Mercure Paris Gare De Lyon    

Localização adequada perto de duas estações de trem e de uma estação de Metrô.

Reservamos 4 quartos mas na chegada ao hotel apensa 3 quartos estavam disponíveis. Um dos membros do grupo teve que ser acomodado em outro hotel da mesma rede.

Localização é excelente! Ao lado da Gare de Lyon.

Café da manhã com poucas opções, o staf sempre deixa acabar alguma comida e os pratos e talheres. Quarto muito pequeno, o que é típico de Paris.

Da localização e do conforto do quarto PRIVILEGE

Da trepidação provocada pelos comboios da Gare de Lyon

A melhor localização para quem precisa usar a Gare de Lyon. Ou a rede de RER ou o Metro.

A indiferença do staff.

Localizacao ao lado de uma estacao de trem e de metro. Bons restaurantes a poucos passos do hotel.

pouco espaco nos quartos para acomodacao de malas de viagem.

Bom Cafe da Manha. Localizacao: Anexo a estacao gare de lyon (10 minutos de metro ate o arco do triunfo).

Localização excelente. Recepcionistas atendem muito bem. Quarto amplo e bem limpo.

Só havia um armário minúsculo no quarto. Água do chuveiro esfria e esquenta expontaneamente o tempo todo durante o banho.

Um excelente hotel, ótimas instalações, serviço muito bom. E localizado numa região com muitos restaurantes, cafés etc. e principalmente ao lado da estação de trens e metrô, o que facilita muito.

Localização ótima para locomoção. Funcional

Tratamento dos funcionários da recepção.

Custo benficio bom, e localizaçao tambem

Um unico computador de uso comum, para todos os hospedes.

A localização é perfeita, bem ao lado da Gare de Lyon.

A internet era péssima, muito fraca!

The location of the hotel is next to the station.

I like the fact that they had free drinks in the room which they replenished daily. The hotel room was small but clean and good design. The location though in a very busy place but very accessible especially with Taxis always available.

I was very surprised when I was asked to pay 300 Euros as security deposit although my booking had been paid for in advance. Even five star hotels at Champs Elysees charged me only 100 Euros security deposit for my full stay. Secondly I was shocked that the staff were totally inexperienced in using the credit card machine and I ended up being charged 3 times on my card. The other very disappointing thing was that they had no restaurants in the hotel to eat at or even to order room service. The buffet breakfast was very limited and not value for money at all. Lastly on the day I checked out one of the staff put all my luggage in a taxi and kept it waiting, while he took 40minutes to figure out how to reimburse me the pre-authorized amount from my credit card!! he said the taxi will not charge me for waiting, and I was shocked when I sat in the taxi as it had already run upto 30 Euros on the meter, and I ended up paying 75 Euros for a ride to the airport!! I have had the worst, most unprofessional experience at this hotel even though I like the location and the rooms but the service is totally unsatisfactory! Will not be staying at this hotel again!!

It's location beside Gare d Lyon excellent

None

very good

Location & price

room comfort and free drinks in fridge. real clean room and bathroom. good tv. very helpful staff

restaurant closes too early

The room and facilities in the room were very good especially the Nespresso machine and the WiFi worked efficiently unlike other hotels we have stayed in. The staff were excellent and very welcoming and most efficient.

The facilities on the Mezzanine need a "facelift" to add light and make it more open and friendly as a space.

It wa quiet and comfortable.. The room was a bit hot and I found resetting didn't do much good. Breakfast was expensive

Would have preferred a walk in shower rather than one over the bath

Location right next to the station.

Cheap bed.

Locality to transport systems Restaurants Convenience to river/bridges Helpful and considerate staff Good security for left luggage

Some room service was missed although my card was late..

Location, service, staff, breakfast was all good.

Hotel was beside a beautiful station and restaurant. Front desk staff were excellent and very helpful. Bar staff were also very friendly and pleasant. Foyer is impressive.

Housekeeping staff made up room while we were in it despite the fact that we were getting ready to go out. They didn't wait. Breakfast staff were not the best. Whilst cleaning tables one guy sent a knife flying in the direction of my husband just missing him. They were noisy and rough cleaning and resetting the tables. There was a lack of hot water for tea and on the last day no black tea was available. As an Irish person tea every bit as important to me as coffee to the French. Not enough crusty bread available on the last day. Also I almost got burned by a member of staff who poured some hot milk into a glass for me. 5/10 for this area only.

We were travelling by tgv so it was a great location for as it was next to the station. We asked for a recommendation for dinner and were given the European across the road which was excellent.

Nothing to dislike but not exceptionalGood

Good location, nice modern rooms, friendly staff.