Napoleon Paris

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location and friendly hotel staff

construction works on the building nearby and the fact that no matter we booked superior room - we got a very small room

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The courtesy and helpfulness of the staff

The buffet breakfast was modest compared with many 4-star hotels in Europe

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Very clean and courteous staff. Location was great ...very central to all of Paris.

Bed sheets were far too crisp and comforter was rough, itchy wool. Also the room temperature was difficult to control.

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Staff was courteous and helpful. Rooms have quality inclusions and have just been renovated. Hotel was close to the Arch de Triumph, Champes Elysees, railway station and tourist buses.

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Location was excellent. Hotel room was exactly as described.

Having to pay for internet use.

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Services, facilities, accomodations and nice view of Triumph Arc, and kind and efficient staff hotel

Hotel maintenance needs improve

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Having asked for a non smoking room I was given a smoking room and the smell was overwhelming

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Very good room service and place of hotel. Very polite staff.

The view from window (internal garden) in Superior room. There was some construction and not pleasant view.

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This hotel was central the staff were pleasant and helpful the room was very comfortable

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the quality of room, friendly staff, great location.

the street noise was unbearable, especially considering the quality of the room, for a romantic one night stay being woken up in the morning so early was unacceptable.