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Recently booked in Avignon
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Good,
Score from 116 reviews
“Great hotel in the center of everything. Excellent breakfast buffet. Very clean hotel and helpful staff. Excellent choice. I highly recommend this hotel.”
Peter,
North Brunswick
In the heart of the city, on the main square "Place de l'Horloge", 55 yards from the Popes Palace and the famous bridge, the hotel provides 89 soundproof rooms, all with air-conditioning, minibar, safe in the room, satellite TV and Pay TV. Indoor parking near the hotel Hotel Rooms: 89, Hotel Chain: Mercure. Most recent booking for this hotel was today at 00:36 from Russia.
GeneralBar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safe, Soundproof Rooms, Heating, All Spaces Non-Smoking (Public and Private), Air Conditioning ServicesRoom Service, Laundry, Dry Cleaning, Breakfast in the Room, Souvenir/Gift Shop, Fax/Photocopying
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Total Hotel Score:7.9
Based on 116 reviews Guest reviews are written by our customers after their stay at Mercure Cité des Papes. |
Score breakdown
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Score filter |
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Mikhail
Mature couple
Moscow,
Russia
October 18, 2011
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Great location just next door to Pope's Palace and very good restaurant with Michelin star. The room is ruther small, lobby and breakfast area too, especially when there are tourist groups.
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7.5 |
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Janet
Solo traveler
Boynton Beach,,
United States of America
October 15, 2011
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Location , Location! Room 302 was hughe. It had a couch and round center table ,desk and plenty of storage. Bathroon was clean. Room Service was delivered promptly as well as our taxi when ordered. We had reserved a standard room but upgraded when we arrived. Our room overlooked the square, cafes and artists. Worn carpeting and furnishing. Hard floors, no padding. Bedspread,couch tired and worn.
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6.3 |
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Robert
Solo traveler
Santa Monica,
United States of America
September 30, 2011
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The location is terrific, within 50 steps of the Pope's Palace and adjacent to the Place de l'Horoge. In addition, the rooms are air- conditioned, which can be a plus with the warmer weather in Provence. The hotel offers a full course breakfast, which is very convenient. The hotel staff tries to be extremely helpful. Yohann, on the front desk, made my visit especially easy. Sometimes the climate control system could wail like a banshee. Hot water for showers can be in short-supply during high shower periods. Beware of the cost of the full course breakfast, which was not advertised on any documents that I came across.
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9.6 |
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Ron
Mature couple
Burien,
United States of America
September 27, 2011
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Excellent friendly, helpful staff. The air conditioner was inadequate, even in late September. Chairs in the room had tattered upholstery.
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7.9 |
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Peter
Mature couple
North Brunswick,
United States of America
September 24, 2011
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Great hotel in the center of everything. Excellent breakfast buffet. Very clean hotel and helpful staff. Excellent choice. I highly recommend this hotel. Parking was a short distance away but in a safe underground location. You really don't need a car here. Everything is within walking distance and other towns are a quick train ride away.
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10 |
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Peinan
Mature couple
Taipei,
Taiwan
September 8, 2011
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It is at a great location exploring the city. Staff are friendly and especially, Stephanie was very helpful. We had a great stay.
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7.9 |
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Mary
Solo traveler
Maidenhead,
United Kingdom
September 6, 2011
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Excellent location right in the centre of the mediaeval city. Decor very tired.
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6.7 |
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Leslie
Solo traveler
Fountain Valley,
United States of America
August 29, 2011
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Friendly staff, decent sized room, nice view of the city - bed and pillows were not too great, nor was the quality of the towels. Based on that the price was too high. All else was great . The location was the best, and the hotels restaurant was great. When it came time for check out and a cab to be called, there was a lack of concern for my departure time by the attending staff- When the cab was 15 minutes late, the attitude of the staff was oh well - and I was told they had done their job by calling - Not so customer service oriented I felt -
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7.9 |
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Gary
Mature couple
KILLARA, NSW,
Australia
June 19, 2011
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The location right on the central square and 50 metres from the Palace of the Popes was fantastic and we had a great (and large, well appointed) room. The staff were helpful and free internet was very good. All in all one of the best hotels we stayed at, it is three stars but better than many four star hotels. Very few negatives on this one so a general comment (relevant to most hotels in Europe) why not include skim milk with breakfast?
