Hotel Palais Stéphanie Cannes

prijs / kwaliteit is verregaande zoek,zwembad niet in te zwemmen zo koud , sauna niet aanwezig ondanks aanbeveling dat het er wel zou zijn ,geen wellnes en dat voor 3 nachten a € 1360,- exclusief parking a €39.! per dag exclusief ontbijt a € 26/€ 34 ! p.d.slecht restaurant qua eten als uitstraling/aankleding. met deze klachten werd aan de receptie niets gedaan !!!

het hotel was onafgewerkt (om 8 uur 's morgens starten de drilboren boven en naast ons), de kamer zat vol ongedierte,de beloofde welness- en fitnessruimte waren onbestaand, het zwembad was een bouwwerf, slechts 1 eetgelegenheid recht aan de straat, een armzalig ontbijt (1 ei, 2 broodjes, 1 kop koffie) voor 36€ daar waar het rijkelijk champagneontbijt (all you can eat!) in het prestigieuze Carlton slechts 34€ kostte !

Ligt direct aan de Croisset

Het personeel was vriendelijk.

In het hotel zijn op de eerste en tweede verdiep werken bezig. Deze maken een hels lawaai. Men had ons eerst een kamer op de derde verdieping gegeven, maar dat was niet te doen. Zonder enig probleem, kregen we een kamer op de vijfde verdiep. Deze was uitstekend.

Ligging van het hotel

U had moeten melden dat het hotel volledig gerenoveerd wordt met behoorlijke overlast voor de gasten, hoewel men er veel aan deed de overlast te beperken. De vernieuwde kamer had veel opleveringsproblemen.

Clean,near beach,new

The renovated ares of the hotel were tastefully decorated. Our room was a pleasure to stay in .

The shower cabin, although of a high design standard ( in our room ) was not practically constructed The glass sliding door was heavy and did not slide with ease. The floor tile construction in the cabin was loose and wobbled while one showered, making it a rather shaky experience. It was a bit disappointing that the pool and roof terrace was under construction and hence out of use during our stay.

that the hotel was close to the event i was interested in

the interior desig of the rooms did not reflect the needs of the guest,like missing of closets with drawers,the shower did not have a stand for soap etc...

the design and the rooms are very nice and modern

i didnt like at all the fact that they charge you for the pool its a shame and the hotel is really not baby friendly

The room was great, great views from the roof, very polite hotel staff.

the extra costs for everything, eg. swimming pool, internet. according to online information the hotel should have a private beach, but unfortunatly it isnt true. too expensive breakfast in relation to the quantity and quality.

The hotel is ideally located. Our room was well decorated, clean and a pleasant place to spend time. roof top pool was ok, approx 1.8m deep with no shallow area so younger kids/none swimmers need constant hands on supervision. food was very good though a tad expensive as was the in-room mini bar.

public areas are a curious avant garde style that makes the hotel feel a little inpersonal. no kettle or iron in room and none available via room service either. refurb still in progress. private beach was handy but packed solid with sun beds - more so than any of the other private beaches. you feel very much like a sardine and senior staff running beach bar are plain arrogant. remove 1 out of 3 sun beds and it'd be a far nicer - come on guys its not all about the money! they reserve the front rows for 'others' who dont appear until mid afternoon, so again its hands on supervision if you have small kids on the beach. its the poor beach service and facilities that mean we wont stay here again which is a great shame

location

services, room problem, did not fix same day, did not change the room