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Mercure Chartres Cathedrale
3 Rue Du General Koenig, 28000 Chartres – Show map
Excellent location – rated 9.1/10! (score from 205 reviews)
Rated by guests after their stay at Mercure Chartres Cathedrale.
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6 Reasons to Choose Mercure Chartres Cathedrale
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24 properties in Chartres
Including hotels, apartments, villas and more.
205 verified reviews
We speak your language
Mercure Chartres Cathedrale's staff speak: French, Spanish, English, German
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English, German
3:00 PM - 8:00 PM
6:30 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Free! Pets are allowed. No extra charges.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Chartres Cathedrale accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Cribs are available upon request.
The Parking, Coeur de Ville is located across from the hotel.
Based on 205 reviews
Show reviews from:
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No parking on site or near No obvious drop off point Not even possible to stop at entrance Typical Mercure "plastic" establishment,like a premier but more expensive Zero ambience
location. dog friendly. cleanliness. comfortable rooms. breakfast. staff.
Room arrangement to accommodate so much in such a small space without giving a cramped feeling.
Lack of parking necessitating a long walk (on a saturday) from a space in the underground municipal car park. However your staff were very helpful explaining what had to be done.
Clean, modern, tidy, ideally located hotel with very friendly and very helpful staff.
A fairly central location convenient for the Cathedral and restaurants. There is a small off-road parking place for baggage drop-off.
Parking is not the most convenient. Without a Sat Nav I don't think we could have found how to get back to the hotel to collect our baggage!
I am amazed you have sent me this request to review the hotel which has charged me twice for one stay. We tried to vary the on line booking when we received the confirmation email and realised the date was wrong but the hotel was more interested in making a short term financial gain by refusing saying this request equated to cancellation. We will never use Mercure again as a result!
Great location, very comfortable beds, very clean. Staff were excellent.
No car park. Excellent breakfast but rather expensive.
One of the most comfortable beds ever
Fantastic location as all of the major attractions are within walking distance. My room was very clean and comfortable.
The only downside for me was that there is no restaurant or bistro for a quiet drink or meal.
Really comfortable beds and very large room in a quiet location.
No real bar or outside area.
Size of the room, modern functional, airy and clean.
The lack of a customer focus and inflexibility of staff and management in refusing to vary a reservation made through booking.com meaning we have been charged twice for one stay.
Very central location, close to cathedral. Staff friendly and helpful: offered an umbrella when it rained, recommended good restaurant! Room and bed comfortable and clean with good wifi. Handy parking at special rate.
Price of breakfast is exhorbitant so we went to a cafe. Room looked into a well, so a bit dull.
Proximity to the cathedral and restaurants.
Access to parking and dropping off bags were sub-optimal. It would have been better to have a drop-off location away from the traffic stream.
Expensive breakfast Difficult to manage bedroom temperature
Clean and comfortable. Friendly staff. Good location.
The location was excellent and the female member of staff who greeted us was delightful
The hotel does not have a car park and though I did contact the hotel, prior to our arrival, they did not inform us of the drop off point at the rear of the hotel. The safe in our room did not work and the problem was not rectified. Rather strange bathroom arrangement
Perfect location for the centre and cathedral and yet very quiet. The room was ideal with very comfortable bed, immaculate linen and towels etc. Excellent breakfast facilities.
Unfortunately when we had to leave a day early we were unable to get a refund on the unused nights stay so it turned out to be a very expensive one night stay. Unable to connect with wi-fi on either phone or lap top computer
Excellent location and very friendly and polite staff. Very good service
- The location in the centre of Chartres with good access; - The breakfast was nice, with a good selection - It cost nothing extra to have a child in an extra bed
- The wifi was quite poor in our room, though it was better in public areas
Lack of parking availability; this is critical for foreign visitors.
hotel décor lovely and everything looked fresh and new
Breakfast was not great and eating facilities generally non existent.
Staff were very helpful Breakfast very good
Partially blocked sink not sorted over my three day stay
Good location. Friendly and helpful staff.
Room was very cramped for the money and the windows did not open - no fresh air.
The staff was really helpful and friendly, the room was very clean and the breakfast was delicious. A five minute walk to the beautiful cathedral and lots of little restaurants. We could keep our luggage safe in the hotel after check-out before we left Chartres.
The wifi was not very good and I found it a little inconvenient with the water basin and shower in one room and toilet in another, but maybe we're just not used to it. There was a misunderstanding when we (in English) asked for a rather urgent gas station and were given directions to the train station...
Central location in Chartres, close to the cathedral. The staff were very helpful.
Breakfast was good but expensive at 15 Euros/person. Although the Booking.com site indicates that the hotel has a bar, when we asked the staff, they directed us to a lounge in a nearby hotel down the street. The shower head support in our room was broken.
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