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Property Highlights

Free WiFi

Places of Interest:

Cours Mirabeau (0.1 miles)
Show map Hôtel des Augustins

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Newest reviews for Hôtel des Augustins

  • Belinda
      United Kingdom
    August 13, 2014

    Location was superb and the first impression of the hotel was good

    rooms very sparse and air conditioning not upto the task

    6.7

  • Anonymous
      United Kingdom
    June 26, 2014

    Bedroom in quiet situation Excellent air conditioning system.

    7.9

  • Anonymous
      United States of America
    June 25, 2014

    the location was perfect for our travels in the area. some of the old features of the hotel were nice to see.

    we thought the hotel was not very clean in regards to our room and hallways.

    7.1

  • Marcia
      Thailand
    June 20, 2014

    everything

    nothing

    9.6

  • Jenny
      South Africa
    June 18, 2014

    We were enchanted with the architectural evidence of the convent past, that used to occupy these rooms. The position to the old town was suberb. Close to all the sights and restaurants, and yet quiet.

    A shower curtain or glass shower divide in the bath, would have made a huge difference if one generally wants to have a shower in a old bath

    7.5

  • Huaxing
      United Kingdom
    June 8, 2014

    Staff,facility

    Too experience

    8.8

  • Carolyn
      United States of America
    June 5, 2014

    LOCATION. It's really what you're paying for. It's also a lovely lobby with atmosphere and nice people, and my room 209 was quiet.

    Room 209 has a bizarre window arrangement and was also very hard to open. It took 3 days to repair a lamp. Hard bed. There may be better rooms.

    7.9

  • Anonymous
      United Kingdom
    May 27, 2014

    The entrance hall was lovely, I liked the old fashioned bathroom.

    Our room - 108 - had a view of the kitchen door and the air conditioning machinery and was airless and hot even on cool nights. We asked to change but this request was discourteously refused. We were not given the control for the air conditioner in the room and slept very badly. The chief hotel clerk is very bad tempered.

    6.3

  • Marcos
      Brazil
    May 22, 2014

    Very nice staff at the reception, great location, wifi worked out fine. Charming old abbey.

    It's a very good 3-star hotel. Nothing to complain about.

    9.2

  • Josh
      Netherlands
    May 18, 2014

    Beautiful and unique lobby, great location

    Rooms and hotel are a bit tired, when compared for comparable money elsewhere

    7.5

  • Johanna
      Australia
    May 18, 2014

    Cleanliness and comfort of room

    6.3

  • Susan
      Australia
    May 15, 2014

    Fabulous lobby and restaurant in atmospheric old convent - beautifully decorated -great ambience

    9.2

  • Peter
      United Kingdom
    May 13, 2014

    The staff were very helpful. The breakfast was worth staying in for - a good variety in pleasant surroundings. The parking, in the new and vast underground carpark at the west end of the Cour Mirabeau, is very reasonable and only a short walk to the hotel.

    The street was noisy during the night - sounded like local tramps getting virulent. Since we had to keep the window open for some cooling air, this was unavoidable. It was only on departure that we noticed the air-conditioning unit above the door. Also, the bars of soap - weeny, in a box clearly meant for something bigger - gave the impression of cheeseparing.

    7.5

  • Anonymous
      France
    May 13, 2014

    Friendly, helpful staff. The terrace was a real bonus. Excellent location. Newspapers available. We will stay here again.

    A handyman would be a good idea. A few screws missing on doors here and there and the air conditioning dripped all night. Weak wi-fi reception. These are not good enough reasons to not choose this hotel!

    8.8

  • John
      United States of America
    April 26, 2014

    everything was good

    nothing to call out.

    8.8

  • Joan
      United States of America
    April 21, 2014

    Lovely room. Fine location.

    8.8

  • Lucy
      United Kingdom
    April 12, 2014

    Terrific location Helpful staff Good wifi

    No shower only bath. Annoyed that this was not made clear on booking. No in room safe

    7.1

  • John
      Ireland
    April 9, 2014

    Location and comfort

    breakfast a bit meagre for price

    9.2

  • Christopher
      France
    March 22, 2014

    The Location

    No Bar and building works in progress

    5.4

  • Anonymous
      France
    February 27, 2014

    I have stayed here before and like it. But it would not be fair to do a proper rating now as they were in the middle of some renovations

    7.5

  • Catherine
      Australia
    January 24, 2014

    Location was excellent and some receptionists were very friendly and very helpful.

    The rooms are quite small. We would have appreciated tea/coffee facilities in the room. The spare pillows didn't have covers and we had to request another toilet roll.

    6.7

  • Phyllis
      Australia
    January 24, 2014

    Location was excellent. Staff very friendly and helpful. Good value breakfast.

    The rooms were a little old and run-down. The bed was not very comfortable.

    7.1

  • Philip
      France
    January 17, 2014

    Great location, wonderful historic building, excellent staff, very comfortable room, big bathroom, a very good choice in Aix

    9.2

  • Oksana
      Spain
    January 10, 2014

    Location, cleanliness, charming historical interior

    WiFi did not work on the 3rd floor, despite written confirmation on the website and reservation form that it works all around the hotel. That was quite a shocker, as we were looking particularly for the hotel with WiFi. We would have selected another hotel, had we known about this problem before

    7.9

  • Anonymous
      United States of America
    December 13, 2013

    Location very central, room was ok.

    Breakfast (at extra cost) was not very good.

    6.7

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