This hotel uses its 4 star rating to over charge for not so great facilities. I will take the problems in turn:
- It was raining a lot when we arrived, so rather than go into the nearby Saint Paul de Vence, we decided to check out the Spa at the hotel. We had to book ahead even just to use to basic facilities, and we couldn't book a massage. The spa facilities consist of a swimming pool which is heated so it feels like a bath (in fairness, quite nice), a tea 'room' which is essentially a cupboard in the corner of the swimming pool room with tea in thermos flasks, and a 'relaxation room' which consists of lounge chairs that look at a stone wall. Normally there is also a sauna, but it wasn't working when we were there. They knocked 5 euros off the price for this (so it was 20 instead of 25) but we still paid 20 per person euros for what was basically a warm pool. Given that the spa is a big part of what they advertise at the hotel, we were very much disappointed.
- The room was fairly basic and the decor tired. What most bothered us was the fact that there was no bracket the hang the shower head on, which made having a half decent shower and washing hair pretty difficult.
- The restaurant was over priced and mediocre. As a vegetarian the options were extremely limited. The maître d suggested I ask for the salad without the tuna, but it still came with anchovies. My husband ordered a glass of red wine with dinner, and it was only just drinkable.
I really don't see how this hotel deserved the 4 star rating. My advice: do not stay here.
The staff were nice and helpful, even driving the car around to our villa for us. Unfortunately, that is where the positive feedback ends.