Mercure Paris Royal Madeleine  

Personalet

At de ikke havde modtaget min reservation fra booking.com

The location and the price.

The pillows. They were too soft.

No soaps, room is too small for the price of the hotel. 4 stars - unbelievable!!!!

The location

This is not my first time to be in Mercurre but this one I did not like it because the staffs that were working that day were not very helpful My room was not cleaned up 3pm that day in a way that I was out from the 8 am There was no much choices the breakfast I really do not recommend this hotel to any body

Cleanliness of the room, location, staff very helpful.

the room was very clean and comfortable. The location was very good and close to all the centers and attractions.

The receptionists were extremely slow and unhelpful. There was always only one person in the reception and it was obviously not enough. We couldn't checkin at the normal time and they told us that we should come back around 14 because the people in the room haven't left yet which was obviously not our problem. We have made a long trip but we couldn't rest at all. They didn't leave us any other choice than leaving the hotel and coming back later and kept on saying that they cannot do anything. The elevator was extremely small, I think a fat person wouldn't be able to fit in there. The corridors of the rooms were also extremely tight. The outdoor was always locked and you have to ring the bell to have the door open and for that you have to wait for the receptionist to arrive there or to hear the bell and open the door. I think the hotel was far from being a 4 star hotel. The rooms were good but the hotel in general had very low quality especially low service. also nobody companied us to the room, that was the first time i see such a thing in a 4 star hotel.

small room and un respect to previous booking via your site

Excellent location just a few minutes away from the Opera. We had a privelege room which was larger than a normal room, but yet was just big as a normal room anywhere outside Paris. having a minibar free of charge in the room was nice. The hotel staff was eager to help with many questions.

the lift is incredibely small and cary one person and luggage at a time.

O conforto dos quartos e a localização é excepcional.

Son emplacement entre les champs élysées et le boulevard hausmann

La chambre était très petit. Pour le même prix, nos amis avaient une plus grande chambre et une salle de bain avec baignoire (nous douche seulement), des peignoirs et des chaussons ainsi qu'un mini bar dans la chambre... Nous rien. C'est pas de bol !!!

Super locatie

banheiro ótimo quarto muito bom localização excelente