. There was no bread. The receptionist, one of whom mentioned in 1 above, said there is no more bread, but there are croissantes and pain au chocolat. Who, in their right mind would expect guests to eat cheese or ham with croissantes or pain au chocolate. Opposite the hotel is a supermarket why couldn't she go and purchase some bagettes there? There is Campanile opposite, the same hotel group ,why couldn't she fech some bagettes from there. The breakfast, at 9 euros 50 was over [priced as it was. We cancelled our breakfast. There were guests who arrived after us and no doubt received the same disgraceful treament. In conclusion, we would certainly not stay at that hotel again. If this hotel is represetative of Kyriad hotels, then, we will avoid them in the future and would not recommend Kyriad to our friends.

Very easy to find, on the main road.

Breakfast was expensive for a simple buffet style meal.

good for overnight

We couldn't find a hotel in Calais for an overnight stop before taking the ferry to Dover. This hotel had easy access to the motorway and to Calais.

The receptionist who received us on the Saturday evening had an abrupt manner and did not speak to us appropriately: there was some confusion over the name we'd given for the second room we'd booked for our son. The receptionist needs more training in how to speak to customers. The rooms are very bland and lacking in character. We didn't have breakfast there so I don't know what that is like.

The rooms were very small but really clean would stay again .

Very convenient for the ferry port, just a few minutes drive, and as an overnight stay. Reasonable restaurant next door. Tea/coffee in room always welcome.

We didn't get down to breakfast until 9 am and there were no breads/croissants/ham/cheese/yoghourts left and not much other choice. The receptionist was busy but did bake a small bread stick for us, although we had to wait 10 minutes while it was baked. I usually find the Kyriad hotel breakfasts excellent so we were a bit disappointed. Also it meant we were later setting off. Perhaps it was earlier customers being greedy? Maybe, but we didn't really get value for money for the breakfast.

The red pepper restaurant next door was very good

It was handy for the boat

Very disappointed

Complete revamp required

Devant nous rendre au théâtre "Les insolites", cet hôtel était idéalement situé.La voiture a pu être garée sur le grand parking de l'hôtel . Ne devant passer qu'une seule nuit, la petite chambre nous a suffi. Nous y avons passé une bonne nuit au calme. Très bien la possibilité de se faire un petit café au réveil. Merci!

Rien à redire. Il nous manquait une serviette de bain que nous avons demandée et l'hôtesse nous l'a donnée sans problème.

La situation

éTablissement trop bruyant on entend tout dans les Chambre. Buffet a volonté mais Plus rien a mangé à 8h alors que le buffet est ouvert jusque 10h Personnel incompétent trop jeune en Plus on a Payé les Chambre chère pour même pas Avoir de télé super

La situation géographique. Le fait qu'il y ait un plateau courtoisie et une bouteille d' eau minérale le bon fonctionnement de la robinetterie

La personne de l' accueil à la limite désagréable Les horaires du petit déjeuner fin à 9h impossible de déjeuner à 9 h15 alors que c'était le lendemain de Noêl et que tout était encore en place ( pain etc.;) et que d' utres personnes déjeunaient! Rappel à l' ordre impératif! ' on ne djeune plus!" Nous avons donc quitté l' hotel le ventre creux!