Mercure Lyon Grand Saxe Lafayette

hotel was nice, a bit dated but clean and the staff were friendly and helpful.

no iron in room, no safe in room.

It was very relaxing, and the staff very friendly.

the bed room was very nice but the shower curtain needed changing[ it appeared very worn and grubby] considering the rest of the hotels decor.

location xcellent

no face clo

Off-beat, original art; large-sized rooms and bed; comfortable; beautiful and friendly late-night bar for socializing, relaxing, enjoying your vacation.

Would be better if the sauna/jacuzzi were open at least a half hour later. After a winter day sight-seeing, it would be nice to have the option of warming up and relaxing in the healthclub area (that's why I booked the hotel in the first place) but I arrived a few minutes too late in the evening, and it was locked.

Good location, nice restaurant.

In the gym, both bike and stepper are broken, only the rowing machine works.

Bed and large size of room

Internet connection was unbearably slow (pages would time out trying to display) and considering the price (15E/24 hrs) rather a disappointment. When mentioned upon check out, clerk did not offer any rebate and just said that lots of people were using it - I was using it at 1AM! Also open bottles were left in minibar

everything: atmosphere, conforrt, courtesy of staff, room, bathroom, etc..

Location, bed comfort and room facility. Also free internet in the lobby. Breakfast was fine although food was not replaced as it was used.

The hotel had totally wrong information about our booking. Firstly they only had one night booked when I had confirmation for two. The first room we were shown had a double bed instead of a king bed as requested. The second room was a smoking room although I had distinctly requested non smoking. The third room was ok. All of this made for a waste of time and an unpleasant beginning.

Je cherché un hotel près du théâtre de la Tête d'Or, celui là est très proche. La chambre était assez grande et bien chauffée, c'est le seul point positif, malheureusement...

J'ai détesté tout le reste: personnel peu aimable à l'arrivée comme au départ. On essaie de nous faire payer un supplément deuxième personne au moment du départ, alors que la chambre double (avec petit déjeuner inclus) a été réservée et payée pour deux personnes. La salle de bain a une décoration totalement démodée. Papier peint à motifs, d'un beige douteux, sur les murs de la salle de bain. Ecran de télé ridiculement petit. Aucune documentation sur la ville de Lyon dans la chambre. Et le pire, petit déjeuner minable, non réapprovisionné. Je suis arrivé plus d'une heure avant l'horaire de fin et il n'y avait quasiment plus rien. Trois pauvres mini viennoiseries dans le fond d'un panier... Pour ce prix il doit y avoir mieux à Lyon.

La sua posizione.

Poca disponibilità del personale, e nessuno che dica una parola di Italiano.

da rysskix ne lubyat

Bonne situation dans Lyon, personnel attentif, très bonne insonorisation des chambres qui sont grandes (lit double big big size plus canapé)

Payer la wifi dans la chambre, les salles de bain sont un peu vieillotes et les chambres correctes pourraient être reloockées.