Best Western Hotel Le Guilhem  

Charming hotel - very clean and comfortable - with a very friendly and helpful concierge. Excellent experience.

The hotel is in the old part of Montpellier and as such parking is some distance away but fairly easy to find, The staff on reception were very helpful asking especially which language we were most comfortable using. Our room was very quiet overlooking the terrace at the rear of the hotel and the bed was extremely comfortable, a bonus after a long day's driving. Just a note about restaurants..there is a small, intimate family run one called La Symphonie just 25 metres from the hotel which was very good.

The location is just perfect for getting around Montpellier. Close to shops, restaurants and bars. The staff were all very helpful and friendly and the rooms were comfortable.

It would have been nice to have had a bar. We were a group of friends, celebrating a special birthday. The availability of a bar to meet for per dinner drinks would have been nice. Breakfast was charged separately and to be honest quite expensive for a selection of continental items. I would suggest you have breakfast at one of the local places.

Our rooms were at the rear of the hotel in the annexe overlooking the courtyard, with a lovely view of St Pierre cathedral. Even with the window open to let in the cool breeze it was still peaceful. Very good and reasonably priced continental breakfasts, served on a lovely terrace at the rear of the hotel overlooking the gardens. The staff were extremely helpful and spoke excellent English (a bonus for those of us with limited French skills). The room and bathroom were both nicely appointed and decorated. Highly recommend.

I found the mattress a bit too hard and the pillows not to my liking, but Mrs had no such problem.

Location.Staff.

The outstanding feature was the absolute care, friendlines and attention of the hotel staff. They attended to every detail and were of great assistance in dealing with language complications with a French garage and insurance company. The location of the hotel in the old town makes access to all sites so easy, and there within a short walk there are many fine restaurants to suit all pockets. A great base to view a wonderful old city

Location, central but quiet. The charm of a small hotel. Nice welcome.

Breakfast area very small when inside in bad weather. A big mistake in calculating rates when leaving, but this was corrected when I said so.

The staff is amazingly friendly and helpful, one can tell they really care and love their work. Excellent location within short walk from everything, yet on a very quite street. Convenient parking 500 m away for just 7 euro a day available to hotel guests. Rooms' decor and amenities are quite basic, but you have really all you need. Breakfast can be enjoyed on a lovely terrace.

Minibar is a bit overpriced.

The location was great and the view out our window was as close to the 15th century as one can imagine. A pleasant surprise was the friendliness and helpfulness of the staff especially the breakfast staff and especially the night desk staff. Many nights we were out walking at 11 or 12 and the desk clerks were always helpful in adding ideas to our plans. We will definitely return to Montpellier and to Hotel Le Guilelm!

Dirty carpet on the stairs and in the rooms. Hotel needs refurnishing ?

Very helpful staff. Nice, quiet and airy rooms. The hotel's in a maze of quiet alleyways in the old part of town, lots of good restaurants close by. If you're coming in by train it's only a 10 minute walk up through the town from the station : avoid predatory taxi drivers if you can.

The Hotel is ideally placed to experience and explore Montpellier. The rooms are small but comfortable - adequate. We stayed for a week but I think that Montpellier is really a three night trip. We travelled to Carcassone and Nimes to refresh our acquaintance with these towns and to fill time. The staff at the hotel were delightful and tried very hard to advise and look after us. My wife speaks good French so his helped and the staff responded very positively.

Lovely historical building

Small elevator (lift). The staff offered to keep my bike in a storage room which had access to the alley way but I was more comfortable carrying it two stories up the narrow spiral staircase.