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Newest reviews for Lorda Appart'hotel

  • Janet
      United Kingdom
    August 16, 2014

    Dogs were allowed. The staff were co-operative and let us have dinner in our apartment.

    The surrounds were awful. The lovely park opposite was literally covered in rubbish - half empty food wrapping, empty bottles, vomit, and the river banks were full of rubbish as well. The gypsey encampment probably didn't help either.


  • Anonymous
    August 6, 2014

    Plenty of public parking next to the hotel.

    Beds were horrible, did wake up with plenty of muscle pain every day! Kitchen did not have the best design. For example, a trash can was provided in the kitchen. Do not look under the sink (kind of a standard) for it as kitchenware is placed there. However the kitchen serves its purpose.


  • Mark
      United Kingdom
    August 2, 2014

    The room was well appointed, the beds were very comfortable. It was quiet, we didn't hear any other guests.There was a lovely view of the hill and the Gave in front of the hotel. The zircon worked well and made the room comfortable.


  • Anonymous
      United Kingdom
    July 28, 2014

    Spacious, modern, well-equipped appartment with balcony and river view.

    Limited meal choice in restaurant. Lack of utensils in kitchen.


  • Rajendra
    July 27, 2014

    Good view of hills and staff were helpful.

    They charged our credit card two days before our arrival, when the cancellation policy was (room can be cancelled or modified one day before the date of arrival).They didn't give us our room bill when i asked them they said they will mail it to me because it is there hotel policy.Lot of group booking in the hotel so lot of noise.


  • Anonymous
      United Kingdom
    July 25, 2014

    Free parking right opposite the hotel. The kitchenette was very handy but take a mug with you as you only get ridiculously small coffee cups!

    No wifi access for our whole stay.


  • Anonymous
    July 24, 2014

    We had the 65 m2 suite. The large size and separate bedroom for the children made our stay very easy. The kitchenette was small but had everything needed for basic cooking, and the staff were friendly.

    The sofa bed for the parents was not that comfortable, and the wifi was slow.


  • Anonymous
      United Kingdom
    July 22, 2014

    Helpful, friendly staff. Perfect location. Clean, modern rooms.

    Poor breakfast choice. Very poor wifi (often the case in France, Spain, Greece, Italy etc).


  • Anonymous
      United Kingdom
    July 10, 2014

    Location is excellent. situatedaway from the centre of lourdes give you chance to relax and refresh fir the next day.

    They need to have bigger TV sets, especially if you book a suite. They need to provided an iron/ ironing board in each room.


  • Anonymous
    June 25, 2014

    Good location, peaceful yet close to the main points of interest Spacious studio apartment Good a/c Good deal on breakfast and dinner Fair price

    Hotel needs renovation or better maintenance


  • Jennie
    June 24, 2014

    Upon arrival one of our rooms was upgraded to a suite in order to keep our family close together. The staff was very helpful and friendly. Our rooms had a lovely view of the mountains and overlooked the river. The hotel was a short and picturesque 10 minute walk to the grotto. The kitchenette was well stocked and allowed us to keep special foods on stock for a family member with special dietary needs.

    Remember to bring dish soap, a sponge and tea towel for use with the kitchenette, otherwise you will need to purchase them at a local supermarche.


  • Robert
    June 21, 2014

    We enjoyed our stay, it is a nice hotel, good food, good people, I would stay here again.

    Small ants in room, I di not report it, burnt out light overhead in bathroom again I did not complain. Beyond the control of the hotel was the gypsies in the park across the street who took over the park, begging, going to the washroom in public.


  • Pascal
    June 10, 2014

    The Staff...The Location.... Hotel cleanliness...all excellent.


  • Kathleen
      United States of America
    June 6, 2014

    Nice apartment in great location. Don't miss it.


  • Bernadette
    June 1, 2014

    The whole experience was delightful. The staff were extremely accommodating and made us feel very welcome before, as soon as we arrived and throughout our stay. The location was great because it was close enough to be able to walk to the Grotte but far enough away to get away from the crowds. The walk to the Grotte and the Petite Train was easy. The breakfast was typically European and value for money. We ate at the restaurant for dinner one evening - a very tasty Menu Formule 3-course meal for a very affordable price. The receptionist was happy to open the bar for us at the end of our day even though no one else was around. We would definitely stay in this location again.

    The flooring on Level 5 (top level) was a little creaky, but that is a minor issue. We were more concerned about how it affected the level below us. Even though it was not an issue for us, be aware that free parking was on the surrounding street or in the car park across the road. There is no private car park.


  • Gary
      United Kingdom
    May 31, 2014

    Rooms were spacious, facilities good

    The Wifi did not reach into room, had to go into hallway to activate.


  • Svetlana
    May 29, 2014

    The Wi Fi was good :) There were hair drier in the bathroom.

    The reception - very unfriendly, they refused to give us additional blankets, there were no soup in one of the room - after 5 reminders the soup came on the second day. For 3 days there were no cleaning in the room, the bin trash were not cleaned, just towers were changed. It is 15 min. walking distance from the Sanctuary. I do not recommend this hotel. Bad experience.


  • Boutros
    May 28, 2014

    it`s a good choice as 3 stars hotel. staff are friendly.rooms are spacious. breakfast is good enough.


  • Henricus
    May 26, 2014

    Beautiful clean big spacious room. Great location and excellent price:)

    Very quiet so minimal staff in restaurant


  • Janet
    May 25, 2014

    the staff are excellent everyone of them. They helped as much as they could - even more than perhaps they could. I would stay there again due to excellent staff.

    Originally the room we were given was far to small for someone staying a number of days - no place even to hang a jacket. Room was not cleaned well. Kitchen had no utensils supplied so what was the sue of having the kitchen?


  • Anonymous
    May 20, 2014

    The apartments were big, modern & clean!!!

    The breakfast was terrible :( Wifi was not so good...


  • Pat
      United Kingdom
    April 22, 2014

    the room/hotel and staff were nice enough, specially if you like modern. nice ambience, large sofa and comfy beds' clean enough but, see pros.

    could have been a bit cleaner saw a bit of old bread just under the sofa,and the floor wasn't proper vac'd, not much of a prob, but we stay in apart hotels a lot in France and go well equiped this was actually the most expensive i've booked with the worst kitchen equipment. No bin, no tin opener, wooden spoon, amongst other no's the fridge was tiny and heated up the whole kitchen area but froze the food. only a frying pan and a LARGE stock pan ??? the said frying pan looked brand new which was a bonus but bore out my theory that they don't actually want you to cook there. asked house keeping for a tin opener but was told no they don't have them in the rooms and that i'd have to go to reception for them to go to the kitchen to open my tin, ridiculous. No wifi either (in our room 310 anyway) the double lamps had only one bulb working in each.Just two little sachets of shower gel stuff, nothing else, not a biggy but it all just felt like a penny pinching exercise and not a four star, so yeah we were dissappointed on our Easter weekend. Sorry Lorda but you could try harder in that area.


  • Mary
    April 20, 2014

    The location and facilities were excelent, clean, comfortable, lovely views from our windows will come again, thanks to all,,


  • Junya
    April 15, 2014

    Free parking


  • John
    April 13, 2014

    Good value and clean



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