Novotel Metz Centre  

Good hotel, good location - in the center of the city, fine breakfast (but it is additional costs), underground parking

Uncomfortable pillows

Good location , walking distance from rail station. Access to Cathedral. Good size room

Breakfast too expensive

Metz is a charming city and this hotel is well located. Our room was the new style Novotel and is great for business meetings. A functional hotel with no frills.

It was difficult to get to the main entrance. You had to use an intercom and the staff weren't that keen on opening the gate to let us get to reception.

Ease of access was the best thing about the hotel. We could visit and see pretty much everything on foot. The hotel was not new, but clean enough to meet the Novotel standard. We've stayed at Novotel Hotel in different cities and this one was perhaps the simplest one of all we've experienced so far. Breakfast was okay. Didn't have that much varieties, but satisfactory assortment of food, which filled our stomach. Receptionist was friendly and could speak good English, which was a plus for us, non-French speakers.

It's a clean and friendly place. Great location, right in the center of Metz. It's a typical 'big chain' hotel. Not very cosy but friendly. Fun X-box in the lobby to play free games.

It was a good hotel, with friendly personel

This was our first stay at a Novotel Hotel outside Canada and I must say we were very pleased with our visit to the hotel. The room was spotless and the reception was warm, friendly and very expeditious. Checking in and out was easy and staff assisted us in calling a cab to the Metz train station. I would recommend the Metz Novotel to my colleagues and friends.

I normally prefer to go out and eat in a local restaurant rather than eat in a hotel, however we were only staying one night as a lay over on our way home and we arrived later than expected so decided to eat in. So glad we did ... There was a good choice on the menu which was available in both French and English, and the food was excellent. The room was nicely appointed and was quiet. The public car park is located beneath the hotel and you get your ticket processed for 10 Euros for the overnight stay which is quite good value. We thought it was a good choice and will probably use it again.

We arrived when the light was going down, and left the next day so we didn't really get a good look around the location, but it didn't seem to be in a particulary nice part of town.

It was functional in a business class hotel type of way.

Location

Above a shopping centre, with 10 euro a day parking beneath, and right on the doorstep of the pedestrian area leading to the Cathedral. Surprisingly big room for 3 adults and windows that actually open if you don't want the air conditioning. Open air pool adjacent to bar/restaurant. No need to eat at hotel as plenty of choice nearby. Bettr than many Novotels and nice city to visit.

Room was really comfortable, you could not hear other guests in other rooms so very quite. Location was good. Gym was adequate. The gentleman on the bar at night was excellent, friendly and accommodating .

Reception staff where not well trained, one gave us the wrong directions to catch a cruise we ended up on the wrong side of the river and had to run to get the boat, not good when you are our age. I found their attitude dismissive, we also had a query on the bill, the young lady told me they change their pricing all the time, I had prepaid for my booking. Paid the difference, but would not recommend this hotel anymore