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Rue Des Mercarts, 65120 Luz-Saint-Sauveur – Show map
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17 properties in Luz-Saint-Sauveur
Including hotels, apartments, villas and more.
426 verified reviews
We speak your language
Résidence Pyrénées Zenith's staff speak: French, Spanish, English
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Outdoor Pool (seasonal), Terrace
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available
Tennis Court, Skiing, Hiking, Playground
WiFi is available in all areas and charges apply.
Free! Free public parking is available on site (reservation is not needed).
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
French, Spanish, English
3:00 PM - 6:00 PM
9:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
Free! All older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Free! Pets are allowed. No extra charges.
Cards accepted at this property
Résidence Pyrénées Zenith accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 426 reviews
Value for money
Show reviews from:
In the Pyrenees National Park, this residence is a 5-minute walk from the spa resort Luz Saint Sauveur. It features a spa center with a swimming pool.
Score from 579 reviews Good
Residence Mer et Golf Tourmalet is located 2,624 above sea level, at the foot of the ski tracks of La Mongie/ Barèges in the Pyreneans.
Score from 213 reviews Good
Located in Luz-Saint-Sauveur, Résidence les Balcons de l’Yse is in the foothills of Tourmalet and the Pyrenees National Park.
Score from 430 reviews Very good
Located in Luz St Sauveur, Residence l’Eterle is a vacation resort on the bank of the Gave River. It offers free private parking and a garden and terrace.
Score from 88 reviews Good
Lovely location in the Pyrenees, with a nice outdoor pool.
Extra charge for sheets/towels Extra charge for cleaning after stay
Basic accommodation suitable for cycling/walking holiday. Staff in the office, where you check in was very helpful. Internet costs only 1 EUR/per user during your stay and is OK. Close to the restaurants and supermarket.
no sheets or pillowcases, no double bed, had to go back to the office to get wifi access and then could only use one device.
Access with lougadge. Smell in the room. No toilet paper, no soap. The MasterCard machine did not work in the facility so we had to travel to the city nearby.
Layout of apartment; customer service, flexibility.
Maintenance of apartment, fees to be paid upon arrival.
Location central to town. Good storage for clothes etc
Having to go to agent without knowing before arrival, climbing several flights of stairs, no lift facilities. Lacking kettle and decent cups for hot drinks, basic equipment missing eg wooden spoons, board to cut bread etc on, inventory did not match what was actually in apt, did advise rep as best as could.
The place itself would have been gotten a really good rating from me for location and facilities and staff but...if I could I would rate this overall it would be 1/10 it was such a bad experience.
This venue was awful, and they and booking.com really need to get his feedback. They need to add their compulsory 11euro cleaning cost onto their rate. Their free wifi is not free. Their pillows are old and lumpy. Their double bed is actually a couch with another single roll out stashed under it. It needs to be more upfront that they do not provide sheets or towels, or better still include them in the cost and add the 5euros on and make it an optional discount not to have them. Luckily we had sleeping bags. The 200euro bond required is to be seen nowhere until you have actually booked and got confirmation then it is too late to cancel as there is a 35euro cancellation fee. But the worst thing is how hard it is to find. You have to book into a separate place before going to the accommodation and that place is really hard to find. It is not on the GPS. Having taken so long to find it we found it shut with a map stuck to the door showing the venue. This map was drawn on to show the way, but by drawing on it they have crossed out the street names! So it was illegible. A nice restaurant owner showed us the way and it turns out the map was old and one of the streets no longer exists! Finally we arrived. What a drama!! There were only three cars at this enormous venue. I can see why. I have to say the venue itself was very nice. It is such a shame to have let itself down with these logistics.
The situation and the clearliness
Bedrooms are comfortable but too small
close to circ de guvarnie,
'industrial construction, no lift, have to pay for everything extra payment- toilet paper, towels, linen, wi fi
Free parking near the apartment, swimming pool, nice view, confortable rooms, general nice finishing of the flat...
Nothing in particular to report
Very tired internally. Bathroom awful,kitchen very badly planned. Second bedroom miniscule. We managed but not very good at all. We left 1 day early. We live in France and did not expect perfection at the price but this was poor.
The kitchen was equipped
,Not clean The swimming pool is dirty The bathroom needs , ,refreshment The rooms are too small
The studio was in a quiet location at the top of the old village with a lovely view of mountains and village church tower. There was a pool, too. The person at the agency was very decent, and did not charge us the cleaning fee after we complained above the grubbiness of the apartment when we arrived. There is parking right by the apartments, which is handy. The apartment relatively was cheap, but probably for good reason!
The studio is in an ugly, badly built, modern block and was quite grubby when we arrived (despite the added 'cleaning fee' everyone has to pay) and the advert really didn't make it clear that there was also an extra charge for linen, and another 'optional' charge of 30 euros if one did not clean when one left. This system clearly doesn't work as the place was decidedly dirty. There were other negative points, such as a very noisy fridge (one sleeps in the same room), due to the freezer door being missing, a blocked sink in the bathroom, and lack of basic kitchen utensils, such as simple things like spatula/wooden spoons/cutting board/sharp knives. The flat is owned privately and then rented through an agency, but clearly no one is properly checking on cleanliness or maintenance. The kitchen space is tiny and badly designed with the electric cooking hob right next to the sink. There is a really high step down into the apartment from the front door for which there is no warning, and is hard to see as it is a dark space (next to which are located the bunk beds - more like a cupboard than a room!), which we tripped on several times (we are fit and young!). The bed in the living room is actually 2 single beds, one a trolley bed rolled out from under the other. You wonder: couldn't the owner invest in a simple sofa bed?! There is no lift, which would have been handy.
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