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Property Highlights

Free WiFi

Places of Interest:

The Mars Gate (0.1 miles) Les Hautes Promenades (0.2 miles) Boulingrin Covered Market (0.2 miles)
Show map Hotel Porte Mars

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Newest reviews for Hotel Porte Mars

  • Anonymous
      United Kingdom
    August 31, 2014

    Great location and very helpful staff

    8.3

  • Alex
      United Kingdom
    August 18, 2014

    Well appointed, clean room Helpful staff Good Breakfast selection Well located for city centre

    Exterior and immediate neighbourhood a bit off putting Parking is not within hotel grounds.

    7.9

  • Frank
      Australia
    August 15, 2014

    the front desk staff were excellent and very helpful. I can't remember the name of the young man who was at the desk at the time but he was outstanding. Friendly and genuinely committed to trying to help and answer questions. I travel a lot and his customer service stood out.

    8.3

  • Anonymous
      United Kingdom
    August 12, 2014

    Easy to get to. Right next to large gardens. Easy walk to Main Street with plenty of restaurants. Friendly staff. Good value for the facilities offered.

    Couldn't log on to wifi. Noisy air conditioning. Fridge not cold (we stored some cheese and fruit in it overnight).

    8.3

  • Christopher
      United Kingdom
    August 10, 2014

    Location, ckeanliness, breakfast options, staff knowledge and friendliness.

    10

  • Michael
      France
    August 9, 2014

    Staff helpful

    Parking arrangements, W-Fi un reliable, had to re connect endlessly..

    5.8

  • Jamie
      United Kingdom
    August 8, 2014

    A good location within walking distance of the centre, sights, shops and restaurants. Very helpful staff.

    Private car parking facilities are about 200 yds away but are, at least, secure.

    8.3

  • David
      United Kingdom
    August 4, 2014

    Brilliant location for exploring the city. Highly recommend Nicolas at reception. He was excellent - he gave us great recommendations for evening meal (Brasserie 5 mins walk) and other cafes. The city is beautiful as is the 'Son et Lumiere' (again recommended if we weren't too tired). Room a reasonable size for a city hotel. Very clean. Beds comfy and air con very welcome.

    nothing

    9.6

  • Colin
      Australia
    August 3, 2014

    The hotel Porte Mars was a great choice for a two night stay in Reims. Location was perfect, close to the railway station and city centre, yet quiet and peaceful. Staff, especially Nicolas,were helpful and friendly. Room was spacious enough for our needs, more importantly the bed was comfortable and the linen crisp and clean.

    8.3

  • Anonymous
      Austria
    July 29, 2014

    Near town centre Friendly, helpful staff Clean room Good breakfast selection

    Location on busy main road (but rooms well insulated against traffic sound)

    6.7

  • An
      Belgium
    July 29, 2014

    Beds, TV, Mini bar, Breakfast, Wifi

    9.2

  • Maria
      United States of America
    July 22, 2014

    It was close to the train station

    Breakfast to expensive

    7.5

  • Anonymous
      United States of America
    July 21, 2014

    very friendly and helpful staff very quiet air con worked well good variety at breakfast

    some dust in room

    8.3

  • Johan
      Netherlands
    July 21, 2014

    Location Nice, well maintained clean rooms Friendly staff

    Loud television playing in breakfast room. Distracting and not good for young children to see violent news clips

    9.6

  • Gaetano
      United Kingdom
    July 20, 2014

    Staff friendly and helpful.

    Small room in a not very salubrious part of Reims. Public carpets dirty. Public areas generally cramped and poor.

    5

  • David
      United States of America
    July 9, 2014

    Friendly staff and great location near downtown and the train station

    We were traveling with some other couples and got to see three different rooms. The quality of the air conditioning system in each of the rooms varied. One room basically just had some fans. Also the wifi was a little more complicated than it needed to be. You had to get a separate user name and password for each device you wanted to use.

    7.5

  • Anonymous
      Finland
    July 9, 2014

    Close to train station. Very friendly and helpful staff - they helped me to fix tickets during a train strike.

    Room was very old fashioned.

    5.8

  • Attila
      France
    July 8, 2014

    - location, - three beds in the room - breakfast

    - smell

    6.7

  • Anonymous
      France
    July 8, 2014

    very nice people and a nice location

    small room and shower

    7.9

  • Wendy
      Australia
    July 6, 2014

    Close to train station and relatively close to enough restaurants. Cosy feel. Air con - was a big factor in booking and it worked really well. Only needed it as we had to close both windows to block traffic and tram noise. Young lady at reception when checking in - she was very helpful and sounded like she actually enjoyed her job and wanted to be there .

    Gentleman on checkout - surly and grumpy as I think we interrupted his smoking session - in the kitchen no less! Room was a bit small for the amount paid, however we have been in smaller. Wifi: had to keep logging-in even when leaving phone to visit bathroom - not good enough.

    7.9

  • Scott
      United States of America
    July 6, 2014

    Staff friendly and helpful. Breakfast was good. Location is central in Reims so it's easy to walk to many locations.

    Room was small and old. Hotel Wi-Fi was the worst in our whole trip and practically useless. The hotel is on a noisy, busy intersection that has little charm. There is no hotel parking. There are pay places on a nearby street that does not inspire confidence, that is, avoid it at night.

    7.1

  • Christopher
      United Kingdom
    July 1, 2014

    Stopped here on our way to Calais. Nicholas, the receptionist was the most helpful and friendly we've ever had. Nothing was too much trouble and his English is pretty good too! I went down to the breakfast room at 6.30am, and they gave me a teapot, teabags and a large jug of milk to take up to our room, so that we could make tea. Free wifi. A very good selection at breakfast. Our room faced the front, so could have been noisy, but the AC worked brilliantly, and the windows are double glazed, and the beds were comfortable, with duvets and lovely soft extra blankets. An easy five minute walk to a pedestrian street with loads of good restaurants. You could see the cathedral, spire, and it would probably be a fifteen min walk, but as it was raining, and already late, we didn't bother. We were also given our own lockable garage, about 100 metres down the road, though in actual fact we could have parked for free in the side street next to the hotel, provided we left before 9am.

    The street is a bit run down, but it didn't really matter. Rooms are on the small side, and the decor is a Ittle tired, but everything you need is provided.

    7.5

  • Bridget
      Switzerland
    June 30, 2014

    Very helpful staff. Good breakfast. Clean and comfortable, reasonable central. French charm.

    Stopping close to the hotel to unload luggage was difficult - had to circle around central Reims once more before finding a place to pull in.

    7.9

  • John
      United States of America
    June 28, 2014

    Enthusiastic welcome from front desk, Really spotless clean, great location.

    We didn't take breakfast; it was too expensive.

    9.2

  • Anonymous
      United Kingdom
    June 16, 2014

    great location, very helpful staff

    8.8

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