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Hôtel des Augustins
3 Rue De La Masse, 13100 Aix-en-Provence – Show map
Excellent location – rated 9.5/10! (score from 165 reviews)
Rated by guests after their stay at Hôtel des Augustins.
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6 Reasons to Choose Hôtel des Augustins
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107 properties in Aix-en-Provence
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165 verified reviews
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Hôtel des Augustins's staff speak: Italian, French, Spanish, English
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Food & Drink
Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Baggage Storage, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hôtel des Augustins accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the property does not accept checks.
Based on 165 reviews
Show reviews from:
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Location was superb and the first impression of the hotel was good
rooms very sparse and air conditioning not upto the task
Bedroom in quiet situation Excellent air conditioning system.
the location was perfect for our travels in the area. some of the old features of the hotel were nice to see.
we thought the hotel was not very clean in regards to our room and hallways.
We were enchanted with the architectural evidence of the convent past, that used to occupy these rooms. The position to the old town was suberb. Close to all the sights and restaurants, and yet quiet.
A shower curtain or glass shower divide in the bath, would have made a huge difference if one generally wants to have a shower in a old bath
LOCATION. It's really what you're paying for. It's also a lovely lobby with atmosphere and nice people, and my room 209 was quiet.
Room 209 has a bizarre window arrangement and was also very hard to open. It took 3 days to repair a lamp. Hard bed. There may be better rooms.
The entrance hall was lovely, I liked the old fashioned bathroom.
Our room - 108 - had a view of the kitchen door and the air conditioning machinery and was airless and hot even on cool nights. We asked to change but this request was discourteously refused. We were not given the control for the air conditioner in the room and slept very badly. The chief hotel clerk is very bad tempered.
Very nice staff at the reception, great location, wifi worked out fine. Charming old abbey.
It's a very good 3-star hotel. Nothing to complain about.
Beautiful and unique lobby, great location
Rooms and hotel are a bit tired, when compared for comparable money elsewhere
Cleanliness and comfort of room
Fabulous lobby and restaurant in atmospheric old convent - beautifully decorated -great ambience
The staff were very helpful. The breakfast was worth staying in for - a good variety in pleasant surroundings. The parking, in the new and vast underground carpark at the west end of the Cour Mirabeau, is very reasonable and only a short walk to the hotel.
The street was noisy during the night - sounded like local tramps getting virulent. Since we had to keep the window open for some cooling air, this was unavoidable. It was only on departure that we noticed the air-conditioning unit above the door. Also, the bars of soap - weeny, in a box clearly meant for something bigger - gave the impression of cheeseparing.
Friendly, helpful staff. The terrace was a real bonus. Excellent location. Newspapers available. We will stay here again.
A handyman would be a good idea. A few screws missing on doors here and there and the air conditioning dripped all night. Weak wi-fi reception. These are not good enough reasons to not choose this hotel!
everything was good
nothing to call out.
Lovely room. Fine location.
Terrific location Helpful staff Good wifi
No shower only bath. Annoyed that this was not made clear on booking. No in room safe
Location and comfort
breakfast a bit meagre for price
No Bar and building works in progress
I have stayed here before and like it. But it would not be fair to do a proper rating now as they were in the middle of some renovations
Location was excellent and some receptionists were very friendly and very helpful.
The rooms are quite small. We would have appreciated tea/coffee facilities in the room. The spare pillows didn't have covers and we had to request another toilet roll.
Location was excellent. Staff very friendly and helpful. Good value breakfast.
The rooms were a little old and run-down. The bed was not very comfortable.
Great location, wonderful historic building, excellent staff, very comfortable room, big bathroom, a very good choice in Aix
Location, cleanliness, charming historical interior
WiFi did not work on the 3rd floor, despite written confirmation on the website and reservation form that it works all around the hotel. That was quite a shocker, as we were looking particularly for the hotel with WiFi. We would have selected another hotel, had we known about this problem before
Location very central, room was ok.
Breakfast (at extra cost) was not very good.
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