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Newest reviews for Le Pigonnet

  • Carmel
      Australia
    September 10, 2014

    Charming, quiet and all within an easy 8 minute walk into the city. The gardens are spectacular.

    9.2

  • Ingrid
      Australia
    August 20, 2014

    Beautiful grounds and pool area. Quality of food and choices has improved from four years ago- but be sure to book for dinner. Our room was lovely.

    The drinks and food are expensive. It is a bit of walk to the city centre but the no. 4 bus passes the property.

    7.9

  • Anonymous
      United States of America
    August 17, 2014

    Gardens and location, restaurant

    Room very small, terrible Wi-Fi

    8.3

  • Ghaleb
      United States of America
    August 10, 2014

    Grounds, restaurant, pool, wifi

    rooms, quality of bed, value for money.. we were paying for the grounds but got little room space Customer service: Never downgrade someone's room. Better to upgrade when you run out of specific room type.

    7.1

  • Anonymous
      France
    August 7, 2014

    Beautiful grounds, good food and great service, nice pool

    8.8

  • Anonymous
      United Kingdom
    July 20, 2014

    Without doubt one of the most civilised, elegant and lovely spots in the South of France.

    9.6

  • Ian
      United Kingdom
    July 18, 2014

    Very relaxing stay in great location close to centre of Aix but far enough away. Excellent food and restaurant staff.

    Not a dislike really but a bar lunch menu with lunchie things would have been good instead of evening menu at lunch !

    9.6

  • Allan
      United Kingdom
    July 11, 2014

    The Gardens, the general ambience are superb. The lunch was absolutely superb, so we rate the restaurant highly. Generally the staff were good especially the porters at the entrance.

    The view from our room - we understood and paid for a courtyard view, but we received a car park view. The attitude of one of the restaurant managers - female who was quite rude and off hand. A male superior then spoke with us and was excellent. The breakfast is vastly overpriced and is not a buffet as we experience in other hotels, where a buffet includes a chef making omelettes, a large selection of cheeses, and salads,many different types of breads and yoghourts, many different types of juices and much much more, and the price is less than 28 euros. We only ate a couple of slices of bread and jam, but were still charged the full buffet price. We only fell for this once, after that we went into town and enjoyed a good breakfast at a sensible price.

    8.3

  • Anonymous
      United States of America
    July 6, 2014

    Gardens, restaurant, pool. Staff very pleasant. Walking distance to town. Easy bus access also.

    Gave our room to someone else. Fixed the situation as best they could.

    10

  • John
      United States of America
    June 25, 2014

    Lovely entrance/driveway to hotel. Very nice gardens. Terrific bellhop (I don't remember his name)

    Our room was old, stained, in disrepair in a couple of places. I understand that there are a newer, nice rooms (that they show on their website) - we did not get one of these and yet we paid the same price. They should not charge the same price for these older rooms. If I had known, I would not have stayed here. Very disappointed.

    5.8

  • Kenneth
      United States of America
    June 18, 2014

    Garden and restaurant

    Initial room offered was dirty and had no air conditioning. They upgraded us after we complained to an acceptable room.

    7.5

  • Anonymous
      Japan
    June 17, 2014

    Experienced restraurant staff are excerent different from hotel staff. Garden also be nice.

    I regret that the lot of the things getting worse compared with the last time I stayed. I also regret that I invite my frend to stay. Seems management system is not functioned or not established, so many things going wrong side ; - When arriving and entering room, room still not cleand. - After clean up, still not cleaned yet(I gave up to ask). - Birth room shower do not work well. - Water from birth room flooding very much. - Seems no expert staff in front desk while I'm staying. - Service level already lower than the no. of stars of this hotel.

    3.3

  • Anonymous
      United States of America
    June 16, 2014

    An excellent and beautiful property. Staff was always most helpful. Quiet location with about 10-15 minute walk to town.

    Unfortunately, air conditioning in room was not working during a heat wave. WiFi speed is slow.

