Napoleon Paris  

Central location. Comfort. Good size bed. A very nice hotel with good service in a good location.

Breakfast not included in high rate. Wifi only included in lobby. Prices for fridge items in room extortionate!! Pricelist 'hidden' at the back of the fridge. We were offered upgrade to 'junior suite' for 30 euros. Thought this was ok and accepted their offer. On checkout was told it was 30 euros per night. This should have been explicit at time of offer. Only after heated discussion and very reluctant acceptance the hotel charged 30 euros as quoted. Not a very pleasant end to the stay as made to feel somehow in the wrong. They told me 'it is normal' as per night charge, but they should not assume that this is something that the customer knows. Would not have upgraded if had been aware that it was per night charge.I Asked to see the paper I had signed as I remembered that is said 30 euros which was written on it in big writing. The desk manager pointed out in small print in brackets underneath that it was a per night charge but I still maintain that it should have been sold to me as 60 euros and not 30 euros....

The location was just great, it is less than a couple of minutes to Champs Elysees. The junior suite avenue was just fantastic, especially with the view to arch de triumph. I got a junior suite connected to a classic room, the room size was pretty small. However the junior suite was really exceptional. I’d very much recommend it.

The staff was not very professional. The only guy that was of great help is Julian in the front desk.

Hotel is incerdible! Location right near the Triumphant Arch and Champs Elysees. It's luxurious to the core! And all little things like a box of candies as a gift and a bookshlef. You can feel that the owner and top management really wanted to touch your heart and make you come back again and again. I stayed there with my boyfriend for 2 days, as a weekend in our 2-week business trip to Germany and Spain. We were planning to split up after this business trip. But this 2-day stay in Napoleon hotel in Paris changed everything. Romance was overflowing and we fell in love all over again.

We did not like the attitude of the staff a little. Slightly looking down on you and arrogant, like they are the kings of the world just because they were hired by this hotel. It's completely opposite of how staff behaves in Sofitel Munich or Radisson Hamburg (both 5-stars) and a nice bcn Events hotel in Spain. They don't make you feel welcome and at home in Napoleon. While in Spain or Germany they are very friendly and sincerely warm; in Napoleon they are extremely polite, but not sincere. Like in French Kiss George iv hotel. Excellent comparison! And some things do require rennovation in the interior. Preserving the style, but just new in age. I think administration already realized it, since they started with elevator rennovations.

The staff were very friendly and were very pleased to speak English as we were not fluent in French. Excellent, helpful and courteous staff made our stay enjoyable. Room Service and quality of food excellent.Champagne on arrival in our room was really nice.....chilled and ready.

The prices in the bar were expensive, but this is possibly standard with hotels in Paris. 15 euro for any spirit drink was a bit steep!

Nice place to satay. Great Hotel. Very convenient and charming.

The Napoleon Paris is a lovely hotel located on the Right Bank one block from the Arc de Triomphe and a block from the Champs Elysees. Buses stop a block from the hotel and the metro is on the corner. Most sites are easily accessible from this location. My accomodations were upgraded and very comfortable, had a good view of the Eiffel Tower with its twinkling lights and a terrace on which I could sit and view a part of Paris. The bathroom had a jetted shower stall as well as a jacuzzi tub which were wonderful choices after sightseeing all day and into the evenings. The staff were very professional and helpful, especially Mairie and the bellmen. They responded quickly to my requests and made my stay very enjoyable. The buffet breakfast was fairly elaborate and was worth the 26 euro comparatively speaking. I would gladly stay again when I return to Paris.

It has a good location, near shopping places.

The old style.

Beautiful hotel and the location beautiful. Reception staff was wonderful and the rooms are large and very excellent. Relly the most beautiful hotels I stayed in paris

The location was perfect, the room was perfect as well. The staff was pleasant and helpful as well.

Although the room was very clean, very well decorated and equipped with all kind of facilities it was somewhat small otherwise in overall the hotel was good if not perfect.

The staff and the facilities were top notch. Very comfortable hotel. I would repeat.

The location is excellent and overall the staff was helpful and friendly.Our room was very nice and the hotel is very clean.

The cost to use wifi in your room was to expensive. Most of the properties we stayed in while we were in Europe offered free wifi not only in the lobby but also in the room. No workout facility was an issue for us and no affiliation with any local gym. One of the elevators was under renovation while we were there. Nice that you the hotel was upgrading it just seemed like a busy time to do it.

The location is excellent. It is a few steps from Arc de Triomph and Champs Elysee. Yet it is on a quite street and away from the crowds. The Metro station is also a few steps away.

The staff of the hotel was not helpful. I did not try the restaurant at the hotel but I have not seen a patron at that restaurant during the two days we stayed there. The room smelled of fresh paint (strong oil based paint odor) and the staff would not do anything about it even after complaints.

Awesome location - totally beautiful. View of Arc de Triomphe from the hotel. Moments to walk there. Safe area. Just lovely