Hotel Excelsior  

The room was very clean.cleaning every day. The crew is kindly and smiling,trying to please you.

The hotel is 200-250 meters from bus station.For ski vacation,walking with ski boots 250 meters,twice a day,it's too far.so I carried the boots to and from the lift. Next time I defently rent a car,if I want to stay in this hotel.

Easy parking, nice mountain view from the breakfast room

On arrival, I was unable to get checked in until a visiting postman went in search of some staff. Breakfast was greatly improved at the weekend, bigger range of pastries, hot pain au chocolat etc. The patio area had a couple of tables, some dusty plastic chairs, and the swimming pool was green. Not very inviting in hot weather.

The location is very inconvenient. It says Chamonix but it's way out of the way. Once the train stops running, you will have to spend a good 30 euro cab to get back. Also after mid-night there is no cab whatsoever and the hotel front desk is closed too so there is no one to contact. The receptionist is very helpful but it's challenging to understand her English at times, especially on the phone. Hence you can't really get the help when you really need it. I had to ask someone else on the street who speaks French to talk to her. The hotel lobby smells like gasoline with the fireplace on. Definitely NOT a place to stay if you are young and want to party in Chamonix after a day of ski.

Quaint hotel. Yummy food. Very helpful staff!

Rooms are a bit dated but goes with the character of the hotel. Restaurant is pretty good. Escargot and fois gras were one of the better choices. There is also a fondue dish but I didn't get to try it. Location is a bit far from the center with shops and cafes, but there are free buses for transportation. They do run a tad on the slow side so be ready to wait with a coffee in hand.

Perfect location for the main ski areas on Chamonix Valley. Nice warm cosy friendly and comfortable hotel with excellend restaurant.

Service and style

Still closed the restaurant

All is excellent! If you have a car, its the best choice!!

Clean room, nice place, good breakfast, reasonable price

Nothing

cheerful, multi-lingual stafff; comfortable bed; quiet room; good shower.

Good choice for breakfast, good facilities, awesome views.

a very friendly clean and charming french family hotel. excellent value and lovely ambience of simple authentic french alpine design.

would like a shower screen / curtain so can stand up to shower rather than sit in the bath

The food was great, staff in general very helpful and friendly

The service in the bar was not very good. All of the staff had dinner together at 6/6.30 until approx 7.30. During this time it was difficult to get served, even though it was advertised as happy hour. We came back one day to have crepes but were told that there was nobody available to make them. The bar also ran out of bottled beer.

The second time I have used Booking.com and I will use the site again and would not hesittate to recommend the site - on both occasions, the hotels booked have been first class for service, value for money and friendliness.