The price was high for what we received. Both Booking.com and the Nagano website state that the rooms have kitchenettes, which is true but they lock them and you can not use them unless you are staying for 7 nights or more. Therefore it was not possible to make tea and coffee.The internet in our room was terrible, it was not possible to pick up the wifi as the signal was so low, this could have been the room location. The spa was nice, but hot tubes not very hot, and when we went to use it in the morning everything was turned off. The bathroom shower curtain in front of the window had mold on it, and the bathrooms basic for the amount we paid, I would of expected higher quality.
Great location next to the slopes, very friendly staff and helpful. A nice pool, spa area, free on site parking.