Hotel Louvre Rivoli

the staff were very pleasant and helpful . we had a problem with the hand basin leaking and this was rectified during the evening whilst we were out . this is a very comfortable small hotel with a great location

We were extremely impressed with the service we received at reception. The gentleman at reception from Monday to Friday (don't know his name) was very helpful and informative. He was always friendly and we found all the information he gave to us very helpful during our stay as it was our first time in France. We would certainly recommend this hotel to friends and family travelling to France.

Localization!

Superb location, just yards from Chatelet Metro station with its 5 Metro and 3 RER lines (one stop to Gare du Nord and Eurostar.) Notre Dame, the Marais and the Left Bank all within an easy 15min walk. Our room certainly wasn't huge, but the staff were helpful and we are already planning to return.

great location good facilities

I would like a hook on the wall for overhead shower head

Exceptional location and modern.

There is no shower !!!!!!!! The bath only is not convenient at all.

Receptionists were very friendly, our room was compact but charming and hotel is very central. Could walk to most places and also handy for Metro to everywhere else.

Helpful staff, modern rooms

That the hotel was so close to an excellent bakery. The day staff were excellent.

We paid for internet and could not access it. It will be free later in the month in your room, but that won't help us. Also, one night the hotel smelled like B.O.It was the night clerk.

The hotel was centrally located.

The surrounding area left a lot to be desired. The streets in the immediate vicinity were so smelly (urine everywhere) it was hard not to gag. The dash between hotel exit and metro was most unpleasant. A tramp was waiting at the hotel entrance, propped up against the building ready to greet us most of the time. On entering our room, the bed cover featured a large stain (some form of human excrement), On removing the cover, we were presented with several smaller stains. Suddenly the urge to rest after a long trip had passed. The size of the 'Superior' bedroom was also less than adequate, anytime here was spent shuffling between bed and cupboard. When asked if we could see a standard double room (we could not believe a room could be any smaller than ours), the receptionist suddenly lost all English. We suspected that we were given a standard double not a superior room as booked - after all who is going to moderate this on a regular basis?

Location, price, helpful staff except for one person. Hotel was clean and met all our needs. Maid service was outstanding.

The female desk person was arrogant and not helpful. The two male staff were the extreme opposite. No one told us the room had air-conditioning. We had one hot day that we could have used it.

The hotel was in a good area with easy access to the tourist area and the metro

The room did not sleep 4 adults which is what I requested. There was a double bed and a twin as well as a round chair from the 1970's which I ended up sleeping in so that three adults were not crammed into the double bed.