La Villa Eugene  

Spacious bedroom and bathroom.Well furnished; large bed. Excellent breakfast

Its only problem is that its about 1 mile from the town centre. However, in good weather this is a positive advantage as it's a lovely walk (especially after a 4 course dinner!)

Fair value for money. Character property - freshly updated.

Breakfast didn't cater for dairy or wheat intollerances - it should be possible to at least have some longlife soya milk available. No tissanes were available either.

Nice room, good size, relaxing stay.

Missed not having dinner in the hotel. Restaurant in the hotel would make it perfect.

The hotel and my room was very stylish and perfectly matching the atmosphere of Champagne region. I especially liked dark wooden decor and black girandole on the ceiling. The pool area (even the pool is small) was also very comfortable and giving the feeling of privacy. Beautiful very old olive trees in the garden around the pool.

I had a room with a terrace and on the day of checkout a man came quite early in the morning to water the plants and also the terrace itself, so I could not use it any more. Also it took him nearly 1 hour and over that time I had no privacy in the room and felt uneasy. Would be good for hotel staff to arrange such activities during normal cleaning time when guests are out of the room and after checkout.

The restored Villa was lovely.

I found the Reception Manager very condescending when dealing with a complaint regarding an item missing from our room after the room was serviced. There was no hot water one morning and despite enquiries, no reason was given and no apology was offered. We enquired if room service was available on a particular night and advised that it was; when we went to order we were advised that there was no food available that night after all.

Staff very helpful. Breakfast was superb. Location was excellant.

Would have liked heated floor in bathroom!!

Friendly staff, close to all the major champagne houses, good parking, building with character & history.

Expensive, no tea/coffee facilities in room, breakfast good but expensive.

A beautiful hotel with a dignified relaxed atmosphere. Sumptuous bedroom and such a wonderful situation.We will be booking again next Spring

Lovely pool and dining room. Good breakfast

The bed was extremely comfortable, and after walking around Epernay & the champagne cellars it was good to get a good nigh sleep.We had room 14 which had its own private terrace, a good place to sit and unwind

Breakfast should have been included. When they turned the beds down at night they should have emptied the waste bins in the room, and they should have refreshed any empty or nearly empty toileteries in the bathroom

La Villa Eugene is a beautiful boutique hotel in the heart of Epernay. Within walking distance of everything. The staff are welcoming and the rooms extremely comfortable and clean. The beds are amazing you wont want to get up. Very good breakfast selection, served in an old orangerie overlooking the pool. The pool is heated so we went for a swim even though it was raining. It is perfectly located for Champagne tasting around Epernay and is right next to Mercier Champagne. Approx a 15 minute walk to the main centre where there are lots of restaurants and bars.

The location was very convenient to the town and made our visit very convenient. We also liked the parking arrangement.

Beautifully presented villa hotel with high quality fittings and decor. Everything tastefully done with excellent service. A few blocks stroll into Epernay and free parking. A slightly higher rate than usual but definitelty worth it.