Mercure Bords de Loire Saumur

The people at the front desk were very helpful and the room was comfortable.

Limited food service.

Stunning location; bedrooms appear to have been made smaller since our last visit, at least on the Loire side. Pity the restaurant, occupying a prime position in the hotel, does only breakfast.

Our bedroom (river side) was too small; other prine space seemed to be being used for commercial/business purposes

Great view of the Chateaux if you book the right room. Staff very helpfull, breakfast is expensive but comprehensive and reflects the going rate for hotels of this type in the area.

No Restaurant, have stayed in this hotel before and the the Accor site indicated that it still had a restaurant. This is a shame as the view from the dining room must be the best in town. There are some Bar's & Cafe's a short walk accross the bridge in town.

View from our room was overlooking the river and the chateau, it was lovely. The bed was clean and comfy and the room big enough. There were enough surfaces to put all our things, something I'm always greatful for and the tea and coffee is a big plus especially when you havea baby waking you up through then night like we did. Great location. Friendly staff. We didn't eat breakfast there so I can't comment!

Other than the bed sheets the maid service was not at all impressive. The cups were cleaned and put back but the tea and coffee was not replenished. We used the complimentary soap and left it by the sink to wash our hands (we had our 2 mth old baby with us) the maid removed it and did not leave us another, common sense please! We used a plastic beaker to hold our toothbrushes and the maid removed them from the beaker and left them lying on the shelf, putting the beaker away. The sign on the mirror said if you want your towel replacing put it on the floor otherwise leave it where it is to re-use. We did this and it still got replaced, not that we minded except I thought the hotel was trying to save on water... ? Milk in room horrid...

View from room across river to Saumur Chateau-both day and night

Where it was situated was excellent for our trip this time, the food was good and there were resturants over the bridge to give a walk in the evening.

If you were to use the main car park in the summer there may be a worry about security. Although there is limited secure parking if you book early enough.

Le cadre en general et la douche dans la salle d'eau, beaucoup plus hygiénique que la baignoire. Le wc séparé serait un plus. Les produits de toilette sont en nombre un peu limité.

Belle vue sur la Loire, sur Saumur et son château.

La chambre n'était pas prête. La propreté des couloirs et ascenseur pourrait être améliorée.

Quartier calme. Ne pas hesiter à demander une chambre avec vue sur Loire (calme et superbe vue sur la Loire et le château). Accès rapide au centre ville à pied.

Accès depuis la rue uniquement avec des marches; pas de plan incliné pour monter les valises (à roulettes).Beau buffet pour le petit-déjeuner mais 14 eur est un peu excessif.

Vriendelijk en behulpzaam personeel.

Het is jammer dat er geen restaurant is in het hotel

le petit dejeuner au bord de la loire, la propreté,la faible distance par rapport au centre ville

accueil sans sourrire, obligation de descendre au petit déjeuner par l'escalier car les femmes de ménage bloquent l'ascenceur,

Buena situación respecto a la ciudad y cómodo.La habitación que daba al Loira no podía estar mejor situada (la pedimos así)

No encontré ningun punto Internet para consultar.