    9.2

  • Anonymous
      United States of America
    June 10, 2014

    Was a little disappointed as I expected a bit more comfort but overall we enjoyed our stay here, nice staff and beautiful garden

    Internet, small room

    7.5

  • Michelle
      United States of America
    June 5, 2014

    Absolutely loved our stay at Le Pigonnet! The grounds were amazing and the room appeared newly remodeled and perfect for our needs!! Would highly recommend this lovely, intimate hotel!

    10

  • Diane
      France
    June 1, 2014

    The gardens are gorgeous. They have outside terrace dining for breakfast and lunch. The dining room is very nice also. My husband is allergic to onions and they were very accommodating. Good location off of A8.

    Our room overlooked the garden which was very nice but the room was very ordinary. There was no turndown service. Unusual for a 5 star hotel. The breakfast staff were not attentive at all. The breakfast buffet was extremely ordinary and overpriced. The dinner was fair.

    5.8

  • Claudio
      Brazil
    May 31, 2014

    This is not a 5 stars. Towels with holes? Bathroom door crackling? Bathroom shelf crackling? Super expensive breakfast is not worthwhile. I won't return

    5.8

  • Anthony
      Hong Kong
    May 30, 2014

    Nice building with a lovely garden. Bedroom had a nice balcony which opened onto a gorgeous view of the garden. Room comfortable if somewhat functional

    The room wasn't ready when I arrived at 4pm. I was taken 'personally' to the room but when we got there, it was being cleaned...! I was then shuffled off to the restaurant where I had to buy my own drink while they made up the room. No apology and no free drink! Wifi is terrible. It drops every 10 minutes which means you have to log in constantly. Very irritating. Staff were quite aloof and not particularly helpful. Location is poor. It's a 1 mile walk along a series of scruffy streets to the centre of town. In summary, I'm sure you can get more for less

    5.8

  • Janis
      United States of America
    May 28, 2014

    Nicely revamped little hotel. The gardens are lovely, if you have a chance to stroll around. The staff is friendly and helpful. The little bar is cozy and serves nice drinks and snacks.

    It is about a 15-20 minute walk into town.. not bad in the day, but you may want to cab it back at night when it is dark. We thought the restaurant would be more casual, but it is pretty formal, especially at dinner..

    7.1

  • Marjorie
      United States of America
    May 27, 2014

    Helpful staff, pleasant ambience, beautiful garden, good food and atmosphere

    Classic double room quite small and looks out on parking area. Better rooms are too expensive. Breakfast too expensive (28 euros per person)

    8.8

  • Otto
      Hungary
    May 26, 2014

    Good location, close to the motorway as well as to Downtown. Cosy, scilent.

    9.6

  • Anonymous
      Canada
    May 26, 2014

    The garden .

    You cannot have a 5 star Hotel with a bathroom tub that has old caulking and scratches all over the hallways, the air conditionner did not work and room smelled very closed in

    4.6

  • Sidney
      United States of America
    May 25, 2014

    The grounds beautiful gardens The size- small number of rooms Window in the room Free and abundant parking Location - walk to Centre Ville

    The cost of a very average breakfast Not being able to relax with a drink in the nice garden at the lunch hour

    7.5

  • Anonymous
      United Kingdom
    May 25, 2014

    Lovely facilities - a solid, traditional hotel with beautiful gardens. The outdoor pool was lovely to swim in. Clean and comfortable facilities. We had an excellent meal in the restaurant - but pricey!

    Gave the impression of being a little over-priced. Possibly this is driven by the significant proportion of US/Business guests, so that the hotel's offering was not sensitively priced. No tea or coffee facilities were provided in the room. Tea for two could be provided for 12 euros. Breakfast was not included in the price. The basic Buffet breakfast cost 25-28 euro per person per day. A basic Continental breakfast cost 15 euro per person per day. To contain costs, after day 1 we breakfasted off the premises. Excellent food in the restaurant, although pricey and rather restrained, formal atmosphere.

    7.9

  • Thomas
      United States of America
    May 24, 2014

    The food was wonderful in the restaurant! The gardens are gorgeous.

    Room air did not seem to work very well - get stuffy so we open the window.

    9.6

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