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Hôtel Lyon Metropole & Spa
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When would you like to stay at the Hôtel Lyon Metropole & Spa?
Top
Based on
156
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Marica
Family with older children
London,
United Kingdom
December 9, 2009
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The spa and the restaurant |
9.5 |
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Anton
Solo traveller
Moscow,
Russian Federation
November 7, 2009
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Wonderfull outdoor pool with jacuzzi |
10 |
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Lindsey
Family with young children
prevessin,
France
October 27, 2009
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Very nice staff and excellent spa facilities No restaurants within walking distance so obliged to eat at hotel.. Bb should be a bookable option |
10 |
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Ahmad
Young couple
SAFAT,
Kuwait
October 19, 2009
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Staff was very friendly and helpful. Location is very good, only few minutes by bus(just outside the hotel) to the center and old Lyon. |
9.5 |
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Cynog
Mature couple
Bow-Street,
United Kingdom
September 21, 2009
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The external swimming pool. 1. Lack of tea/coffee making facilities in room 2. Provision of only one armchair in double room 3. Extortionate price of breakfast 4. High price of wine |
9.5 |
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Anonymous
Mature couple
France
September 4, 2009
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Calmness The breakfast romm was inconveniant and it would more appropriate to have a breakfast overviewing the poolside instead! |
9 |
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Vahan
Family with older children
Yerevan,
Armenia
August 29, 2009
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Very nice hotel with an impressive pool and spa with an astonishing jacuzzi.The personell is kind and helpfull.Lyon is a charming city. |
7 |
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Yogini
Family with older children
Epalinges,
Switzerland
August 26, 2009
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Good reception staff, good fitness room I found that the size and no of facilities were good but the maintenance was slack, the pool and spa area as well as the bathrooms have not been renovated and the spa bathrooms, inside pool, outside jacuzzi were dirty. It corresponds more to a three star than a four star hotel. |
5 |
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Mina
Mature couple
Colchester,
United Kingdom
August 23, 2009
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unfortunately because my hand was broken i was not able to use the spa facilities!!!staff were quite helpeful |
9.5 |
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Low
Young couple
Shanghai,
China
August 11, 2009
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I remember the staff Sophie and Brice, very good service, especially Sophie, ever willing to listen and assist. She really made our stay at ease and comfortable. The staff speaks English. Every staff is excellent. Keep it up. I strongly recommend this hotel in Lyon. Was a little upset that we stayed 2 nights only s their massage hours were mostly taken up. My wife wanted a massage but there was only half an hour slot. Not enough. |
9 |
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Anonymous
Mature couple
Australia
June 4, 2009
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The reception staff were extremely pleasant and helpful in organizing a restaurant booking and transport. The restaurant/brasserie was appalling -- a medium rare oiece of beef arrived cooked to three times dead. The chef should have trouble finding a job. Breakfast was poor, it took them more than 15 minutes to produce extra scrambled eggs. As to the room, there is no paper bin in the room. If you want to throw away anything, you need to go into the bathroom and use the tiny bin there! |
4 |
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John
Solo traveller
Dübendorf,
Switzerland
April 25, 2009
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Excellent reception staff, hotel staff all competent and friendly, good food (for a conference), good facilites No rooms for smokers - but reception did give me a room with a balcony. No tea/coffee making facilities in rooms |
8 |
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Stewart
Mature couple
Welwyn,
United Kingdom
January 4, 2009
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Staff were very helpfull In the rooms no Tea or Coffee making equipment and no mini bar and the location out of Lyon center is not ideal. |
6 |
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Graham
Mature couple
Mont Albert,
Australia
December 11, 2008
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The pool area. No tea & coffee making in the room. |
7 |
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Aphrodite
Solo traveller
Panepistimiopolis, Ilisia, Athens,
Greece
December 1, 2008
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The Spa I did not like the food at the restaurant and the fact that the hotel room did not have basic things like: cotton buds, hair conditioner, coffee machine, mini bar. For everything you had to call the reception or the bar/restaurant. I found this situation totally frustrating for a hotel at this price. |
8 |
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Anonymous
Group
Switzerland
December 1, 2008
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Shower separated from toilet, very handy in the morning if you share a room. Breakfast not included, old building not renewed, slow checkout procedure (huge queue waiting for, with booked taxis waiting outside with the timer started...) |
6 |
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Anonymous
Solo traveller
Cyprus
November 30, 2008
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Far away from downtown and far away from the congress area. |
7 |
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Silvia
Mature couple
wien,
Austria
December 2, 2009
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die nähe zum lokal von paul bocuse das wc war so klein dass man nur durch die halb offen türe hineinschlüpfen konnte um die türe schließen zu können, |
6.5 |
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Alexandre
Young couple
chalon sur saone,
France
November 30, 2009
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Les réceptionnistes ont été très sympathiques et très à l'écoute de nos doléances. Nous avions réservé 2 nuits pour profiter du centre ville et du SPA. Or, le SPA était fermé pour vidange annuelle et le centre ville était bien à 5 min (comme noté sur la plaquette), mais à condition de reprendre sa voiture. Je pense que sans le SPA, cet hotel ne mérite pas ses 4 étoiles (qualité de la chambre médiocre, fenêtre donnant sue la rue très mal isolée) |
6 |
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Anonymous
Solo traveller
France
November 30, 2009
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Accueil du personnel, ni trop réverencieux, ni trop décontracté. Les installations aquatiques (piscine & jacuzzi) de détente fermées. Au restaurant, le plat (pavé de thon au sésame) pas frais et avec une odeur douteuse facturé. |
7 |
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Philippe
Mature couple
vichy,
France
November 28, 2009
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calme un tres grand confort dans les chambre et super petit dejeuner en chambre |
9.5 |
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Anonymous
Group
Belgium
November 18, 2009
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La gentillesse du personnel et la qualité des lits |
9.5 |
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Gerda
Solo traveller
Overijse,
Belgium
November 12, 2009
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De vriendelijkheid van het personeel, en de spa accommodatie |
8.5 |
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Astrid
Young couple
Nice,
France
November 10, 2009
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L'accès au SPA jusqu'à 21h30, les prix abordables proposés par le restaurant de l'hôtel, le confort de la chambre. Le petit-déjeuner à 18 €. |
9.5 |
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J.n.h.
Mature couple
Opheusden,
Netherlands
November 2, 2009
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Hotel is goed gelegen, iets buiten de stad. Er is voldoende gratis parkeerruimte. Ontbijt is prijzig maar wel heel goed. Zwembad etc. zeer goed. Mooi ruim hotel. De maaltijden in het restaurant zijn op zich goed maar er moet meer aandacht aan besteed worden. Gerechten waren niet op de juiste temparatuur. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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