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Property Highlights

Free WiFi

Places of Interest:

The "Petite France" (0.2 miles)
Show map Best Western Hôtel de l'Europe

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Newest reviews for Best Western Hôtel de l'Europe

  • Caroline
      United Kingdom
    August 23, 2014

    Location and appearance

    7.9

  • James
      United Kingdom
    August 21, 2014

    The location is excellent and the room was well air conditioned, staff were very helpful and attentive.

    Very small room, not much of a bar and no evening eating facilities.

    7.9

  • Julie
      United Kingdom
    August 21, 2014

    Excellent central location. Air con.

    Small room, but huge bathroom. breakfast very expensive so we ate just around the corner in an excellent bakery for a fraction of the price.

    8.3

  • Anne
      Switzerland
    August 20, 2014

    Terrific location and the extremely helpful staff.

    9.6

  • Anonymous
      New Zealand
    August 7, 2014

    THE STAFF WERE VERY FRIENDLY, EFFICIENT AND HELPFUL..

    The bathroom had recently been renovated and was visuallying attractive. The shower over the bath was short on design in that the anti-slip feature on the new bath was ineffective. The pump soap was well placed for a bath but useless for a shower. Too low and when used in a shower the soap gets washed away before you can use it The bath surface is very slippery which is well evident by the the shower holder which was hanging loose on the wall as was the soap pump both of which had previously been held for safety reasons.

    8.3

  • Peter
      Ireland
    August 7, 2014

    Great location and very nice staff. Great building with nicely restored features.

    Room was very small.

    8.3

  • Anonymous
      United States of America
    August 6, 2014

    Location

    8.8

  • Jean-marie
      Belgium
    August 6, 2014

    We liked the breakfast in a modern, pleasant breakfast-room. Good tastes, for mouth and eyes, delicious "Kougelhof" (although a bit scarce). Hotel situation really great. Garage terrible but no problem as free valet service available.

    Staff could have been a little more helpful (and pleasant!) regarding the internet connection in our room.

    6.3

  • William
      Germany
    August 5, 2014

    Cathedral illumination was great!!!

    All was good.

    8.8

  • Frans
      Netherlands
    August 4, 2014

    locatie en vriendelijkheid van het personeel.

    kamer was aan de kleine kant.

    7.5

  • Merve
      Qatar
    August 4, 2014

    Friendly and helpfull staff Wifi Location just near to Little France Hygiene Carpark and an other carpark within the same street

    Location at night is not reachable by car, the roads are closed with automatic barriers. Room is small but feasible. Breakfast with limited selections.

    7.9

  • Tatiana
      Russia
    August 4, 2014

    The hotel occupies a beautiful old building on a pedestrian street in the heart of the old town. 10 minutes' walk to the cathedral and 2 minutes to Little France and the covered bridges. The staff are very friendly and considerate. We had a beautiful view from our room on the top floor. A/c worked perfectly so we could enjoy a peaceful night although the room faced a touristy street.

    There is only one chair in the room and the furniture can't be moved, which makes it difficult to have a snack or a drink together.

    8.8

  • Tina
      United Kingdom
    July 28, 2014

    Location handy for all the sites and handy for train station. Quiet location, even with a street room. Good breakfast choice, fresh and plentiful. Plenty of options to eat near by, within very short walking distance.

    8.8

  • Marc
      Austria
    July 27, 2014

    Was upgraded and room was excellent and large. breakfast was included in cost and was adequate, location was in centre of town and could walk to all attractions and although parking cost 16 euro it was good to have a onsite car park.

    Nothing

    10

  • Anonymous
      United Kingdom
    July 27, 2014

    Location Staff Rooms were large and clean

    Had to move rooms as although we had requested two singles, we were given a small double Breakfast was limited .... .......but neither of those things matter when the staff are as kind and helpful as this, and I suspect the fault might like with bookings.com on the room front.

    9.6

  • Angela
      Australia
    July 22, 2014

    helpful and friendly staff fabulously comfortable beds

    9.2

  • Federico
      Germany
    July 22, 2014

    The employees were very kind with us. Location is perfect. Very good Breakfast. Very clean room.

    9.6

  • Michael
      Belgium
    July 22, 2014

    Location and staff

    Very small room

    8.3

  • Robert
      United Kingdom
    July 20, 2014

    Good for city

    Needs better cleaners!

    7.1

  • Jason
      United Kingdom
    June 25, 2014

    Great staff, good location and the free ticket to the transport system for the day you arrive is a nice touch. Also received a voucher for a discount off the ferry tour around Strasbourg and very good recommendations for dining out. Staff were extremely warm and welcoming and even assisted me in getting out of the car park,which was a very challenging affair

    None to speak of

    7.5

  • Malcolm
      Australia
    June 12, 2014

    The staff were just magnificent, concierge Marc, a true professional who made our stay absolutely trouble free.

    Nothing!

    9.6

  • David
      United States of America
    June 3, 2014

    Staff was very rude.

    2.5

  • Kelsey
      United States of America
    May 28, 2014

    The location is fantastic! Very close to Petit France and the cathedral. The staff were very nice as well.

    8.3

  • Anonymous
      Switzerland
    May 22, 2014

    staff was extremely helpful

    rooms are tiny

    8.3

  • Claire
      Belgium
    May 13, 2014

    Staff were friendly and helpful, central location was good.

    Room was very small. The bathroom in particular was tiny- in order to sit on the toilet I had to have the shower door open. Shower was not particularly clean. The main problem was that my room overlooked a busy street and was extremely noisy all night, despite being on the 3rd floor. I was there for two nights and slept very badly both nights.

    5

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