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9.6 |
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Svetlana
Solo traveler
moscow,
Russia
June 10, 2011
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I arrived to hotel at 1pm. The lady on reception was not polite. Around 30 mins she could not find my reservation, after I was waiting room around 40 mins .But chek in at this hotel at 12pm. Bad at all
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4.6 |
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Joaquin
Mature couple
Atlanta,
United States of America
June 6, 2011
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Location is excellent. Good value. Bedrooms were very comfortable.
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7.9 |
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David
Mature couple
Exeter,
United Kingdom
May 24, 2011
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Very convenient position to visit sites of ancient Avignon and enjoy local restaurants. Staff were efficient and courteous. Air conditioning was not very effectiver in hot (26 degree) conditions. Room was quite cramped although bathroom was spacious.
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7.5 |
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Nicolae
Mature couple
Polling,
Germany
May 23, 2011
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It is really excellent located in the center of the old town. Good restaurants near by The rooms are a bit tired in the old wing; finding the hotel by car is a nightmare; no parking (you should park the car some 300 m away-which in fact it is not a problem- but also have to carry the luggage over the medieval stone pavement of the main square)
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7.1 |
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Audrey
Group of friends
Minneaplis,
United States of America
May 21, 2011
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The room was charming and the location wonderful. The staff, however, were outstanding. My highest praise for the flexible, sensitive, friendly, and responsive staff. I especially think the desk clerk, Johann, was terrific as he went out of his way numerous times to help us. The others, however, were wonderful as well. We got great advice and information from the staff, directions, assistance with little things and even great croissants and cafe au lait at a good price. I was unhappy that the hotel did not give us the reserved twin bed non-smoking room we had reserved. The staff were very gracious though and, I suspect, gave us an upgraded room on a smoking floor but we did not smell smoke or find the room filmed with smoke pollution, so it worked out.
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10 |
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Ross
Mature couple
Seaforth,
Australia
May 8, 2011
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The standard of accommodation was very good for the star grading of the hotel. Staff were very friendly and readily offered assistance. Location is perfect - right on the Place de l'Horloge, next to the Palace and restaurants, shops.
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9.2 |
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George
Mature couple
Tarpon Springs,
United States of America
May 5, 2011
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Location near historical sites. Helpful staff and a plethora of area restaurants. More towels!!!
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8.8 |
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Amornrat
Family with older children
bangkok,
Thailand
April 26, 2011
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The staff was really polite and helpful.
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10 |
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Yoshinori
Group of friends
Clermont-Ferrand,
France
April 16, 2011
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Kind staff, very close to the palais des Papes.
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9.6 |
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Yasuo
Mature couple
Duesseldorf,
Germany
May 20, 2012
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法王庁宮殿のほぼ隣に位置し、市内散策や食事に大変便利なホテルでした。駐車場利用も便利です。
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7.5 |
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Joseph
Solo traveler
Chesny,
France
May 13, 2012
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Pas de mauvaises surprises avec le groupe accord toujours parfait
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8.8 |
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Alexandra
Solo traveler
BORDEAUX,
France
May 1, 2012
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Personnel agréable Le w.c de ma chambre n'avait pas été nettoyé. La climatisation ne fonctionnait pas et il faisait tres chaud dans ma chambre. Hôtel vieillissant qui ne mérite pas ses 4 étoiles.
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5.4 |
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Giuseppe
Mature couple
Milano,
Italy
May 1, 2012
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Le camere sono piccole e spoglie anche se pulite
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7.5 |
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Roberto
Mature couple
Milano,
Italy
April 26, 2012
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Il personale è veramente molto cordiale. L'arredamento del bagno è un po' troppo semplice.
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8.3 |
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Daniel
Mature couple
Lautrec,
France
March 14, 2012
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Petit déjeuner cher
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8.3 |
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Dmitry
Solo traveler
Vilassar de Mar,
Spain
February 1, 2012
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Отличное месторасположение. Реальные 3 звезды. По французским меркам достаточно просторный номер..
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8.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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