L'Assiette Champenoise  

very convenient location. Wish you had a house wine & less complicated dining arrangements. I was tired, had driven a long way, wanted a nice glass of wine & good dinner. Did not really need the full gastronomic experience, but it was very impressive.

see above. Perhaps you could cater for a humbler palate and a traveller, not just the gourmets.

Nice grounds and common areas. The staff were very friendly. The breakfast was really good!

Our room was not the same as the rest of the hotel. Some of the rooms had been completely renovated but ours was only 'spruced up'. The toilet ran the whole time, despite our comments to the staff. Also, we ordered some champagne by the glass at the hotel bar. They had no drinks menu to look over and only three types of Champagne by the glass. We went with the bartenders suggestion only to find out that they were charging 33euros a glass. So obliviously he picked the most expensive one.

Thought it was very expensive but the accommodation and food were excellent and the service superb - would love to come again but it would have to be for a special occasion.!

The Standard Bedroom was spacious, comfortable and well appointed. The exterior and interior style had attracted us being contemporary.

However, the bathroom, toilet and wardrobe area gave the appearance of old fittings repainted into a contemporary style, which did not disguise problems caused by leaks in the bathroom effecting wood panelling. Our welcome on arrival was impersonal. The young Porter was polite and helpful. On check out we expressed our disappointment with the room and informed them we had no hot water in the wash basin late at night (until turning on the bath tap!), the wash basin tap spraying water when turned on. These comments did not appear to be welcome and no apology was offered only did we inform Reception at the time...we checked in at 2030 and found no hot water at 2230...with an early start next morning...we were hardly going to call Maintenance or a room change! Disappointing. With the Restauarant closed the Hotel appeared empty and souless.

The waiter told us he didn't have a pricelist, later we found the pricelist on the counter.

All was very good. Had a great stay and if I will travel again to that area this hotel is top on the preference list!

Breakfast should be better and more varied for the price. It is the only minus point though.

The food and staff are amazing Well done to them all Great rooms complete luxury and the menu goes from strength to strength although I miss the candy floss at dinner from the old days M

Great afternoon tea, lovely deck area with stylish furniture. Rooms were large & comfortable but not as funky as the rest of the hotel. Good bath stuff to use. Didn't eat in the restaurant but seems to attract lots of wealthy diners judging by the types of cars in the car park. Great breakfast choice. All staff were very friendly & helpful. The hotel is on the outskirts of Reims & off the tram route.

Had a fabulous stay, The staff were very welcoming and helpful.

Set in beautiful gardens just a short ride from the town centre. Nice relaxing outside space. Very friendly and helpful staff.

No tea / coffee making facilities in the room and tea / coffee in the bar was pricey.

The restaurant was very satisfactory. It should be worth while to stay in this hotel for this dinner. We stayed in Room 11. It was spacy, clean and very modern. House keeping was very quick and frequent.

Hot water was not sufficient at our checking in, which was repaied during the dinner. Big painting wall of Ingres' nude was not calm in such a room. Shower handle was too modern to use smoothly. Shower sprey control was not equipted and it always sprayed like a fire fighting. I would suggest that you equipt shower room door or curtain.

The restaurant was perfect, the menu very innovative. The public areas are beautifully designed.

The rooms were a good size and covered the majority of facilities you would expect. The bathroom was a little disappointing.

Les suites rénovées sont magnifiques, et vraiment réussies, quand les chambres singles seront rénovées à leurs tours, le résultat sera de très haute facture. Nous avons aprécié le salon de lecture (dans la suite) Nous conseillons de visiter en centre ville de Reims, rue Buirettes, le magasin de Design, dont sont issues les idées/mobiliers Le restaurant est magnifique, et que dire de la cuisine tout simplement sublime ..Bravo à A.Allement ( 2* Michelin) ..et quelle cave !!! Nous n'avons pas eu le temps de profiter de la piscine avec vue sur la terrasse interieure .. pour une autre fois sans doute;..

Quel dommage que la vue des suites balcons ne soit pas à la hauteur ... heureusement que nous avons pu etre surclassé pour la suite confort en rdv et terrasse privative... à ce titre les photos sur le site sont inversées.. Tout comme sur le dépliant de l'hotel ... ce qui entraine confusion.. C'est vraiment le point noir .. à ce prix ..la vue sur la parabole des pavillons voisins ... Personnel tres gentil et serviable.. mais acceuil à la française ..attention limite de temps en temps ( à comparer avec hotellerie de ce standing à l'étranger..)