Royal Emeraude - MGallery Collection  

My room at the Royal Emeraude was small but perfectly formed. Nice design furniture, a comfortable bed and a very clean bathroom. I should have spent my entire stay there. The staff were also very polite and helpful.

Can't speak for all the other rooms, but in mine, you had to hold the shower head in your hand if you wanted to an all over shower. It was a very contemporary bathroom with modern features, so not sure why they didn't add a little holder for the shower head... very odd! Breakfast was not included and cost something like €19 or there about. In my view, every hotel in the world should include tea or coffee and a croissant/pastry in the price of the room. If anyone requires more then they can charge whatever they want.

The best front desk staff of any hotel we have ever stayed in.

The hotel had been recently tastefully refurbished in themes and was very nice indeed. The hotel was very clean and comfortable and all of the staff, including the cleaners, who you don't always see, were very friendly and helpful particulary the chap on reception (I don't remember his name)

The bathroom was nice. The quality of the linen was good. Bed was comfortable.

The room was small, with small windows, decorated in dark colours and with inadequate lighting. The view from the window was a very large corrugated tin roof. For the price I was expecting a far superior room and a more luxurious hotel. The service at breakfast was poor - it took over half an hour to get 2 poached eggs, which came as boiled eggs. On top of the exorbitant price for the room they had the cheek to charge for wifi access.

The hotel staff was very helpfull; the room was very clean; the hotel didn't offer dinner other lunch but this wasn't necessary because you could choose lots of restaurants at the town of Dinard; good garage for the car; ...

Helpful staff and excellent location

The shower room was excellent.

Excellent location in Montmarte, bars/restaurants 2 minute walk away.Public parking within 500 meters at 21 euros a day very acceptable. Room was recently renovated with decent finishing and was small but good.

Staff was not very helpful/interested (Parisien school of customer services) . Tried ordering a Taxi but gave up in the end. Lobby of hotel is old and tired (whereas rooms are fine). It was very hot in the Easter weekend but airco did not work. Hotel Staff told us the airconditioning was only switched on in summer (!!). Not a 4 star hotel and not great value for money.

Un service indigne de l'hotellerie francaise, pretentieux, hautain et suffisant! A eviter a tout prix! A noter aucun service de restauration n'est propose, et la restauration en chambre est interdite... Et tout manquement a l'ordre vous vaudra harcelement de la part du personnel (par exemple frapper a votre porte ou telephoner sans interruption sur le telephone de votre chambre a 22h, alors meme que vous essayez d'endormir votre enfant). Et comme si cela ne suffisait pas, le patron del'hotel n'hesitera pas a vous menacer d'appeler la gendarmerie si vous refusez de deguster votre plateau de fruit de mer en dehors de la chambre (!!!). Rocambolesque, mais vrai! Sans equivoque ma plus mauvaise experience d'hotel!

Je voyage dans le monde entier (Nations Unies). j'ai rarement observé une aussi belle homogénéité dans l'équipe concernant la qualité et convivialité de l'accueil et des services: réception, bar, voiturier.

Vue sur mer symbolique et sans intérêt compte tenu de l'imposant immeuble en face.

La situation géographique

Il n'y a pas de restaurant..........

La décoration générale. La chambre bien qu'elle fût très petite pour la catégorie dite de luxe (250€ la nuit). Le hammam, bien qu'il ne soit accessible que de 16 à 20 heures, et l'espace détente.

La vue dite "Océan" est une gentille arnaque - le dit océan on l'entrevoit avec des jumelles..Le petit déjeuner, d'un prix exorbitant, était tout juste digne d'un hôtel 2 étoiles (jus d'orange Granini en bouteille!, Charcuterie & fromage très tristes ...) et je suis large.

la qualité du personnelstyle de la chambre