Mercure Paris Terminus Nord  

I have stayed at this hotel several times in the past under different managements at a much lower price. As the rooms had been refurbished I was wiling to pay the price quoted when I booked. Our room had been refurbished but was very small and the bathroom was in a poor state. At a lower price I would have been satisfied but for the amount charged on this visit I am dissatisfied and will not be staying there again.

Location is exactly in front of the Saint-Michel metro station. Room has been refurbished.

Staff are not friendly. Was charged for breakfast, which I did not have. The extra charge when asked was said to be for vat, but vat was already included. I didn't mind the extra charge until the receptionist raised his voice & got irritated when my Master-card did not work, then I asked to recheck the invoice and luckily I had some cash and paid for what was given by Booking.com. Given the hotel above average price, Wi-fi is not free. I was given a one-hour free access upon request later-on for a single device. Aisles to the rooms are very narrow and need to spend sometime to find the lifts.

The location was good and I also liked the food. The rooms are clean and I will certainly be back for another two days. I always choose Mercure Terminus Nordic because it is good for me and it is something I can afford.

It was convenient for the station. The room I had was quiet and I had an undisturbed night before having to leave early in the morning to catch Eurostar. I have stayed in this hotel before and as I was pleased with the hotel for those reasons on that occasion, I booked it again and was not disappointed.

We wanted to be by the main train station, we were coming from Amsterdam. It was steps from the train station. Great restaurants around and the hop on bus stop was right by our hotel!!!!

Nothing

good location and good value for money, staff were very helpful

The location - arrived at Gare du Nord. Location for next days meetings.

Cost of internet - these days should be free. Also it didn't work - I could receive emails, but not send them. So a waste of money. Internet access is a key selection criteria for me with choosing a hotel. Hotel location, rooms and special price were good. Only because of the internet expereince, I would not recommend it

I find this hotel very confortable and clean. The staff is very polite and kind .His localization is very good since it is very near the Gare du Nord station where you can go to everywhere you want in Paris. I'm really very good impressed with the quality and it are very cheap for what you get.

Very friendly staff

The staff was very responsive & courteous. Breakfast was a great value & they even had scrambled eggs & sausages which you can rarely find in France. It is also a great location, about 40 steps to Metro line 4, which opens you up to the whole city in about 15 minutes.

The hallways were dirty & in need of a paint job & the carpets were filthy. I usually like to do yoga & stretching in the morning on the floor when I travel & they looked so bad I did them in my bed. Otherwise the rooms were clean & modern>

The breakfast is good, the staff is warm

People at reception are not friendly. They do not care at all about service, customer or anything, it is a pity for such important's Hotel Chain, coz actually we are expecting a bit better for a Mercure I just felt as if i was staying at Formule 1, I do not think that is fair.....

The bed and cleaning was ok. Location perfect for me.

I was completely dissapointed with the bathroom condition, it was in very poor condition. Lavabo, bain, toilet and ceiling , all broken and not hot water. Also the walls broken, never ever in my life I have seen somthing similar even in the most modest hotels or hostals... the price of the internet access for one hour is 7 euros. excesive!