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Pavillon Saint Augustin

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Newest reviews for Mercure Paris Opera Garnier

  • Arthur
      United Kingdom
    September 1, 2014

    Within easy walking distance of main attractions. So close to Gare St. Lazare, 2 RERs and several Metro lines.

    Rooms rather small.


  • Joao
    August 21, 2014

    Location is great, a few steps from Metro and train stations. Also close to Gallery Lafayette and other attractions. Staff is helpful.

    No space for extra beds. The room is really small. Can be very good for a couple traveling on budget. Small, but good.


  • Mariline
      United States of America
    August 15, 2014

    Front desk staff were very knowledgeable and very willing to provide information and help. The room was very clean and quiet. Overall very satisfied with the accommodations.

    Didn't eat breakfast at the hotel because it was very expensive. We went around the corner to a café and had great breakfast each morning for a quarter of the price we would have paid at the hotel.


  • Elaine
    August 15, 2014

    - Location was excellent - Rooms/beds were comfortable - bathroom/shower was great

    - only one elevator working - Leon at reception was rude & argumentative to us during check out about the extra breakfast charge - we had 122 euro credit that we were told was used for breakfast but they gave us breakfast vouchers for the whole week without telling us that we would be charged extra for breakfast over the amount of 122 euro instead of giving us only enough vouchers for the credit amount


  • Dennis
      United Kingdom
    August 9, 2014

    Excellent location, very close to shops, transport networks and sites. Very friendly, helpful staff.


  • Lance
      United States of America
    July 26, 2014

    The staff assisted with my check in and very understanding and helpful upon checkout. When asked for directions to a location, one gentleman gave me not only directions but what to look for to know I am in the right location.


  • Tatsuto
    July 15, 2014

    the staff are verry nice even spoke a little Japanese and the services are excelent.


  • Melissa
    July 9, 2014

    TV reception was poor, very few international channels, particularly in English


  • Tony
      Hong Kong
    July 3, 2014

    Location good, room clean & tidy even very small


  • Anonymous
      United Arab Emirates
    June 22, 2014

    very good location

    expensive considering the facilities and services very small rooms


  • Anonymous
    June 12, 2014

    They are very nice. The location is very good, near the station and alos Lafayete. The facilities are a little out of date. Rooms are small.


  • Frank
    May 6, 2014

    friendly admosphere

    slow lift (but that is just a detail)


  • Patrick
    April 25, 2014

    Really enjoyed staying here, excellent location and friendly staff.


  • Refik
    April 24, 2014

    Location, staff, cleanness


  • Susann
    April 22, 2014

    staff was friendly, good space for a 1 person room, good bed size for 1 person, quiet but central, free maGAZINES ARE A BONUS, LOVELY ENTRANCE AND COURT YARD, GREAT tv

    thin walls: woke up several times when neighbour came back late from smashing doors and loud talking breakfast was average for the prize


  • Kit
      Hong Kong
    February 18, 2014

    Good location, convenient to go everywhere.

    Hair dryer did not work on the 1st night. House keeper should check it before customer checking in.


  • Anonymous
      United Kingdom
    December 23, 2013

    The staff

    Sizes of the rooms


  • Shiane
    December 9, 2013

    Location, staff are perfect. Croissant is excellent.

    The mattress is too hard and not big enough.


  • Marin
    November 14, 2013

    Kindly stuff

    The room was not made until 16.00 h


  • Anonymous
      United Kingdom
    September 7, 2013

    Room up grade

    Cost of breakfast 18 Euros, they did offer just pasteries for 8 Euros but I wanted some fruit


  • Anonymous
    August 23, 2013

    The hotel is located close to the main attractions, about 5 minutes walk to the Opera House and Laffaet, and about 20 minutes to Champs-Élysées.

    The standard rooms are extremely small!! I have never seen such a tiny room with such a small bathroom! It is 2,5-3 sq.m! And this hotel by the way has 4 stars!


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