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175 Avenue Jean Jaurès, 07. Gerland, 69007 Lyon, France – Show map
|Familly 2 adjoining Studios|
|Two bedrooms apartment|
|Superior Double Studio|
|Superior One Bedroom Apartment|
|One Bedroom Apartment|
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424 verified reviews
They speak your language!
Park & Suites Elégance Lyon Gerland's staff speaks: Italian, French, English
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Food & Drink
WiFi is available in all areas and costs EUR 1 per 24 hours.
Private parking is available on site (reservation is not needed) and costs EUR 10 per day.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 424 reviews
Value for money
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Dirty rooms Broken key locks Dodgy Key cards not working Dirty Would never stay here again Staff were incompetent Waaay overpriced
Although we selected and booked this hotel we were sent to Residence Park and Suites Lyon Part -Due.. This was a very poor plocation for tourists, a very neglected and run down apartment, many items damaged or broken and not a four star place in the slightest. Beware of this late rescheduling trick and avoid Residence Part-Due
Almost at all.
Be careful with the establishments that at the moment of the reservation charge the whole stay in advance. You have to accept what they give to you. That is normally not what they show to you. For 4 persons the apartment had not any more than 2 dishes, 1 glass, 1 cup of tea, the phone was not working, the microwave did not have a plate, there was not even a ladle or a spaghetti strainer, nor corkscrew. Not to mention a knife to cut the bread or cutlery. There were no sufficient hangers and only 3 chairs. The carpet of the corridor was not cleaned in the last 30 years. In spite of that we ask for a room NOT SMOKING, we had to take down the plastic curtain because it was impregnated with smell of tobacco. And a few things more (rather, less). In short: a disaster. Booking should take this “hotel” off their list.
Liked the kitchette
Air con not working and staff doubting my concerns about this. They did however after my assistance change our room for the second night. First night was awful without cooling. Bed was tiny for two people.
The location is central while remaining out of the crowds. Subway is just across from the hotel which is handy for getting around.
We waited nearly 30 minutes to check in as there was a power outage in the hotel. Lobby is very nice, but the hotel itself upstairs is fairly run down. A change of carpet and a lick of paint on the walls wouldn't go to waste.
But the breakfast is so poor with very high price. Not worthy.
Very good location. The subway station is just outside the hotel, and nearby is a supermarket.
The air-conditioner doesn't work, even after we have already asked the maintanence to fix it.
The facilities in the room were great. The breakfast was well worth the money. Comfy bed, lovely bathroom, lovely staff.
The reception staff Joanna and Carol were really friendly and helpful and patient.
Housekeeping was a bit erratic and cooking equipment was lacking.
The staff were friendly and very helpful giving us direction to find our way around the main town and bus and rail services should we have needed them.
A very strong foul smell in the underground parking area.
Rooms were specious and equiped with everything required by business traveler. The hotel is just outside metro which is big +
Not many options around for food.
Big room, very well equipped, at the exit of metro station! Didn't try the breakfast
When we arrived to the room there was small Nescafe sachet, at the second day we asked for more and salt, but the receptionist was not able to find for us! The second bedroom was very bad. The bed was barely done and they smoked inside the room (rest of cigarettes on the window). Wi-fi was barely working!
Next to metro and grocery store.
Heating in the room was hardly working and also not friendly service.
Easy access to the underground
Non Communication on issue with air con and poor way of dealing with issue
Location, breakfast, and very friendly staff
The lift did not work the whole stay and we have to use the stairs. Also, the Hotel need to invest urgently to renovate facilities and do some maintenance work.
Excellent location across subway..fairly spacious suites
Was not suitable for a self catering stay as the kitchen was very basic and there wasn't even a kettle or coffee maker available
Only one towel for three people
Black faced unhelpful manager offers no help. Motion sensor lights that turn on only at when you walk past the main corridors. Lights does not work. No extra blanket when requested. Poor location, old dinghy hotel. Note even worth 2 stars, maybe 1. Mostly unfriendly to non-French speaking visitors.
Friendly staff, fabulous location with the metro right outside the door! Clean and comfortable rooms. Convenient to a nearby supermarket. Parking under the hotel for 15 euro a day.
The fact that although we had rented an "aparthotel" room which came with a kitchenette, and limited saucepans, plates (no bowls) and cutlery, the hotel did not include dishwashing liquid, sponges, tea towels - that was an extra 5 euro!
quite far from town centre and attractions
Just next to the subway station 24x7 front desk Value for money
Unclear if breakfast was included in night rate or if it was 13€ extra
The room was clean and beds are comfortable.
I did not like the way the hallway looked when i got out of the evalator. The carpet was really dirty and dark. I was scared when i walked downstairs to car garage and the lights didnt come on automatically until few seconds. It was creepy..
Metro station, room's size is good enough..
Breakfast is poor..
it had a roof and some walls that meant i didnt have to sleep on the street and it was cheap. dont bother with other reviews of people complaining. It was cheap, and good!
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