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La Mère PoulardGrande Rue, 50170 Le Mont Saint Michel (Show map) Pleasant, Score from 225 reviewsIn a historic building, this hotel is ideally located in the heart of Mont Saint-Michel. The classic-style rooms overlook the bay, the abbey or the medieval city. All rooms at the La Mère Poulard come with satellite TV and free Wi-Fi access. The private bathrooms feature a bathtub and bathrobe. Guests are invited to sample La Mère Poulard’s traditional recipes, including the worldwide famous omelet, in the prestigious restaurant. A drink can be enjoyed in the piano bar, overlooking the Bay of the Mont Saint Michel. The hotel has a shop selling gourmet product, such as calvados and champagne. A 24-hour front desk is also available. Activities in the area include cycling and hiking and visiting the Mont Saint-Michel. Avranches is a 23-minute drive away. Saint-Malo is 45 minutes from La Mère Poulard. Hotel Rooms: 27, Hotel Chain: Chateaux et Hotels Collection.
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Total Hotel Score:6.9
Based on 225 reviews Guest reviews are written by our customers after their stay at La Mère Poulard. |
Score breakdown
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Score filter |
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Anonymous
Family with older children
France
October 31, 2011
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Location was beautiful, hotel has tons of charm, welcome desk staff very friendly. Price of the restaurant was absolutely ridiculous. Paying $30 for a few drops of champagne in a glass and $80 for a 5-cent omelet was disgusting. They should give their guests a discount at the restaurant seeing as that they are already shelling out hundreds of euros per night. Avoid restaurant at all costs -- absolutely not worth it. Sorry restaurant owner but you brought it upon yourself, this was truly a disgrace, will never return. Hotel was fine although extremely expensive.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Denise
Group of friends
Uckfield,
United Kingdom
July 13, 2011
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The location Everything else about the experience was dreadful. Hotel was very shabby; the toilet pedestal was broken and in an extremely dangerous state, so much so that we couldn't use it; we were on the ground floor alongside a walkway used extensively by tourists and smokers alike - couldn't leave the windows open for security/smoke reasons. Piano playing in bar didn't exist and then the bar closed at 11pm - nothing else available in hotel except to retire to awful room (which they claimed was "Prestige" - what a joke!!) Although Booking.com confirmed we had paid on the day of booking and it was non-refundable, had an awful experience with reception on check out claiming we hadn't paid in advance..and I had to pay the full bill for the two rooms we'd booked - I'm waiting for credit card account to arrive - bets on that I've been double charged!! I've never come across such blatant commercialism and tourist rip-off outside Disneyland... Never again!!!
1 out of 1 people found this review helpful, did you?
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4.2 |
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Anonymous
Young couple
Israel
June 22, 2011
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THE LOCATION IS GREAT . EXPESSIVE HOTEL, EXPENSIVE DINNER AND BRAEKFAST. BOTH MEALS WERE NOT WORTH THE MONEY BY FAR. THE PARKING IS NOT SO CLOSE TO THE HOTEL SO BE READY TO WALK WITH YOUR BAGS
1 out of 1 people found this review helpful, did you?
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5.4 |
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Lenore
Family with older children
SanFrancisco,
United States of America
June 6, 2011
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The location on Mt. St. Michel is great. There were flies everywhere. I asked in my res if there was an elevator as I have problems with stairs. I had to climb five flights to get to our room. There is no lobby or place to just sit. The lights did not work in our bathroom. The wi fi did not work. The toilet was not secured to the floor and it was scary to sit on it. The restaurant is very expensive and we did not have good service and the food was not terrific. I had a fish stew that was tasteless. To their credit, the hotel gave me a 20% discount after I complained about the room.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Arja
Family with older children
Espoo,
Finland
April 2, 2011
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It was very peaceful and we appreciated that. The location was good to have a rest every now and then. This hotel would make a nice place for different sorts of people, families, honeymoon hotel., nature lovers, etc. Only a small detail- the toilet water was running nearly all the time.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Richard
Family with young children
RAMSBOTTOM,
United Kingdom
January 5, 2011
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The setting is unique, and the local food excellent Restaurant prices too high, 46 euros for an omelette, just a bit unrealistic
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Mature couple
United States of America
May 19, 2011
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The location was magnificent, and after the tourists left for the day, it was very relaxing to sit in a restaurant and watch the tide come in. The price of the food in the dining room of the hotel was very high even if the omelet has lobster in it. A dining experience, true, but an omelet for 25 euros each is excessive. We had an excellent meal a few doors away where for the same price we had a three course meal with wine.
