Mercure Paris Roissy Charles-De-Gaulle

Staff very cooperative and efficient

Nothing. Will stay in this hotel again.

The facilities are close to the airport with free airport transport. Also, the restaurant serves good French food a la carte and I like French food.. Choise is much better than open buffets which I hate. The hotel is located near an area where one can walk and enjoy fresh air, not airport/plane air. There is a park close by the hotel in a small town.which is very nice to explore.

Friendly staff, good restaurant hours for early/late arrivals & departures. Very clean and presentable.

well . this is second time I stayed at this hotel and service was good except staff who work at th restaurant and bar when they serve food, they were so rude to their guests

Nice room. Decent restaurant.

Rather far on the bus from the terminals at the airport. To get to Terminal 1, you need to take the airport shuttle to the tgv Train Station and then take the cdgval train to Terminal 1. The hotel shuttle stops everywhere but Terminal 1.

King Size bed was very comfortable, great handy location to CDG Air-port, nice location in the village, walk to restaurants & shops.

The air-port shuttle which was supposedly to run every half hour was never on time & information confusing from staff & driver. On return to CDG we were dropped off at Terminal 3 & told to get the shuttle train from there to Terminal 1

The hotel was very clean and comfortable. The staff were very hospitable and friendly and made our short stay very enjoyable.

Excellent quality and service for the price.

Convenient location and quiet, clean room.

The schedule of the shuttle was rather infrequent.

Staff were pleasant and helpful. Very convenient for airport without aircraft noise.

Boarded shuttle to airport only to find en-route that it did not go to YTerminal 1. Advise check with recection before committing.

The standard of hotel reception on arrival and departure was exceptional .

The standard of food service both on Sunday evening / Monday morning was poor, insufficient personnel on duty and no management supervision viewed at both meal periods. Not all revenue was collected at the breakfast meal due to confusion of roles and no controls. Certainly in my experience it is not the Accor standard to serve foodstuffs in broken / chipped containers. Food quality was good.

We stayed 2 nights in August before our return to the us. This hotel was very quet, relaxing and close to the airport, after an exhausting 12 days in London and Paris. The room and bathroom were large and comfortable for 2 people. It seemed the hotel was relatively empty during our stay. The staff was very friendly and helpful.

It would have been helpful to have a gift shop where we could purchase snacks and/or sundries. Stores and other hotels were close by, however. Although we didn't use it, we had a connecting room door and it was easy to hear the occupant of that room.

The staff was courteous and the hotel was tranquil. The ambience was good and it was an hassle-free environment.

Looking at the facilities available, the tariff was on a higher side. There were no special facilities. With 100 euros per night, at least breakfast could have been included.