Napoléon  

I liked everything. The staff were extremely friendly and helpful and everything worked very well.

Great Location. Very helpful staff, we arrived at 10.15pm and the receptionist arranged a cold buffet in our room because the restaraunt was closed.

The room was looking a bit 'tired', the bathroom realy needed updating.

relaxed helpful staff

The building is in need of a bit of tlc

Rooms, restaurant and bar- lounge were very nicely appointed and very fast, friendly service.

Rooms and bath very small and heat was too high.

Good location, very friendly staff, fireplace, good bed, very quiet (due to lack of guests in February perhaps)

The guest rooms in very poor shape: closets without doors, windows cracked, garbage under the bed, air conditioner stored in the room through the winter. In the hotel lobby, the flue on the fireplace wasn't venting properly and the entire first floor smelled like a campfire gone wrong. More staff than guests. Quite sad overall.

Having to go through the cortyard to get to my room.

Fabulous location. Nice room Good breakfast

Central location in the centre of an attractive area.

Generally tired and could do with a though clean up.

Staff excellent, very helpfull and friendly. Excellent resturant, very price competetive.

Air Conditioning a bit oldfashioned, vent thru window.

The location was very good - right in the centre of the town. There is a lovely courtyard garden for dining and relaxation. Rooms are slightly larger for French standards. Staff were friendly.

Definitely not value for money. Rooms and lifts are 'tired' looking, (similar to other French hotels) and the breakfast buffet was poor.This was included in the price. My room had a wardrobe with mirrored doors. One mirror was badly broken/cracked by the handle, which was potentially hazardous. Also, the main door to my room didn't close easily. When I complained, the only rooms which were offered, were sub-standard to the one I had booked. At the time of booking with 'booking.com' I was informed that I was not allowed to cancel due to the 'favourable' price of the room. Then, after the booking, I received an e-mail from the hotel informing me that I would have to pay 20 euros per night for my dog! (2012) This is unfair for the customer.Naturally, I complained ,but the only explanation/answer given, was that it was their policy. Free parking is difficult to find.

staff were mostly rude, the room was hot and the airconditioning was very noisy, the water from the tap burned our hands and there were no warnings

Personnel très aimable & tres bonne Situation géographique de l'hotel. Lit confortable Staff very friendly and hotel very well situated in town center. Beds confortable.

Nous avons reserve 5 chambres pour 2 nuits. Chambres vétustes et mal insonorisées (voisins, ascenseur...). Petit déjeuner vraiment pas bon : viennoiseries sèches, œufs immangeables.... Et vu le prix c'est inadmissible. L’hôtel ne mérite pas 3 étoiles! Hotel a besoin d'etre refait. We booked 5 rooms for 2 nights. Rooms are old and noisy (neighbours, lift..) Breakfast inedible : dry croissants, eggs....considering the price, it's unacceptable. Shouldn't be a 3 star hotel! Hotel needs refurbishing

Central location in respect of where we were travelling to and from on a daily basis (Samois-sur-Seine)

good location almost in front of chareau. friendly staff. nice and clean rooms. perfect buffet breakfast

The buffet breakfast was good.Not much hot food choice but the selection of cold food was excellent. The room was clean and comfortable although no a/c in the room.A De-humidifer/fan was in the room which made it bearable from the +38* when we stayed. Lady at the reception during the day was super - she helped unreserverdly when we had to orgainse the return of our car after it was towed away from the Market Place the night before without us knowing about it!. She also gave us our room back at the same rate that we had booked with on booking.com after we found out that we could not get our car back until the next day!

The night reception could have given a bit more information about the hotel / surroundings when checking in. The Place d'Armes and Parks are wonderful but we not told about these until we looked on google whilst waiting for our car!

Its location in Fontainbleau

The rooms were a bit dated - polystrene tiles on the ceiling

Wonderful position for visiting Fontainebleau Chateau.

Clean, exceptional and friendly staff, centrally located in the town.

The room was a bit small and rather dark for the top floor location.

Arrival welcome. Service, location, hotel layout, breakfast. Everything!!

Location, opposite the chateau and its gardens. Bus from the railway station stops 10 meters, parking withing 50 meters. The entry hall, bar and restaurant, and especially the quiet and cool court-yard, are attractive. Staff is helpful. Breakfast (buffet style) is ok.

Small room (on the fourth floor right under the roof) with noisy airconditioner standing in the room.

The location and the ease of walking to the chateau

Bathroom needs upgrading on top floor shower poor

Excellent central position

How to write what I did'nt like without complaining. No change since last time I was there. Hotel Management should inspect showers etc. I have stayed at Napoleon many times but, each time the shower is loose and not properly attached to the wall. A good shower is very impoertant to me. This would be a low cost imprevement

Lovely location, exquisite service, very kind and polite staff, fabulous kitchen.

Noisy door-slamming and extremely impolite Chinese visitors, the same that also blew the alarms several times at the castle, completely lacking in manners and culture.

Minimum service Must be refresh and to expensive for such a poor service

Typical French Hotel in centre of Fontainbleu,walking distance of chateau.Nice courtyard good breakfast.Quite a few restaurants and bars nearby.Underground car park near-by with discount to hotel visitors