1 out of 2 people found this review helpful, did you?
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8.8 |
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Elena
Group of friends
Amsterdam,
Netherlands
January 9, 2012
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great restaurant! rooms are ok, just too many stairs to get to the 4th floor.
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8.3 |
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Cristina
Group of friends
Livingston, New Jersey,
United States of America
November 13, 2011
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Location Staff were not very helpful. Actually they were snobs.
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6.3 |
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Dianne
Mature couple
Jamestown,
United States of America
November 2, 2011
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Location Location was good, it was not very very clean, stairways carpet very dirty. Room was ok for one night. Door handle fell off when I shut door!!! Hotel should not be listed as many stars as it is. I would give it a 2 star. Expensive for the what you get.
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5.4 |
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Allan
Solo traveler
Ft. Lauderdale,
United States of America
October 6, 2011
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Location No elevator, and no help with luggage (room was on 5th floor).
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7.5 |
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Lionel
Group of friends
Atlanta,
United States of America
September 30, 2011
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Location is great. Food is excellent Poor quality of rooms. Internet not accessible from the rooms. Should spend some of the money they overcharge to pay for rennovation of rooms instead of commecializing the "Mere Poulard" brand all over.
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5.4 |
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Anonymous
Mature couple
United States of America
September 30, 2011
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The location was excellent. Garbage collection trucks and beach cleaning trucks started working around 3:00am and the noise in the room prevented any sleep from then on. The restaurant was extremely expensive and the quality of the food poor---especially the "famous" Mere Poulard omelette.
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5.5 |
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Kimberley
Mature couple
san jose,
United States of America
September 13, 2011
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We were so pleased with our stay at Mere Poulard! It is a beautiful, authentic step back into the past. The decor is lovely, the food is incredible, and it's amazing to know you're staying where pilgirms have been visiting for 1,000 years! The room was very clean and quiet, and the bed was comfortable. It was spacious, especially considering the age. And the restaurant was absolutely wonderful. We had trouble with the internet, which made last-minute work needs tough.
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9.6 |
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Anonymous
Solo traveler
Japan
August 31, 2011
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Breakfast was good. It was the only good point. The attitude of one of the staff was incredibly terrible. When we arrived at that hotel, she replied that the breakfast was NOT INCLUDED to our question without checking anything. After consulting the data of BookingCom by ourselves, we pointed out that she had mistaken by telephone, and she was so upset that she cut off the line suddenly. So, we went down to the reception, and asked why she cut off the line without checking data, then she replied that she did not want to be bothered because she ate lunch. And then she refused to offer us any service as receptionist.
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3.8 |
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Adrian
Young couple
Madeley,
United Kingdom
August 24, 2011
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The only (but admittedly the most important ) advantage is the localisation- in the very heart of Mount Saint Michel. Free WiFi available and working. Massively overstated. Hotel itself has already passed its best years with old, a bit shabby furniture. Reception is not manned 24/7 instead you have key-code- something more appropriate for budget hostel. Restaurant serves good, but not amazing food, certainly overpriced, staff not interested and completely detached, you really expect much more from the establishment that has Mouton Cadet for almost 3000 euros on the menu. Certainly not going to stay there any more
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6.7 |
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Heidi
Family with young children
Düsseldorf,
Germany
August 21, 2011
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Hotel is conveniently located - right inside the city walls - so you don't have to schlep your things very far. We did have to carry it all up the stairs to the 5th floor, but the beautiful view out our window was worth it! The room was pretty teeny, but the bed was comfortable and the hotel feels old and magical. Framed pictures line the stairwells and many of the public rooms showing all of the famous people who have stayed there in it's hundred year history. Sleeping on the island itself allows you to experience the island in the early morning and evening, without the crush of midday tourists.
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7.9 |
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Sheuk
Family with older children
Hong Kong,
Hong Kong
August 19, 2011
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Location, helpful staff and homey guest room price
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7.1 |
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Anonymous
Mature couple
United States of America
August 7, 2011
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The only good thing about this hotel is the location and the fact that the plumbing worked (sort of). The hotel was dirty, ill-equipped, poorly maintained, and unattractive. There was not even a token effort to provide good value for he money. The staff was unhelpful, the bed was terrible, the common areas were filthy, there was mold in the shower and chewing gum in the rug. The restaurant in particular was awful (unusual in France) and the prices were absurd. I am an experienced European traveler, and do not have unrealistic expectations, but this hotel is sub-standard in every respect, and would not even be acceptable at 60 Euros.
