We found a very disappointing reception service, with the stuff reluctant to solve the problems. For example, on arrival we were given an option to carry all the luggage up the stairs by ourselves or to wait 3 hours for a member of stuff to do it. The other day, the wifi was out of order and the person on the reception basically told “I do not know, what I can do”.
We also used the laundry service and the clothes, we received back, were wet and badly ironed.
The breakfast has a high price, but in the reality it does not deserve such cost: hardly any choice of cheese, fruits and pastry. There are no hot dishes at all.
The rooms in the hotel are very dark, making it impossible to read. The bathroom is uncomfortable for adults, as the bath is very narrow and it is difficult to stand and turn.
The hotel has a very good location, just between the high rocks and the river. This adds to the charm of this place. Also, the hotel restaurant can pleasantly surprise you with tasty food and very welcoming service.