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Show map Kyriad Prestige Montpellier Ouest - Croix D'argent

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Newest reviews for Kyriad Prestige Montpellier Ouest - Croix D'argent

  • Barbara
    August 27, 2014

    staff very good, hotel had good facilities and very comfortable, food was very good

    Could not find anything that I didn't like


  • Pamela
      United Kingdom
    August 3, 2014

    Easy access from motorway. On site parking. Extremely quick check in.


  • Anonymous
      Trinidad and Tobago
    July 28, 2014

    Not far from the city centre, friendly staff, clean modern facilities.

    Their breakfast was not well prepped,as there were flies within the food containers.


  • Darren
    July 24, 2014

    Very Little

    The location- states it is 15 minutes from the beach this is simply not true. We had to take two buses and a tram to get to the nearest beach. The hotel is in an industrial estate where views include; garages, workshops and a motorway. states this is a great location for tourists- again simply not true! This is a business hotel and makes no attempt to make your stay at all enjoyable. The Service- The spa and fitness centre, which was our main reason (along with the supposed location) for booking was not included in the price and also had time limits. None of this was ever mentioned to us prior to booking. The staff are simply the rudest most unhelpful and downright disrespectful bunch of people assembled to run a hotel. From the manager who made a huge error in charging for the room (I now have to go through months of bank statements to organise being reimbursed after paying twice for the same room!) to the man at the front desk who shrugged at our complaints to illustrate the fact he simply didn't care, to the restaurant staff who just simply refused to serve us - because it wasn't very busy and they'd hoped to finish early. The hotel was completely misadvertised and is staffed by the rudest and most unhelpful people I have ever had the misfortune of dealing with. Not only would I not recommend this hotel, I would strongly advise against staying there and indeed using the pre-payment system! I shall be making my thoughts known to the hotel itself in due course when I have delved through my debit card records to insure I get refunded the amount due to me! I was shocked and surprised at the attitude of the staff in this hotel if their financial and reservation systems are as poor as the service it is of little wonder I have been ripped off! This hotel has misadvertised itself, it offers very little of what is on the website.


  • Gerald
    July 22, 2014

    It was easy to find and parking was good.

    The first attempt at the evening meal was a poor effort the chicken was raw.


  • Tania
    July 12, 2014

    Large comfortable room.


  • Peter
      United Kingdom
    July 2, 2014

    the hotel is all good food was very good the rooms are big and up to date

    the hotel out of the city centre but good for business or


  • Gary
      Falkland Islands (Malvinas)
    June 15, 2014

    The room was good, the staff was fine.

    Hotel is in an industrial area, swimming pool dirty, hotel away from reception was tired. Food was disappointing we was served raw chicken!!


  • Peter
      United Kingdom
    June 7, 2014

    Comfortable beds, good food at a reasonable price, free parking

    Not a lot to do around hotel but good as a stop over for travelling through south of france


  • Anonymous
    February 25, 2014

    bright and friendly environment. Underground parking.

    Carpet in the room.


  • Carol
    February 24, 2014

    We liked the facilities in the room and the size of the room. The meal on the Thursday night was excellent.

    We didn't like the location as its set in an industrial estate and right on the ring road. The meal on the Friday night was terrible as it seems the chef doesn't work weekends at the moment... It would have been useful to us to know it was more of a business hotel catering for professionals in the week.. It was a long way from the centre so we wanted to eat at the hotel in the evening


  • Joakim
    January 3, 2014

    Great hotel with good comfort. Great staff.

    Location is close to highway but a little far from city center of Montpillier. No beer in minibar. :(


  • Inger
    December 9, 2013

    easy access to motorway comfortabel beds good parking place

    The information about fascilitets ex restaurang only open over weekends with simpel variation of Foods. That is not compared from the web on Few personal for service


  • Anonymous
    November 18, 2013

    The staff is nice and the breakfast is very rich.

    Well, this was presented as a 4stars hotel--but to tell the truth 3stars would even be too generous. The room was generally "clean", but very small and definitely shabby (how to define those spiderwebs and dust in the corners? and what to say about the bedside lights--which did not work??). The facilities of the hotel--spa, pool--are considered extra, and cost 4 euro (not much, but it was not declared in advance). The location is not what you call "fascinating": directly on the motorway. If you are traveling by car, the city center is very hard to reach due to the local traffic's craze. I do not think I will return here.


  • Robert
      United Kingdom
    October 6, 2013

    easy access of motorway dog friendly friendly and accommodating manager

    location for evening


  • Rita
    July 27, 2013

    Good hotel for a transfer

    The restaurant dinner was poor quality


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