Dream Castle Hotel at Disneyland® Paris

The room was great for children and so was the theme and decorations. The appliances were helpful and the staff was nice. The breakfast was the best I have had at any european hotel! Convenient to Disney and better than any Disney built I have stayed at. Good price. Great views and quiet rooms. Parking was great. Best hotel in Europe I have stayed.

The pool was small and water not very warm. The prices for the children amusements were 2 Euro...way too high for maybe 1 minute ride or game. These children amusements usually only cost 50 cents. Cofee and tea should be replaced each day.

The room was comfortable and clean. The staff were friendly and keen to help. Our youngest was ill during one of the days and a waitress gave directions to the nearest pharmacy, she was extremely helpful.

The food in the restaurant was overpriced for what you actually get. There should be lower priced wines available on the restaurant wine list, the same selection as is available in the bar would be a good start, not everyone wants to spend 50 euro's on wine to have with dinner.

helpful and pleasant staff

didn't expect a 4* hotel to charge for additional tea, coffee, milk etc. from experience of other 4* (and 3*) hotels this is usually standard practice.

The Family Room was very comfortable, and the kids loved the Bunk Beds.

Staff were all very friendly and courteous

It was a shabby - towels were threadbare, grouting round the bath grubby and mouldy, paintwork chipped and tired. The hotel has hard a hard life and looks and feels tired.

Hotel was beautiful, captured the atmosphere of Disney and the rooms were beautiful and perfect for a family

Excellent facilities for the children.

It's a nice hotel, not that "dreamy" though, reasonably good but no surprises.

I don't like the deco too much really, especially the statues at the lobby - so scary.....

interior and landscapes, cuisine

The hotel was close to the Disney Parks. It had a good reception area especial for young children parents could site and relax and the children could play.

There was four in my party but only two cups in the room this is just a small thing but should be looked at by the housekeepers

The children enjoyed the bunk beds and the castle motif. They also enjoyed the buffet dining and the activities in the lobby. The shuttle to the park was convenient and on-time.

The change machine in the lobby didn't work. Just a note about the Disney park. The drinking fountains didn't work and there was no soap for hand washing in the toilet facilities.

The staff were friendly and very helpful with bus, train timetables etc.The bar manager was excellent and he made you feel right at home.The buffett breakfast was excellent with a wide range of items to suit everyone.

I did not think the rooms and fitness suite were of four star standard. I have stayed in the Hyatt Group of hotels and found them to be of higher quality. Bigger rooms, Plasma Tv's and up todate equipment in the fitness room.

The rooms, i.e., the Austrian comforts.

Few restaurant choices. Only offered a buffet, which had limited vegetarian choices and a fiixed price for 3-11 year olds even though three year olds eat much less than 11 year olds. The hotel also had a bar, which had a very limited bar menu. We ended up eating room service both nights. It's not clear why the hotel didn't offer the room service choices in the bar. We also had some discontent with the placement of the outlets in the room, but this is a common problem in European hotels.