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3.8 |
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Anonymous
Family with older children
United States of America
August 4, 2011
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Location on Mont-St-Michel is wonderful, and it's the first hotel one encounters within the walls. Very nice view from the room (a triple room) of the causeway and bay (would have been a great view if the tides had been active during our stay). Room was not fancy, but was clean. The front desk location is deceptive, since we had to climb 101 steps with all of our luggage to get to our room (three flights inside the hotel, then outside onto the stone ramparts, across and down a small flight, up another three flights in the "annex" and down the hall. We were unaware of this when we booked or checked in. It would be too strenuous for many guests. The staff at the tiny front desk was not too helpful - indifferent that the wifi connection never worked, and when we mentioned our triple room had 3 guests with only 2 towels provided, the front desk said they would have to walk up 4 flights to get a towel and made us feel it would be quite a bother for them to supply. The hotel bar was not open until 7pm and was closed by 10:30pm. We would like to have had something to eat/drink when we returned from the abbey in the evening.
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5.8 |
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Anonymous
Young couple
Ireland
August 3, 2011
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The best feature of staying at La Mère Poulard was the location, it is the very first hotel you meet upon entering the gates of Mt St. Michele. Restaurant staff were not very friendly on our first night and to be honest for the price you pay for a meal at this particular hotel a smile would be the least a customer could ask for from their waiter/waitress. Prices for food in this hotel far exceeded the rest of the island, I would advise if you do decide to stay here go elsewhere for a meal, there is a lovely restaurant just at the start of the decent on the right. We were accommodated on the third floor, take into consideration that we traveller here on motorbikes and were offered no assistance with our luggage, of which we had quiet a bit. Parking was a disaster!!! On the web site it states that the hotel offers secured parking, there is no secure parking as you park with everyone else, apologies I must admit they cordon off a small area for hotel customers which is a little closer to the mt. This did not ease our concerns about leaving two motorbikes outside for two days un-secure. Finally price! The prices of this hotel far exceeds the price of other hotels with no benefits, this is just a very expensive hotel with poor staff and expensive food. Evethought we enjoyed our stay I would never stay here again nor would I ever recommend anyone to stay here.
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5.4 |
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Peggy
Group of friends
Lenexa, KS,
United States of America
July 25, 2011
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The location on Mont St Michel cannot be beat. The room was just what we needed, and we appreciated that we could close the door between the two sleepers, as one of us snored! The bathroom facilities were good. We double checked our reservation with the hotel directly following booking and received a prompt response. We thought it was overpriced compared to other hotels we booked on our trip in Normandy. We wanted to eat at the restaurant, but also thought it was too expensive.
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7.9 |
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Philippe
Young couple
Hatfield,
South Africa
July 24, 2011
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The hotel was at a beautiful location. The prices are extremely high for a limited buffet breakfast at 19euro, I think that was excessive! Understandably no elevators, but there should have had someone to help with the luggage, especially if your room is at the top floor. For me it was a first time experience and never again!
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5.4 |
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Anonymous
Group of friends
United States of America
July 17, 2011
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The location, within the walls of Mt. St. Michel, is wonderful. There should be a way to get the parking code before you get there. Our dinner in the restaurant was fly-infested (maybe it was the weather?)and no-one made an attempt to do anything about it until we complained.
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7.5 |
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Anonymous
Mature couple
United Kingdom
July 17, 2011
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Disappointments: Given a room in the annexe without advance notice of this - wifi doesn't work in the annexe. The third bed in the room was a metal fold-up "Zed" bed. The bathroom was poor - paint flaking from damp patch on ceiling; black mould all round the top of the bath, but, most annoyingly, it took nearly an hour to run a bath to half height, by whivh time the water had cooled to tepid! Paid a klot of money to have two dogs in the room, but the parquet floor was not washed once during our week's stay. It would have been nice to have eaten more often in the hotel restaurant but it was exorbitantly expensive with a very restricted menu and a wine list for which you need an overdraft!
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4.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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