Le Grand Hotel  

Accueil, propreté, tout y est bien, le petit déjeuner, le respect du client,...Je n'ai pas à redire sur quoi que ce soit, Dites au propriétaire de ne rien changer!!

Très bon accueil et bonnes prestations d'ensemble.

Acceuil, taille des chambres

Crême de lait avariéee dans les chambres.

Excellent accueil - Hôtel calme et cosy - Salle de bains très complète - wc séparés - Rangements pratiques -

Hôtel un peu loin du centre historique, mais proche de la gare - Ecran plat un peu petit par rapport à la (belle) taille de la chambre

Accueil chaleureux malgré notre arrivée tardive, très belle chambre, le cadre est très agréable.

Personnel tres agreable.rapport qualite prix tres correct.rien a redire.

Pas de restaurant sur place mais plusieurs a 5 minutes a pied aux alentours.

L'emplacement et le bon rapport qualité prix, petit déjeuner en chambre de qualité

The Greeting we had was friendly and helpful, the inside of the Hotel is charming. Originally it would have been built around a courtyard. This courtyard has been covered with a glass skylight letting light in but not letting in the rain and snow we had while we were there. In the courtyard were plants and places to sit. The room was clean and comfortable, fine for our needs. We were fact finding and locating information about ww1. The hotel is located close to the centre of the attractive town and its huge cathedral(currently 03/12) being renovated. All in all a pleasant stay.

I did`nt like the first impression of the hotel, the outside looked very tired and would probably put off passing trade, which is a shame because the inside is good.

Newly refurbished bedroom

Smoke alarm was missing in our room

Our room ( No: 108) was nicely spacious ; we liked it because it was away from the street and therefore pretty quiet. We also liked the small view of the roof-garden ! We liked having spare pillows ; both beds were very clean & pretty comfortable. Buffet breakfast was ok of course, but almost all French hotel breakfasts now appear very expensive at minimum 8 or 10 Euros and above per person, when you consider it's rare anything is cooked (to order) and it's all self-service style ! Hotel is a bit under 2 hours drive from Calais so it's really well-placed and not very far from the autoroute . Vincent was especially welcoming and very helpful with advice about shops & restaurants. The Villa d'Isle restaurant which he suggested we consider (just 3 minutes walk away ) was exellent quality and at 18-20 euros for 2 courses very fair value.

I was not able to take advantage of the special weekend rate of 90 euros as our stay was on a Thursday....Maybe next time. !!

Very clean, crisp, well decorated and good facilities. Staff were polite and helpful. Pleasant location

No air conditioning and it was extremely hot. As our room faced onto the street, we could not leave the windows open at night.

Beds are comfortable, rooms are clean

The hotel promises WiFi (wlan). I was given the login details. They didn't work. The clerk at reception couldn't help, he said he had no idea. That was that. The clark next morning said that I should have been given a different code, that the nightshift clerk had obviously been unaware of proper procedure. Errors can happen. However, both clerks were utterly indifferent to the fact that an important part of the service promise had been broken. Not due to adverse circumstances but due to an annoying "couldn't care less" attitude.

A friendly and helpful welcome from staff who went out of their way to assist one of our party with mobility problems.