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1 Rue Jean Vilar, 84000 Avignon, France – Show map
Excellent location – rated 9.5/10! (score from 431 reviews)
Rated by guests after their stay at Mercure Cité des Papes.
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118 properties in Avignon
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431 verified reviews
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Mercure Cité des Papes's staff speaks: Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 7 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
12:00 PM - 8:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 431 reviews
Value for money
Show reviews from:
Set in the heart of the Provence region, the hotel is ideally situated in a quiet district, near the Bridge of Avignon and the Pope’s Palace.
Score from 332 reviews Very good
Avignon Grand Hôtel is ideally located just outside the city’s Middle Age walls. It is a 15-minute walk from Palais des Papes and offers a small rooftop pool.
Score from 740 reviews Very good
This hotel is set in a 19th-century building overlooking the picturesque Place de L'Horloge, in the center of Avignon. It offers stylish rooms with free Wi-Fi access.
Score from 497 reviews Very good
In the heart of historic quarter Avignon, the Central Hotel has comfortable guest rooms with free Wi-Fi internet access.
Score from 1010 reviews Very good
The friendly and helpful staff had made my stay the best ever in France. highly recommended to all visitors to Avignon
Cannot think of any
The location is great. The staff was welcoming and the room clean and functional with comfortable cozy feeling. Nice picture on the headboard gives the room a little more personality than many similar hotels.
Lift was a bit noisy. That was not really a problem as we did not hear it from the room.
Location, as close as possible to main square and Palais des Papes, and a very short walk to main tourist attractions and restaurants.
Ask the staff for parking directions, as it can be tricky to spot the first time. Actually it is the municipality underground parking at Palais des Papes, just meters (and a stairs flight, no lift) from hotel's main door. Bathroom not recommended to oversize people. The advertised parking discount for hotel guests did not work.
Staff is super helpful and friendly and location is excellent. Breakfast is good and food at The Brasserie is quite tasty. I highly recommend this hotel.
There is nothing not to like.
Great location. Easy place to get to and from the palace.
our room smelled like someone had smoked in it!! The Internet kept dropping out and you had to re sign up each time you closed the browser. Other than that, which were minor things, our stay was good.
Everything was excellent; location, facility, staff.
The evening meal that we took in the hotel restaurant could have been better.
The hotel was lovely. The staff were fantastic,the two desk managers were so very helpful and polite. I spent my birthay in Avignon and even the hotel staff gave me a present. I would recommend this hotel to anyone it is fantastic. My wife and I will be back..
There is nothing to dislike.
The location...could not be closer to the Palace. The staff were very helpful. Price was reasonable. Lots of eating possibilities nearby.
driving to hotel directly and then the parking using TomTom was somewhat tortuous.... if we had been told to drive directly into the the nearby car park and then walk to the hotel with out luggage, it would have saved a bit hassle.
The location is idéal for touring the Palais des Papes & other touristes' interests
One of the staff wanted to charge continental breakfast as the same price as buffet breakfast! She was a bit snob.
location room service
Staff here were incredibly helpful Parking costs were reasonable
A very loud fire alarm went off while we were there. No fire, just lots of noise and time to get it turned off
Location Friendliness of staff well appointed room
It's at a strategic location. A lot of restaurants around.
No bad comment.
We enjoyed being right in the middle of things in Avignon Centre. This property practically abuts the papal palace and is only a couple of short blocks from major shopping. Breakfast included eggs, bacon and sausage as well as the usual continental selection. Highly recommended.
The room was a little small, as was the elevator. Parking was under the papal palace and required a walk with luggage to get to the hotel across the plaza.
For example ,telephone in our room was dead when we arrived the first day,we asked the front desk to repaire ,but there was no action taken till we check out.
Great location but just a little bit tricky for parking. However when you found the way it is so amazing... The location is just next to palace de pape, wonderful for our short stay and we enjoyed it very much!
Good location right next to Palais des Papes and main square. Excellent breakfast buffet - particularly good selection of cheese and pastries. Quick and friendly checkin and out.
We were given the choice of a front or rear facing room, and asked for whichever was quietest. We were given a room at the rear, with a view of the Palace - which would have been great but for the binmen arriving at 4.30 on two of the three mornings we were there. Irritating wifi, which required a fresh login every time it wasn't used for more than a few minutes.
We only stayed one night, so it is very difficult to give a balanced opinion. Our room was very small, but the position was great to visit the old city the bridge and Palais des Papes which was all we had time for. The staff were most helpful and advised us on where to eat and how we should use our limited time.
As we did not have time to unpack it was difficult to find space on the floor to open our suitcases as the room was very small, but no doubt there were better rooms and as our stay was so short it is difficult to give a balanced opinion. The staff were very kind and helpful.
Helpful staff, great location for central Avignon. Room was nicely decorated, very clean and comfortable, good value for money shame we only had one night’s stay.
Nothing to note
We were warmly welcomed, location was superb and nearby facilities good.
Our room faced street and was a little noisy due to renovation of nearby property.
if driving , you need to know how to access the hotel
Bed was too hard
we could see the side of Pope's palace from our room. Very close to all destinations in Avignon. Convenient business hotel but not luxury.
Ideal location easy car park to drive to in the centre
Expensive breakfast cheaper to eat out
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