When we arrived, there was a sign up that read Back at 6pm. We waited till 6.30 and no one arrived, so we phoned the number at reception and were told that someone would arrive shortly, which they did, with no real apology, just that someone had had a problem with their car. They did give us a free coffee each on leaving!
It was clean and the beds were comfortable, lovely shower and bath with plenty of hot water. On arrival we were warned that there was only one place open to eat in Coutances that evening, and initially we couldn't find it, but after returning to the hotel for further instructions, the patronne phoned to check that it was open, and we managed to get a meal.