눉We booked the room 3 weeks ago and I saw there are still plenty of rooms at that time.
When we arrived this hotel, it was 2pm. We left our baggage and the reception told us our room will be ready around 4pm. So we went to saint Michel and returned hotel at 5pm. We got our key, but on the grand floor with no view.
We arrived hotel so early only for getting a room with view but the reception still give those to other guests who arrived later than us. I am definitely not blaming other guests but can not forgive reception, because it was not fair. And when we tried to negociate with her( reception), she said 'most of our customers book their room 3 months ago'. Really? So what I saw on this website was ghost? And she didn't want to help at all except giving us a ' I don't want to solve this for you just get used to it' face.
And the room was also terrible. The curtained can't be closed and the light on balcony can't be turn off, we couldn't get sleep all night. They served an emepty tank of shower&hair gel. And a expresso machine with no water tank.
Chairs and table on balcony were extremly dirty. Nobody can sit on that without 1 hour cleaning, by yourself of course.
The restaurant was also a disappointment. Average food but overpriced. The lamb was not even warm.
Nothing good except the location, but there are a lot of hotels are very near from this I don't know what to call it place but doing much more better work.
눇Location was great. Nothing else.