The room safe that was provided was completely inadequate. It was not bolted to the cabinet and so small that anyone could have taken it easily out of the hotel room. It had no working batteries and even when I got the receptionist to give me new ones, the locking procedure did not work. When at last I took the entir safe to the receptionist with new charged batteries installed, he did not know the instructions and , had to read them, and had mixed success: one time it locked and one time it did not. It never worked for me and my spouse and even if it had locked anyone could have taken it easily from the room. It had no digital display for the user selected code. . Hotel safe in lobby was offered, , but that is inconvenient and not why we got a room with a safe at time of booking. I then had to carry my valuables with me at all times, which was annoying. The airco unit was defectiv and slow. It never got the room to a reasonable cooling level of 72F. The remote control did not work. The unit control did not work either. The hotel might offer another room, but in the end it is clear that it's management cannot handle such important details before they assign a room. Other hotels we stayed in in Arles and Nice in the same price range got all these details right. The staircase was dangerous because of a combination of narrow spiral treads and no railing in places. It does not matter that there is also a a tiny working elevator, since this stair issue could have been taken care of a long time ago. I would not go back.