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Show map Golden Tulip Aix-Les-Bains - Hôtel le Garden

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Newest reviews for Golden Tulip Aix-Les-Bains - Hôtel le Garden

  • Richard
      United Kingdom
    August 26, 2014

    Rooms, beds, robes, pool, reception, staff.

    9.2

  • Ahmed
      United Arab Emirates
    August 17, 2014

    Housekeeping

    5.4

  • Csaba
      United Kingdom
    August 15, 2014

    Good location, Spa was excellent

    Scrambled egg at breakfast was burnt.

    9.6

  • Jean
      United States of America
    August 14, 2014

    Beautiful grounds. Comfortable and clean rooms. Easy in-and-out for exploring the city.

    While calm and serene, the hotel lacks energy. Besides the grounds (which are beautiful), the hotel is fairly generic.

    8.3

  • Patrick
      United Kingdom
    July 29, 2014

    4 star facilities city centre convenience helpfulness of staff parking onsite

    no complaints whatsoever

    10

  • Sarah
      United Kingdom
    July 14, 2014

    Staff was very friendly from room staff to restaurant and swimming pool. Rooms are pretty new and done to a great standard. Good amount of space and like the separate toilets.

    You booked that place for the swimming pool and it was closed for one of the day we had booked and we didn't know in advance.

    9.2

  • Anthony
      United Kingdom
    June 18, 2014

    Proximity to "centre ville" and Japanese Garden.

    The staff were extremely helpful and apologetic for the state of the hotel due to total disruption caused by extended building work. Would not have booked if we had realised what was going on still after the promised completion date. Chose to eat in the town centre rather than at the hotel. Will need to check, on our return to the UK, whether we have been charged too much!!

    7.1

  • Jacky
      France
    June 8, 2014

    The menu and the personnel

    - Bad smell in the room - hotel still under construction - Bed too hard

    6.7

  • Michelle
      United Kingdom
    June 7, 2014

    We were unaware that we had booked into a building site the renovations were intrusive and we were sadly disappointed especially as all entrances were very dusty , no fault of the cleaners who were obviously trying their best in a difficult situation . We feel that putting this in small print at the bottom of a booking form is very wrong and misleading it should be made bold and obvious !!! Luckily the room on the 5 th floor proved adequate and clean the staff at breakfast were curtious and breakfast was okay

    3.8

  • Kevin
      Australia
    May 31, 2014

    Location Close proximity of restaurants, bars etc Walking distance to train Easy access to Annecy

    Incomplete renovations Air conditioning

    9.6

  • Madeleine
      France
    May 27, 2014

    The room was very comfortable, very well appointed and so quiet! Didn't hear anybody or anything despite being so central.

    Obviously the hotel is not finished yet so it's not perfect but I'm sure it will be beautiful. The swimming pool is small and the jacuzzi tiny but the staff very friendly and the massage was fantastic!

    8.3

  • Daniel
      Saudi Arabia
    May 6, 2014

    The location is perfect !

    5.8

  • Anonymous
      France
    May 4, 2014

    Unfortunately the hotel is being renovated very disruptive stay, strong smell,of paint and loud drilling noise went on all afternoon . Don't think that he hotel should be open to the public at the moment.

    7.5

  • Daniel
      Saudi Arabia
    May 1, 2014

    The location and the staff ! All very helpful.

    8.3

  • Mark
      United Kingdom
    February 22, 2014

    Good pool and sauna set up. Restaurant good value for money

    9.6

  • Attal
      France
    February 16, 2014

    Literie Petit déjeuner

    Ascenseur long et en panne.

    9.2

  • Anonymous
      Switzerland
    December 27, 2013

    It was a nice relaxing hotel with a good location.

    We were given a superior room, however: - The bedsheets were torn. - We didn't have bathrobes in the room and we realised this when we went to the swimming pool and realized that we should have bathrobes in the room so that we don't need to change there. The staff gave us misleading information: we asked if the main thermal centre of the town is open and were told yes. After driving there it turned out that it is entirely closed. I would at least expect them to make a call and check this before sending us there. I also think that the breakfast is too expensive. For EUR 15/person you don't get something exceptional.

    5.8

  • Anonymous
      United Kingdom
    December 14, 2013

    Rooms & car park excellent. Staff also excellent. Location also good for the station.

    Bar area, was the breakfast room, no soft seating. Restaurant was not competitive with other restaurants near the hotel.

    9.2

  • Anonymous
      France
    December 7, 2013

    quiet

    cleanliness was not perfect.bathroom not perfect restaurant not well organized very long to be served the maitre d hotel not so smart with customers

    7.9

  • Anonymous
      Switzerland
    November 3, 2013

    The hotel staff is very friendly and helpful. The hotel is near the center of the city and it offers a great massage treatments.

    We booked a suite which is supposed to have a "spa tub". It turns out it's just a normal tub. The TV in the room was supposed to feature canal + programmes, but there were none due to "bad signal". Spa area of the hotel needs a facelift. It looks old and a bit depressive.

    6.7

  • Christoph
      United States of America
    September 14, 2013

    Everybody at the desk was very friendly and professional, and they did not force English on us, much appreciated. Room 301 was not away from the elevator, as I had requested, but it was still reasonably quiet.

    The lighting in the room is very bad, and makes it very hard to read or do pretty much anything you need your eyes for. Internet connectivity, while free, was very poor. For 94 euro, the room was not all that expensive, but very small. The breakfast at 15 euro was very expensive, but it gave me an amazing experience; I've never seen or tasted such disgusting food. I lift one steamer lid to behold a steaming heap of shiny, lardy, pink, foul-smelling excrement… oh, it’s actually bacon. Gross. I lift another to find pale-yellow “scrambled” eggs and try them on my plate. They have the consistency of day-old oatmeal, smell horribly of rotten fish, taste like old newspaper soaked in spoiled one-percent milk, and have something burnt floating about in them, too. These eggs are so horrible they are truly remarkable (maybe they are not egg at all, but some sort of product from who knows what); it would be difficult to replicate the same results without using a variety of chemical non-food products. Truly - have seen nothing as awful as this breakfast food! But they also had dry bread, day-old pastries, and some fruit that was too hard to eat, along with some ham and slices of overcooled cheese.

    7.1

  • Anonymous
      United States of America
    September 11, 2013

    The hotel was nicely located in town. Very convenient. Great breakfast and nice staff. Also the room was spacious. It is in need of redecorating but it is adequate.

    Bed was too small.

    8.3

  • Anonymous
      France
    August 19, 2013

    The whole staff

    The swimming pool was nice but the water quite cold: it was raining outside..

    10

  • Anonymous
      France
    July 30, 2013

    The position!

    Very old hotel, very high prices for rooms and for breakfast. This is not a 4* hotel.

    6.7

  • Anonymous
      United States of America
    July 28, 2013

    We got a clean room, bath and WIFI, it was quiet. We could get two single beds as we do not trust the so called double in France. We also avoid hotel breakfast deals - the room had a small fridge - there are opportunities to shop close by also restaurants - and did not use the spa so we can't give an opinion. The parking under the hotel was at an reasonable price and a reason we chose the hotel.

    There was a problem with the showerhead not to stay up at a point for a taller person - It had to be hand held. We read about all the complaints about the furniture somewhat used but it was acceptable to us and we believe they are working on it. The elevator had some occasional problems which were noted and addressed by the management.

    9.2

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