Hotel Inn Design Resto Novo Alençon  

Great room, nice breakfast, good value, helpful staff, quiet.

There is an unresolved mix up over the bill

Convenience, good price, tea/coffee in room, restaurant excellent, good breakfast.

Rooms could be a little bigger, but for a travel stop over they were more than adequat.

Super place food and people great stay, looking forward to return

Excellent friendly staff.Good reasonably priced menu.Very comfortable beds.

The very friendly and helpful English-speaking receptionist. Comfortable bed with good facilities, the bedroom and shower room, although small, are very well equipped. We ate in the restaurant (empty apart from us!), this has a nice ambience and the food was well priced and nicely cooked.

We had a bit of trouble finding the hotel, but that was probably our fault.

Not a lot, but it was fairly clean.

Staff are pushy to sell breakfast. The actual room is small and tacky, more in line with a €29 room. It is way overpriced for what you get.

It's calm - I did not hear the other people- THe manager and the other member of the team are very well, warm and polite.

Actually nothing !

We called the hotel saying that due to traffic we would arrive after check- in time and the staff nicely prepared the room for our late check-in. The room is generally very good for the price.

There were some people yelling and discussing (in french) during the night in the corridor. Extremely annoying. The isolation of the room was bad and we could hear everything, so, no sleep for a couple of hours. There is no staff during night so nobody solved the situation.

Perfect for a stopover on our journey good value and pleasant staff keep your prices and it will be our regular stopover

The staff was very helpful and the food was also very good and value for money. We would definitely stop there again

Location Price Good buffet breakfast

One of the ladies that worked there was lovely and very helpful, she spoke good English and made some food for us on the Sunday even though the restaurant was closed.

Restaurant is very good quality

Location

Bedroom and bathroom too small

Clean and tidy

Very small and cramped rooms

The hotel was modern, clean and good value for money. It had coffee- making facilities which is very unusual for France, hair-drier and toileteries. It was also a convenient stop-over on the way to the south west of France from Calais. We asked for a quiet room and we got one, no noise from any neighbours or traffic.

I didn't dislike anything but the rooms and en-suite were a little small.

Price and cleanliness

Size of room

Good staff.helpful and friendly.restaurant good value

Wash basin plug not working,left with a full sink of water.hadto change room. Only one pillow for the bed

What you would expect as a 2 star French hotel, but with very good service. Travelling with dog, is in good location for short walks!

Breakfast was only average.

Could do with a make over long overdo

Good position for overnight stays on a long journey. Clean. Value for money restaurant. Friendly.

Convenience. In house restaurant and good food.

The lobby smelt. This emanated from the lobby toilet. No secure parking for motor bikes. The hotel parking is on a busy roundabout. We stayed at this hotel on 31 August. My husband paid the amount asked with cash before being presented with the actual bill. The bill showed we had 2 of the menu etape at 15 euro each. We actually had the express menu and had been overcharged by 12 euro. My husband asked for a refund and was told that it was not possible then but we would be sent a refund cheque. We arrived home from our holiday on 21 September and have received no refund. (not that it would be much use anyway as we do not use euros and the bank would no doubt charge to convert it.)

very friendly,good food.very clean.

Modern, and compact.

Only that the hairdryer being attached to the bathroom wall, was very difficult to use. I felt I had to be somewhat a contortionist to dry my hair!!

The Hotel is very well positioned for sight seeing the area. It was also nice and clean with helpfull staff.

It didn't have a bar.