We arrived with heavy bags for one week and were told there was no one to help us, so we had to lift our own bags to the room.
The staff give you a " can't be bothered on arrival"
It looks as if they do not employ you unless you are a heavy smoker. The largest ashtray is outside the main entrance, the staff walk outside the door and throw their fag ends into the gravel.
When you sit on the terrace in the morning for a coffee, they think it is quite normal for the chef and the bar men to come and stand on the terrace in a group smoking.
The main lobby gets cleaned at around 9.30am in the morning so the seating area cannot be used until around 10am.
We qued a couple of times behind staff whilst they took there coffee from the machine at breakfast.
You would think we were asking from something from outer space at breakfast, " hot milk" they eventually managed it.
The hotel was generally grubby.
On 2 occasions they switched the heating off in the restaurant midweek as there were so few people.
In general they could not really care less.
Then when I checked my bill they had over charged me for a dinner for 2, they removed it from the bill.
The young waiters tried there best having had little or no training. The location is fantastic with the hotel lying straight on the slope. The lobby had a trendy decor quite modern and warm with an open fire.