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Massena
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When would you like to stay at the Massena?
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Based on
136
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Harold
Mature couple
Schenectady,
United States of America
October 31, 2009
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central location, clean comfortable bathroom No air conditioning even though weather was warm. No individual light switches only master switch. |
6.5 |
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Christopher
Young couple
Hereford,
United Kingdom
October 23, 2009
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Relaxing atmosphere |
9.5 |
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Anonymous
Solo traveller
Luxembourg
October 21, 2009
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the location and a helpful reception. The Room was tastefully made. A severe minus was the the lack of acces to wifi at my room at 6th floor...that must be approved on a 4 star hotel,,, |
7.5 |
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Tomislav
Mature couple
Zagreb,
Croatia
October 17, 2009
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Hospitality, service, quiet even if center of the city. Nice mornings when Nice wakes up. Few steps frpm beach and old town. |
8.5 |
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Selena
With friends
London,
United Kingdom
September 16, 2009
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absolutely nothing except that it was close to Galeries Lafayette. Rude staff. Awful service. Never would pass on phone messages. Hotel room was dirty & had offensive odour. Stayed there for a leisure 2 night weekend. As soon as I arrived, they moved us to another budget hotel for the first night, claiming they were overbooked. Then expected us to make our own way there the next day, wasting hours between check-out & check-in. Furthermore, overcharged as despite the Booking.com guaranteed price. Appalling staff. Hotel standards way below 2 star. |
2.5 |
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Yesim
Family with older children
Ankara,
Turkey
September 15, 2009
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It is very close -walking distance- to the shopping center and flower market. On the other hand it can be 3 stars instead of 4 because of its comfort and luxurious. Parking is no problem if you are ready to pay 30 euros per night. Rooms can be more luxury |
9 |
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Anonymous
Solo traveller
Latvia
September 11, 2009
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very central location, but very quiet at the same time |
7.5 |
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Tommy
Young couple
Brossard,
Canada
September 10, 2009
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Location is excellent, beside shopping and 5 minutes from the beach. Rooms are a little bit small compared to what we are used to in North America. |
7.5 |
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David
Mature couple
Nantwich,
United Kingdom
August 22, 2009
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Excellent location, near to old town, flower market, shops and beach but peaceful in the evening |
8.5 |
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Elvira
Young couple
SAUE VALD,
Estonia
August 18, 2009
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Good location. |
6.5 |
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Marko
Young couple
Belgrade,
Serbia
August 18, 2009
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very poor look for the 4 star hotel, old furniture, smelly blanket, old carpets... all above mentioned |
4.5 |
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Asmat
With friends
Tbilisi,
Georgia
August 11, 2009
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Location of the hotel is very good, it is close to beach, shopping area and old city; it is not noisy and staff is very friendly. The breakfast could be better, variaties of the products and dishes for the breakfast is limited, and having breakfast becomes boaring from day to day. |
7.5 |
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Tamora
With friends
Brentwood,
United Kingdom
August 3, 2009
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The staff were very accommodating. The beds were not made up on the second day, we had to make them ourselves. We had asked for a sea view and got a view over a disused courtyard of various corrigated iron roofs. |
7 |
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Alexey
Young couple
Moscow,
Russian Federation
July 27, 2009
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Really good location to Old town, Promenad de Angle and shops. We booked Superior Double but couldn't find any benefits there. Room looks like very cheap Standard room: furniture are old, room is very small, toilet is extremely small and mounted to wall as wardrobe. Staff is unfriendly. Parking is 25-30 Euro. breakfast is 20 Euro per prs. |
3 |
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Anonymous
With friends
United States of America
July 10, 2009
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Great location, interesting decor in lobby. Nice big bathrooms. First desk clerk wasn't very friendly but everyone else was nice. Surprisingly quiet for the location; I left my window open all night in July. Parking in the garage in the Massena square is cheaper than using the hotel's parking, and it's very close. We booked two "tradition" rooms with free upgrade to "privilege" rooms. I think we got the tradition rooms, as they were nothing special, though nice enough. We were on a spur-of-the-moment trip and just walked in to the hotel in the afternoon, but the room rates they quoted us were very high. We went to a nearby internet cafe and booked rooms on booking.com for 100 euros cheaper (per room). |
8 |
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Alex
Family with young children
Zandhoven,
Belgium
July 3, 2009
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The wireless internet did not work during the whole stay |
7.5 |
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Sean
With friends
Amsterdam,
Netherlands
June 18, 2009
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The housekeeping wasnt the best i.e. 2 parts of the arrangement I reserved were not in the room and they forgot to replace used items (toilet rolls etc)... |
9 |
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Marilyn
Young couple
Woodland Hills,
United States of America
June 18, 2009
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It was located close to Place Massena and all the shops etc. That was really convenient For a supposedly four star hotel, the bathroom was disgusting. There was this nasty black grime everywhere so I always had to make sure I didn't touch anything except the faucet. And it the shower was in a location that a big person would be unable to get to. We were never able to get a connection to the internet that lasted more than 1 minute!!!! So much for free internet. |
6.5 |
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Melissa
Solo traveller
Atlanta,
United States of America
June 18, 2009
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I liked very much the proximity of the hotel. I was close to many things. I also enjoyed and appreciated the late night clerk/concierge on duty (older gentleman) who was very nice, gave great advice, and was also quite accomodating. I checked in quite early at 8:30 in the morning, and while I understood that check in was officially 3 pm, no effort was made to accomodate me in a room given the fact that I was by myself and had arrived so early. In addition, the shower and sink did not drain well. |
6.5 |
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Craig
With friends
Shipley,
United Kingdom
June 11, 2009
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It was the perfect location, yards from the old town, harbour and front. Not spectacular but acceptable for a weekend away. |
7 |
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Michael
Mature couple
tucson,
United States of America
May 28, 2009
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Location |
8 |
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Jeffrey
Young couple
Vancouver,
Canada
May 16, 2009
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Great location; very clean; quality bathroom fixtures. Smaller than it looked online, but that's Europe. Air con didn't work (in April) as they turn it on in May? |
8.5 |
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John
Mature couple
FALKIRK,
United Kingdom
May 14, 2009
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Good central location. Convenient for shopping, resaurants, and seafront. Reasonably quiet , comfortable room. Breakfast was expensive. |
8.5 |
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Peter
Young couple
dublin 11,
Ireland
April 24, 2009
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staff were very helpful and friendly this is a noisey hotel,street noise is bad because of city centre location but could also hear neigbours talking never mind one guest singing elvis in his room in the middle of the night! |
8 |
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Astra
Solo traveller
JURMALA,
Latvia
April 15, 2009
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Good locality and good service. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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